Vodafone UK - Worcester High Street Opiniões 

256
•
TrustScore: 5 em 5

4,9

46 High Street, WR1 2QB Worcester, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had a very helpful and polite experience today in the Worcester branch of your company. I was attended to by Ana who helped me purchace a new phone with ease. Everything was explained clearly and co... Ver mais

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Classificada 5 em 5 estrelas

After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Alex was super friendly, not to pressuring with my mom who doesn’t enjoy doing these purchases alone. He managed to tick off what I’m sure is all his mandatory sale pitches in a way which wasn’t pre... Ver mais

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Informações sobre a empresa


Informações de contacto

  • 46 High Street, WR1 2QB, Worcester, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

256 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(256)

42 962 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ana was truly wonderful

Ana was truly wonderful. After accidently losing my phone in the river. She calmed me down, found me a great deal and was just a lovely person. Thank you!

28 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey,

Thanks for the lovely review and fantastic support for Ana

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Helpful, patient and super efficient.

After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super efficient in dealing with it, resolving the basic problem very quickly and giving me clear instructions on how to solve the second part two later, when my account would be 'cleansed'. Thanks Ana, gold star to you for bothering to go the extra mile!

16 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I spoke to Ana today

I spoke to Ana today, she is so friendly and very helpful . She is so clever to resolved my issues and gives all options when I took a new contract . Honestly speaking you can really trust her and she does a good job to her client. She is very professional and explain everything you ask her . Surely I will recommend Vodafone. Make sure you ask Ana she will resolved your problem she. Is pretty as well and very accommodating to any nationality.
I gave 5 stars for her,

19 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey,

Thanks for letting us know what an amazing job Ana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thanks to Ana for such a helpful…

Thanks to Ana for such a helpful experience.

15 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Heather,

Thanks for the lovely review and fantastic support for Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I had a problem with pay as you go…

I had a problem with pay as you go payments. The only option was to change to a contract. Abi was extremely helpful, and explained the problem with much patience. I was very thankful that it was her and not me having to sort things out on the phone.

6 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Angela,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service , ana was very helpful

7 de maio de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Jamie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

So helpful

After buying new car, the sales people connected my phone to the WiFi & it used up all my data resulting in Vodafone changing my £5 bundle to a £10 one. Unable to correct this I went into the store & Ana sorted everything. She & everyone I spoke to were so friendly & helpful. Thank you so much.

29 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Tracey,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Anna was so helpful and was able to…

Anna was so helpful and was able to resolve our problem and give us sound advice about how to move forward. Great experience and very thankful for Anna’s patience and friendly approach

28 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Sam,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I went to enquire about my current deal…

I went to enquire about my current deal and upgrade and was served by Will. He was very informative talking me theough all of my options and even managed to save me money two new devices. Excellent service, very friendly with a warm welcome. Thoroughly enjoyable experience everytime I visit this store.

23 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Matt,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Friendly and helpful

Having been notified on my Vodafone that my current plan was coming to an end I popped into the Worcester store with hubby Paul as he shares my account. We spoke to a very friendly and helpful young lady called Daniella. We explained that we mostly used phone for calls and not much for Internet use and she quickly found two new plans that suited our needs as well as including a £20 discount and Europe roaming data. At no point did we feel patronised or spoken down to because we aren't mega technologically users, which makes a change. We came away happy with our experience and our new plans. The next day we also received confirmation of the terms and conditions of our new plans and an advisory about cancellation which was also helpful. We would recommend visiting this store to family and friends. Thanks Daniella

13 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Jacquie,

Thanks for the lovely review and fantastic support for Daniella.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

A good experience

I was helped by Alex who explained everything very clearly and answered all my questions. I usually put off going into phone shops for as long as possible and this was an entirely painless and helpful experience. Thank you.

4 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Jessica,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came for earphones

Came for earphones. Excellent service from friendly helpful Ana. Thankyou Ana

2 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Jan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing service from Ana

Been needing help with my phone for a while now and Ana was the best! Talked me through everything and gave me the best offer for me, can’t wait for my new phone!

1 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Rosa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Fantastic service at Vodafone high…

Fantastic service at Vodafone high street Worcester, will recommend to others!

1 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Donald,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Alex was a great help

Alex was a great help, thanks

27 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Robert,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Absolutely fantastic service

Absolutely fantastic service, Abi, Will and Alex have all helped me and been amazing. I will.be recommending the store to all my friends & Family . Thank again 😊

26 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Craig,

Thanks for the lovely review and fantastic support for Abi, Will and Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sales rep

Sales rep - Daniell was magnificent. Explaining aĺ aspects of the sale in great detail thankyou very much.

6 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Mike,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Daniella exceeded expectations thank you

6 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Graham,

Thanks for the lovely review and fantastic support for Daniella.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Will did a fantastic job he managed to…

Will did a fantastic job he managed to get over so many obstacles and handled it perfectly

5 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Richard,

Thanks for the lovely review and fantastic support for Will.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Abi was brilliant so glad she is back…

Abi was brilliant so glad she is back from maternity she is great

5 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street

Hey Colin,
 
Thanks for the lovely review and fantastic support for Abi.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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