Went into Trowbridge on Monday and got new Broadband with Brad who was really good at explaining everything:)
A empresa respondeu
Localização
Alterar localizaçãoUnit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Emily assisted us in choosing some new mobiles based on our needs. She was patient amd knowledgeable
A empresa respondeu
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... Ver mais
A empresa respondeu
Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Trowbridge
Escrito pela empresa
Informações de contacto
Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, Reino Unido
4,9
Excelente
269 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brad was excellent instore at helping…
Brad was excellent instore at helping me transfer my phone data in Trowbridge.
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Got a new phone today in Vodafone…
Got a new phone today in Vodafone trowbridge with Brad. Good Service!
27 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey William,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Diana and Elise were awesome and they…
Diana and Elise were awesome and they are an asset to Vodafone!! And they helped me get through my new iPhone 17
No problem and very very helpful!!! Please check it when you’re contract has finished
25 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Well looked after throughout my upgrade…
Well looked after throughout my upgrade process … polite and very helpful. Thanks Elise
23 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey Alex,
Thanks for the lovely review and fantastic support for Elise.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brad was great instore Trowbridge…
Brad was great instore Trowbridge today. Got me a new phone and all set up.
21 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was brilliant
Dylan was brilliant, thank you so much for your wonderful service
21 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey Sandra,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everyone was really really friendly and…
Everyone was really really friendly and helpful. I look forward to getting to grips with my new phone. 5 stars all round..especially Emily and Dillon
11 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey Les,
Thanks for the lovely review and fantastic support for Emily and Dillon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from everyone at the store…
Great help from everyone at the store getting a new phone and setting it up.
8 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service from Dylan today
Excellent service from Dylan today. Very helpful, best service I've had a in a phone shop.
5 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Upgraded phone in Trowbridge today with…
Upgraded phone in Trowbridge today with Brad, service was good!
4 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hi, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Trowbridge
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Upgraded my phone in Trowbridge today
Upgraded my phone in Trowbridge today, Emily and Brad helped me and were very good at explaining.
22 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey Josephine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade phone in Vodafone today
Upgrade phone in Vodafone today, Brad helped me transfer my data.
20 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dylan in the Trowbridge store was…
Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer since my 1st phone and will continue to do so providing helpful people like Dylan are around. Thank you
17 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hi Alan, thank you so much for your wonderful review and the amazing support you’ve shown for Dylan , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Brad helped me in store today
Brad helped me in store today, service was good.
16 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey Lis,
Thanks for the lovely review and fantastic support for Brad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan if a customer briefly asks to…
Dylan if a customer briefly asks to borrow a biro to record the ending dates of a new contract you are selling to them in their diary, you really shouldn't reply by saying 'as long as you don't take it, we don't have many'. That's very bad etiquette and judgemental. I've never had a shop assistant speak to me like that before, especially considering I am a paying customer. Perhaps you need to have extra training here. Some of us are a lot more educated than you perceive.
9 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hello there,
I'm really sorry to hear that your experience with our customer service hasn't met your expectations. We aim to provide helpful and respectful support at all times.
Please reach out to us with more details, so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very happy
Very happy, staff were great instore. Brad was really good at explaining everything.
4 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had my iPhone transferred today in…
Had my iPhone transferred today in store by Brad, he did a great job!
4 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brad was excellent in store today with…
Brad was excellent in store today with me and being very professional.
2 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Dylan
Thank you to Dylan for all your help with my account. Very patient and knowledgeable. Great service
31 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Trowbridge
Hey Mary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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