I had a very helpful and polite experience today in the Worcester branch of your company. I was attended to by Ana who helped me purchace a new phone with ease. Everything was explained clearly and co... Ver mais
A empresa respondeu
46 High Street, WR1 2QB Worcester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I had a very helpful and polite experience today in the Worcester branch of your company. I was attended to by Ana who helped me purchace a new phone with ease. Everything was explained clearly and co... Ver mais
A empresa respondeu
After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... Ver mais
A empresa respondeu
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... Ver mais
A empresa respondeu
Alex was super friendly, not to pressuring with my mom who doesn’t enjoy doing these purchases alone. He managed to tick off what I’m sure is all his mandatory sale pitches in a way which wasn’t pre... Ver mais
A empresa respondeu
Escrito pela empresa
46 High Street, WR1 2QB, Worcester, Reino Unido
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Ana was truly wonderful. After accidently losing my phone in the river. She calmed me down, found me a great deal and was just a lovely person. Thank you!

Resposta da Vodafone UK - Worcester High Street
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super efficient in dealing with it, resolving the basic problem very quickly and giving me clear instructions on how to solve the second part two later, when my account would be 'cleansed'. Thanks Ana, gold star to you for bothering to go the extra mile!

Resposta da Vodafone UK - Worcester High Street
I spoke to Ana today, she is so friendly and very helpful . She is so clever to resolved my issues and gives all options when I took a new contract . Honestly speaking you can really trust her and she does a good job to her client. She is very professional and explain everything you ask her . Surely I will recommend Vodafone. Make sure you ask Ana she will resolved your problem she. Is pretty as well and very accommodating to any nationality.
I gave 5 stars for her,

Resposta da Vodafone UK - Worcester High Street
Thanks to Ana for such a helpful experience.

Resposta da Vodafone UK - Worcester High Street
I had a problem with pay as you go payments. The only option was to change to a contract. Abi was extremely helpful, and explained the problem with much patience. I was very thankful that it was her and not me having to sort things out on the phone.

Resposta da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street
After buying new car, the sales people connected my phone to the WiFi & it used up all my data resulting in Vodafone changing my £5 bundle to a £10 one. Unable to correct this I went into the store & Ana sorted everything. She & everyone I spoke to were so friendly & helpful. Thank you so much.

Resposta da Vodafone UK - Worcester High Street
Anna was so helpful and was able to resolve our problem and give us sound advice about how to move forward. Great experience and very thankful for Anna’s patience and friendly approach

Resposta da Vodafone UK - Worcester High Street
I went to enquire about my current deal and upgrade and was served by Will. He was very informative talking me theough all of my options and even managed to save me money two new devices. Excellent service, very friendly with a warm welcome. Thoroughly enjoyable experience everytime I visit this store.

Resposta da Vodafone UK - Worcester High Street
Having been notified on my Vodafone that my current plan was coming to an end I popped into the Worcester store with hubby Paul as he shares my account. We spoke to a very friendly and helpful young lady called Daniella. We explained that we mostly used phone for calls and not much for Internet use and she quickly found two new plans that suited our needs as well as including a £20 discount and Europe roaming data. At no point did we feel patronised or spoken down to because we aren't mega technologically users, which makes a change. We came away happy with our experience and our new plans. The next day we also received confirmation of the terms and conditions of our new plans and an advisory about cancellation which was also helpful. We would recommend visiting this store to family and friends. Thanks Daniella

Resposta da Vodafone UK - Worcester High Street
I was helped by Alex who explained everything very clearly and answered all my questions. I usually put off going into phone shops for as long as possible and this was an entirely painless and helpful experience. Thank you.

Resposta da Vodafone UK - Worcester High Street
Came for earphones. Excellent service from friendly helpful Ana. Thankyou Ana

Resposta da Vodafone UK - Worcester High Street
Been needing help with my phone for a while now and Ana was the best! Talked me through everything and gave me the best offer for me, can’t wait for my new phone!

Resposta da Vodafone UK - Worcester High Street
Fantastic service at Vodafone high street Worcester, will recommend to others!

Resposta da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street
Absolutely fantastic service, Abi, Will and Alex have all helped me and been amazing. I will.be recommending the store to all my friends & Family . Thank again 😊

Resposta da Vodafone UK - Worcester High Street
Sales rep - Daniell was magnificent. Explaining aĺ aspects of the sale in great detail thankyou very much.

Resposta da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street
Will did a fantastic job he managed to get over so many obstacles and handled it perfectly

Resposta da Vodafone UK - Worcester High Street
Abi was brilliant so glad she is back from maternity she is great

Resposta da Vodafone UK - Worcester High Street
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