Can’t thank the staff at Vodafone Wilmslow enough for their service. They customer service skills were second to none and were a pleasure to deal with. Would highly recommend this shop 100% and will... Ver mais
A empresa respondeu
Localização
Alterar localização42 Grove Street,Wilmlsow, SK9 1DS Cheshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Leon is such a personable, friendly and clever guy. Nothing is too much trouble for him, has helped me on several occasions with tech and packages for my phone and broadband. Highly recommend him and... Ver mais
A empresa respondeu
Paddy was a saving grace today, so grateful for all the kind help he gave to me, so good to have personal access to Vodafone Human connection 🙏🏻
A empresa respondeu
Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Wilmslow
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
42 Grove Street,Wilmlsow, SK9 1DS, Cheshire, Reino Unido
4,9
Excelente
234 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really helpful
13 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hey Kirsten,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience with Vodafone Wilmslow…
My experience with Vodafone Wilmslow branch today was excellent customer service. Paddy served me and he was extremely helpful and professional, sorted out my issue and got me all sorted... thank you and what a relief x
7 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hi Susan. Thank you for your review for Paddy. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leon - Excellent service
Leon was amazing and helped me save some money! Really helpful and informative and had a good chat! 10/10
29 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hey Tattd,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Knowledgeable and helpful staff
Knowledgeable and helpful staff - sorted out best plan to suit my needs. Thanks Leon and Jake
22 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Vodafone Wilmslow
Christine , Jake and Leno where very helpful and friendly. They made the hole process fun and easy great customer service
21 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hi Scott,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Wilmslow team
The team at Vodafone Wilmslow branch have been brilliant recently, helping me sort out my contract to a much better value option, choose a suitable first phone for my daughter and set her up on my account, and to try and work out how to separate my joint Apple ID account. In particular Jake has gone beyond expectations to help advise me on phone and account options, but everyone I’ve spoken to in recent weeks has been lovely and really kind.
9 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Jake
Jake at the Wilmslow store was excellent helping my elderly mother to review her existing mobile package and then the following day he helped us to resolve a separate problem that came to light. He was very professional, helpful and patient. Highly recommend. Thank you
31 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hey Dawn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The store manager Jake was really…
The store manager Jake was really helpful and assisted me with my problems very quickly
30 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hi Nasira,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.
Thanks,
The Vodafone Social Media Team
Chrissy was very helpful and…
Chrissy was very helpful and professional
22 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hi Mr Ford,
Thank you for taking the time to review and sharing this feedback for Chrissy.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service and super helpful staff
22 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hi Tim,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent
Excellent - Leon so friendly , knowledgeable and helpful 💯
Thank you for your help
19 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hi Caroline,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
Thanks,
The Vodafone Social Media Team
Great experience!
Leon really helpful in store. We have just upgraded 2 iPhones and he patiently went through all the numbers with us. Didnt feel rushed. Nice to speak and deal with someone in person instead of online or over the phone/call centre.
4 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hello, Mandy,
It's great to hear that you received a 5 star service from Leon! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very rude and unhelpful
Very rude and unhelpful. I attended store with my new baby to sort out my phone contract. I was spoken to very poorly and left the store upset. After many long years as a Vodafone customer I will not be renewing my contract after this experience.
1 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hi Amanda, I'm sorry to hear about this experience you had in the store, please reach out to us by following the below links, so we can raise this and get it investigated:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Chrissie sorted us right out !
Chrissie sorted us right out !
28 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Wilmslow
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Really helpful staff and service
Really helpful staff and service
12 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hi Madeline,
Thanks for sharing your kind words and feedback for our Wilmslow store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Leon was a great help in store
Leon was a great help in store. Very efficient and went out of his way to make sure we could take away what we wanted on the day.
6 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hey Arron,
Thanks for letting us know what an amazing job Leon did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Leon!
Thank you Leon at the Wilmslow branch for all your effort and advice in purchasing my new phone.
Amazing customer service.
5 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hi Fee,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great customer service provided by Leon.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Had/having huge issues with my sim…
Had/having huge issues with my sim which Chrissy amazingly managed to help with. Not entirely sorted yet but at least with Chrissy working on it, i now have the confidence al could be okay.
2 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wilmslow
Hi Benny,
This is lovely feedback for Chrissy. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Resposta da Vodafone UK - Wilmslow
Hi Georgina,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
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