Alex was super helpful at explaining the best plan for me. Would return to this branch specifically as they're so friendly and helpful
A empresa respondeu
Localização
Alterar localização3 Wimbledon Bridge,Wimbledon, SW19 7NH London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Today, I visited Wimbledon branch to sort out my roaming data. Sharon (hope I spelled it right) patiently sorted out my data stuff etc and I do appreciate her time and service.
A empresa respondeu
Really helpful, Alex provided exactly what I needed and also some useful advice about upgrading my plan. I would recommend to others
A empresa respondeu
Shannon was amazing in her way of looking after us and giving us support regarding our broadband and mobile line. She was polite and friendly. I felt welcome and looked after. Rameez was initially... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Wimbledon
Escrito pela empresa
Informações de contacto
3 Wimbledon Bridge,Wimbledon, SW19 7NH, London, Reino Unido
4,9
Excelente
254 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Gill is so very helpful and my stress…
Gill is so very helpful and my stress levels were reduced as I have been unable so connect and activate the sim card as I am on holiday here. Will definitely recommend Vodaphone and Wimbledon branch!
1 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hello, Allison,
It's great to hear about the positive experience which you had with Gill. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alex at Wimbledon was fantastic
Alex and Zeshan were fantastic. They helped me a lot with my trade-in.
30 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hi Waja,
Thank you for taking the time to leave us a 5 star review and thank you for the feedback about the team.
Thanks,
The Vodafone Social Media Team
Alessandra is knowledgeable and patient…
Alessandra is knowledgeable and patient .helped me understand my bills and gave some interesting quotes . Its greatly appreciated
25 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hi Renato,
Thanks for your review for Alessandra. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic service from Sailen
Fantastic service from Sailen - thank you !
25 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hi Emma,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Wimbledon
Hi Kim,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
Thanks,
The Vodafone Social Media Team
Sallen and Bruno were extremely helpful…
Sallen and Bruno were extremely helpful in setting me up with a contract and getting my new phone!
1 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hi Rebecca,
This is lovely feedback for Sallen and Bruno. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service & fantastic mobile internet and phone deal!
This is a review relating to Rameez's most excellent customer service skills! I needed to change my existing Vodafone ("hotspot") mobile broadband (which had become too expensive) and get a phone deal at the same time also. I was very impressed with Rameez's demeanour who got off his seat to greet me asking if he could be of any help. Rameez showed excellent customer service throughout our interaction and was also able to find me an excellent new contract for both mobile internet and phone. I am extremely pleased with the service I've received that day and would highly recommend Rameez for a further promotion (he is the manager of the Wimbledon shop!). Top notch, 5*+++++!!
18 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hi Viviane,
Thanks for your review for Rameez. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Gill is 10/10, would come back for his advice.
Gill has been an incredible helpful member of staff. He was extremely knowledgeable and helped with multiple queries i had.
9 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hi Patrick. Thank you for your review for Gill. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zeshan was really helpful and super…
Zeshan was really helpful and super friendly. Superb service all around
8 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hi Yolleen,
Thanks for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from the manager who…
Excellent service from the manager who helped me get my new phone. Credit to sailen
6 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fayyadh at Wimbledon store went above…
Fayyadh at Wimbledon store went above and beyond trying to sort out an issue which had the potential to become stressful. Online customer service verification was unreasonable so in the shop they took it upon themselves to solve it. Fayyadh took the initiative every way possible and eventually solved it with a great attitude.
4 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hi Monica,
This is lovely feedback for Fayyadh. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I saw Aziz on 31st August
I saw Aziz on 31st August. He advised a deal of £21 a month discounted to £18 - I was getting SIM only. He asked for my phone and used it to send a text. I signed but felt ok because I know you have 2 weeks to change your mind. Over the weekend I found better deals - one for £9 for the same data. I went back to the shop but Aziz was not there and I saw someone else - I said that I didn't want the deal. He asked for the SIM back and to ring 191. But it was too late. When Aziz texted he had asked for the PAC code and guess what? had set it up - transferred it straightaway. This I understand is not always the case. I did not give permission. From now on please explain what you are doing when you ask for phones to text. Let people know when you are asking for a PAC code and give them the information on the consequences and the option to consider and do it themselves. The person I saw today as Aziz was still not in the shop, conceded that Aziz is a good salesman. My experience does not describe that.I contacted Vodaphone on the 5th via Instagram as asked and as yet - no reply. When they have your mobile number why not use this instead of social networks? They have allowed my contract to go past 2 weeks so I cannot get out of it. Really bad.
31 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hi Frances,
Thanks for taking your time to explain what's happened in store. This is something we take seriously and we'd like to look into this further. Please send us a message via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Gill was amazing and explained…
Gill was amazing and explained everything to me.... He is really good and very easy to understand.... I will be recommending Gill to all my friends and family.
THANKS GILL
30 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hey Allan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rameez was incredibly helpful and on…
Rameez was incredibly helpful and on the basis of his help we moved the entire family from 02 to Vodafone.
29 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hey Jeremy,
Thanks for the lovely review and fantastic support for Rameez.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gill at Wimbledon was a great help and…
Gill at Wimbledon was a great help and explained everything so nicely.....
He is a asset to the company and thanks Gill
29 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hi Simon,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Rameez - excellent service
Rameez was brilliant in helping me upgrade my current phone/broadband at a lower price. So friendly and clear, thanks so much!
26 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hi Laura,
Thanks for the great feedback for Rameez, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fayaddh at Wimbledon store is…
Fayaddh at Wimbledon store is exceptionally helpful and knowledgeable.
14 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hi Dearbhla,
Thanks for the great feedback for Fayaddh, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dear Fayyadh & Ricky
Dear Fayyadh & Ricky, Thank you for professional service & your help with my mobile handset & watch. Thank you. Jatin
11 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hi Jatin,
Thank you for taking the time to leave us a review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fayyadh was excellent
Fayyadh was excellent. He gave really good customer service and was very helpful. He also informed me of the very me rewards.
10 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Thanks Gill for the great service today…
Thanks Gill for the great service today wonderful experience.
28 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Wimbledon
Hi Joe,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Gill.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
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