I had a great experience with Moin while sorting out my SIM card. He was extremely helpful, professional, and patient throughout the process. He explained everything clearly and helped us choose and p... Ver mais
A empresa respondeu
27 Powis Street, SE18 6HZ Woolwich London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I had a great experience with Moin while sorting out my SIM card. He was extremely helpful, professional, and patient throughout the process. He explained everything clearly and helped us choose and p... Ver mais
A empresa respondeu
Moin at Woolwich branch was so professional best assistants I’ve worked with in Vodafone in over 10 years of being a Vodafone customer thank you for all Your help
A empresa respondeu
Came in for a sim replacement and upgrade and Moin was incredibly helpful. He provided me options and ran me through the whole thing. Really nice guy and top tier customer service
A empresa respondeu
I had a great experience at the Vodafone store in Woolwich thanks to Jazz. She was incredibly helpful, polite, and well-mannered throughout the entire process. She took the time to listen carefully, e... Ver mais
A empresa respondeu
Escrito pela empresa
27 Powis Street, SE18 6HZ, Woolwich London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I GET THE SERVICE DROM JASLEEN SHE DONE EVERYTHING FOR ME

Resposta da Vodafone UK - Woolwich
Had a great experience with this Vodafone agent. She was very professional, helpful, and experienced. You can tell she has been doing this for years because her customer service was excellent. She truly deserves recognition and should definitely be considered for a manager position.
Thank you so much Jasleen for your help.

Resposta da Vodafone UK - Woolwich
Shahz's customer service has been exceptional! He explained my plan in very clear detail and answered everyt query I had. He was also very patient when I became indecisive.
Would definitely recommend shopping at Vodafone.

Resposta da Vodafone UK - Woolwich

Resposta da Vodafone UK - Woolwich
Hi,
I went to the store for an enquiry and i met with jasleen she was nice and she saved my money to giving me best contract for the sim card

Resposta da Vodafone UK - Woolwich
Wonderful member of staff , seen I was frustrated and got me a better deal saving me more money I really appreciate her help need more staff like this about , great customer service jasleen thank you so much

Resposta da Vodafone UK - Woolwich
My service today with Julian was excellent.

Resposta da Vodafone UK - Woolwich
Moin was brilliant. Explained everything and was customer friendly

Resposta da Vodafone UK - Woolwich
She had good customer service. Spent time with the customers to solve the problem, Jasleen

Resposta da Vodafone UK - Woolwich
I had a very disappointing experience at Vodafone. When I visited the store, the staff didn’t explain the contract details at all. I went back to cancel the contract, and I had an extremely unpleasant interaction with a staff member whose name I believe started with Jasleen She was very rude and spoke to me in a very dismissive manner. I don’t understand why someone with such a poor attitude is kept in this role. I am truly frustrated and will not be using Vodafone again. I hope management takes this seriously and improves their customer service

Resposta da Vodafone UK - Woolwich

Resposta da Vodafone UK - Woolwich
The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfectly suits our needs.
It’s rare to come across such genuine care and attention to detail.
We’re truly grateful and will definitely be coming back again!
Plamena & Tilyo

Resposta da Vodafone UK - Woolwich
I visited the Vodafone shop in Woolwich this evening to make an enquiry, and I was quite disappointed with the service I received. The staff member who assisted me, Jasleen, came across as aggressive and spoke very loudly, almost as if she was shouting. I found this uncomfortable, especially as she repeated my postcode and home address out loud, which raised concerns about privacy. Overall, the interaction felt unprofessional and unhelpful. I felt so scared

Resposta da Vodafone UK - Woolwich
My experience was great, I came in with anger but I was treated with good explanation from the sales guy Shahz

Resposta da Vodafone UK - Woolwich

Resposta da Vodafone UK - Woolwich

Resposta da Vodafone UK - Woolwich

Resposta da Vodafone UK - Woolwich
Bery good friendly customer service from Moin

Resposta da Vodafone UK - Woolwich
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.