Thank you so much to Abdulahi, he was very helpful and nice. He explained everything amazingly and we will definitely be coming back to Vodafone in Uxbridge!!
A empresa respondeu
Localização
Alterar localizaçãoUnit 240 Chimes Centre, UB8 1GB Uxbridge, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Having struggled to get anywhere online, using the app or even getting through via phone to find new contracts, decided to try visiting the Vodafone store in Uxbridge. Definitely glad I did! Great tea... Ver mais
A empresa respondeu
Khalid assisted me today in the Uxbridge store. I was without service for 5 days and really stressed about it. He assured me everything would be okay, and delivered 5 star service by ensuring I was co... Ver mais
A empresa respondeu
He was very informative and filled me in on all the deals going at this moment in time so I could make a saving. Process was a little slow, but he was patient and polite.
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Uxbridge Chimes Centre
Escrito pela empresa
Informações de contacto
Unit 240 Chimes Centre, UB8 1GB, Uxbridge, Reino Unido
4,8
Excelente
219 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Abdulahi was amazing setting up my…
Abdulahi was amazing setting up my daughters first phone sorted.
2 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thank you so much to Abdulahi
Thank you so much to Abdulahi, he was very helpful and nice. He explained everything amazingly and we will definitely be coming back to Vodafone in Uxbridge!!
26 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey Dorota,
Thanks for the lovely review and fantastic support for Abdulahi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I brought a broad and package with…
I brought a broad and package with customer service advisor called Pritika she was amazing she was very patient with Mt requests very helpful and guided me the whole way she was very helpful abs kind I would like to thank her for her support truly,.
22 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Merhban was professional
Merhban was professional, kind and really patient explaining everything to me, he made sure I understand the promotion. Very satisfied with VF service.
21 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hi Simona , thank you so much for your wonderful review and the amazing support you’ve shown for Merhban, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Merhaban was extremely helpful
Merhaban was extremely helpful, switched my broadband provider within seconds
12 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey Jovana,
Thanks for the lovely review and fantastic support for Merhaban .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Customer help
Merhban in Vodafone Uxbridge was a great help today and sorted out all of my issues.
7 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey Richard,
Thanks for the lovely review and fantastic support for Merhban.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Merhban was amazing
Merhban was amazing
He was very polite, clear, supportive and very professional
Keep flying high
4 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey Berny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Merhban gave a fantastic service
Merhban gave a fantastic service, will come back to him for anything 👍
4 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey Dinesh,
Thanks for the lovely review and fantastic support for Merhban.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Khalid was amazing!!
Khalid was amazing!!
Great customer service, would definitely recommend.
24 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey Samantha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pritika was excellent and very helpful…
Pritika was excellent and very helpful extremely informative, understood all the detail to switch us from another broadband including additional call charges for our landline, she never got flustered with any other customer around and gave us full focus.
24 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey Eleanore,
Thanks for the lovely review and fantastic support for Pritika.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
If I could give them a zero
If I could give them a zero, I would. As a “new” customer, my contact with employees across the business was abhorrent! I will never use Vodafone and will dissuade anyone I know from using them. From the first person I spoke to in the call center, who made such a mess out of a simple question regarding an order - which had he not done, would probably have resulted in a happy customer, instead it triggered hours of turmoil that got worse and worse and resulted in an encounter with a group of uncooperative, incompetent male staff members in the Uxbridge who yet again failed to actually help because yet again one person gives incorrect information that directly contradicts something someone else said. When frustrations reach an all-time high, and this is explained, they are quick to refuse service once they have sufficiently made the situation worse and successfully got a swear word about the situation to be used, giving them the exact thing they need to give “cause” for them to stand on the “reason” they couldn’t help. Maybe if they were focused on actively listening to their customers (both on the phone and in store) instead of being condescending, disinterested and on their phones, they would actually be able to answer the questions/ solve the issue at hand instead of getting themselves and the customer confused and then becoming frustrated when the customer can not help because they can not understand what is happening due to all the back and forth. I do not trust the people who work for this company, as the right hand doesn’t know what the left hand of the business is saying or offering. More concerning is how the grown male staff were pandering to clearly underage girls in the store; the fact that when I asked for assistance they claimed they could not get a manager, but he was suddenly available to refuse to serve me. The person I gave my phone to in the store was scrolling and typing on my phone when he didn’t need to… so what was he doing/ looking at?! They then used my number for a good 20 minutes after I left the store… why? And how are they still able to access my information? I'm not going to deny my frustrations got the better of me in store, but if you spent from 12 - 5 during your workday trying to sort out what should have been a simple click and collect order for broadband, I'd like to see how you would fare… ridiculous company.
21 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey there,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.
I suggest you to please reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Had a great experience wiih Abdul he…
Had a great experience wiih Abdul he made my upgrade to a newer phone Seemless very technical and knowledgeable thank you so much
5 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Khalid assisted me today in the…
Khalid assisted me today in the Uxbridge store. I was without service for 5 days and really stressed about it. He assured me everything would be okay, and delivered 5 star service by ensuring I was connected again, despite there being challenges in the way! I am very grateful and impressed with the service, thank you Khalid
20 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Khalid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The people were very informed and…
The people were very informed and proficient, knew what they were doing and very professional.
17 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey William,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali was great at supporting me with all…
Ali was great at supporting me with all my queries at the Uxbridge Vodafone support. Great customer service I would give him a 10/10.
13 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey Great,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abdulahi
Came in for one thing came out with a cheaper plan and an incredible experience. Special thanks to Adbulahi for a smooth and easy process. Super accommodating, friendly and helpful. Thank you!
4 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Knowledgabke staff membrr who took his…
Knowledgabke staff membrr who took his time to explain different options on phones and olans.Recimmended.
18 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Pritika was amazing she put me on a…
Pritika was amazing she put me on a really good deal and had a smile on her face she made me feel really seen and i left feeling fulfilled
15 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey Hassan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Pritika Parihar and she…
I was served by Pritika Parihar and she was extremely kind helpful and the turnaround time was extremely quick I am very happy to start my new sim
8 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey Rashes,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Samanth was outstanding
Samanth was outstanding. He clarified every detail and went above and beyond to secure us a great deal. His exceptional customer service truly made the entire experience enjoyable.
3 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Uxbridge Chimes Centre
Hey SM,
Thanks for the lovely review and fantastic support for Samanth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.