Suvansh was amazing … i arrived ar the store with an e sim issue due to recievjng a new phone .. … he went beyond the call of duty to make sure all was fixed . Excellent service
A empresa respondeu
Localização
Alterar localização52b The Harlequin, WD17 2TL Watford, GB
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Leia as opiniões dos outros
Saj in Watford branch always help me and take care of me as a customer. Wether it's changing or updating contract, changing payment date, helping with quiries, he always helps professionally. I... Ver mais
A empresa respondeu
Needed to update phone & package. Been with Vodafone for 7years,-always had excellent service &help with tech questions over phone and impressed with service in Watford shop last week & yesterday, by... Ver mais
A empresa respondeu
I visited the Vodafone Watford branch after having a poor experience with EE, and I was assisted by Sajid. What an exceptional member of staff. He was polite, patient, and took the time to really... Ver mais
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Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Watford experience
Escrito pela empresa
Informações de contacto
52b The Harlequin, WD17 2TL, Watford, Reino Unido
4,9
Excelente
206 opiniões
Sem histórico recente de solicitação de opiniões
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MY old phone was not working
MY old phone was not working. The manager and the assistant in the Watford store were both polite and kind and helped me get a new phone and move across my data. Thank you to them both for their patience.
17 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Peter,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service at the watford branch and especially from Priya. She was friendly, helpful and knowledgeable and offered me the best deal. Thanks.
16 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hi K S,
This is a great review for Priya. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vodafone upgrade
I went to Vodafone for an upgrade and Paul was very knowledgeable and helpful answering all the questions and giving details about plans and options. All experience was good, it would have been even better if the system would work a little faster.
11 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hi Cristina,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
MUST BE SERVED BY AQSA
Came in to get a new sim as I had many appointments and needed urgent help and the lovely advisor AQSA helped me a lot and was able to sort out my issue I am very grateful and appreciated her help so much GREAT CUSTOMER SERVICE
9 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Mary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kem the manager
The young man, Kem who is the manager in the Watford store was so polite and helpful. I was sold a phone in another store but was not told that moving from an iPhone to Samsung would be such a complicated process. Kem saw to my issue with no fuss and helped me move all my data across to my new phone. Nothing was too much for him and I would recommend him to my friends and family.
5 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hi Janet,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Priya was amazing in store
Priya was amazing in store. Best knowledgable person I’ve met in Vodafone. Very professional and went up and beyond her role.
23 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
your employee suvansh is very great and…
your employee suvansh is very great and helpful.
19 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Taher,
Thanks for the lovely review and fantastic support for Suvansh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Priya was helpful and well informed
Priya was helpful and well informed. She dealt with elderly customers with patience and understanding.
Thank you for being so efficient and knowledgeable
18 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Anne,
Thanks for letting us know what an amazing job Priya did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Suvansh was very helpful and had great…
Suvansh was very helpful and had great service
18 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Thanks for the brilliant feedback, Bradley! It's really appreciated.
Vodafone Social Media Team
Excellent and knowledgeable care
I needed to upgrade my SIM only plan and Priya in the Watford branch was excellent.
She was knowledgeable and knew right away the best plan for me. I'm highly satisfied with their service.
16 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hi Barbara,
We're pleased to hear about your recent store visit, and positive experience. It's great to know Priya was able to provide such good service .
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service. I have purchased new iphone 15 pro max and it was very quick and easy.
Recommended
16 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hi Kevin,
Thank you for taking the time to review. We're pleased to hear about your recent experience. We hope you enjoy your new phone.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Priya explained everything well and was…
Priya explained everything well and was very friendly!! Great customer service
14 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Priya was a great help for us today
Priya was a great help for us today! Huge thanks to Priya
13 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Andrei,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great customer support
I just moved provider and I chose Vodafone for its great coverage and service. Malina, the sales advisor, made my journey smooth and offered all the information I needed in order to sign the contract and be a Vodafone customer.
23 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hi Anna. Thank you for your review for Malina. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy with service provided
Had just upgraded my phone, but the SIM card had become stuck in the old phone. Vodafone colleague sorted it in no time and I opted to have the Premium Experience to have Vodafone transfer all my data and apps etc to the new phone. Done in no time at all and certainly saved me spending a lot of time if I had done this myself.
Excellent service!
18 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hi Robert. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The manager kem
The manager kem. Nice young man who helped me get a new phone and set it up for me as I would not have been able to do it all myself
17 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Kay,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and kind staff member and…
Very helpful and kind staff member and polite, Malina, thank you.
11 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hi Anca. Thank you for your review for Malina. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Suvansh was very helpful went into the…
Suvansh was very helpful went into the Watford store to upgrade and simply smooth and very helpful
7 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hi David. Thank you for your review for Suvansh in our Watford Experience store. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mercedes was a great help
Mercedes was a great help with fixing the mifi. After already visiting a store where they couldn’t. She was very efficient and helpful
3 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey Denis,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service by AQSA
My husband was charged extra for a fault SIM card which meant to be cancelled by Vodafone an year ago as they sent us the new SIM card. But instead he was getting charged twice for both SIM at two different dates of the month. After reviewing the bank statement we realised that Vodafone is charging us twice for the same contract. To cut the long story short we had to go backwards and forwards with customer service and they sent us to the store in Watford, where we met the lovely customer service advisor named AQSA. She was really professional and helpful. She rang customer service again to explain the situation and managed to sort out everything whilst we were in store. She took time to make sure that everything is sorted correctly. Excellent example of customer service 👏.
1 de julho de 2023
Opinião espontânea
Resposta da Vodafone UK - Watford experience
Hey there,
Thanks for letting us know what an amazing job Aqsa did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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