I had a very helpful and polite experience today in the Worcester branch of your company. I was attended to by Ana who helped me purchace a new phone with ease. Everything was explained clearly and co... Ver mais
A empresa respondeu
46 High Street, WR1 2QB Worcester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I had a very helpful and polite experience today in the Worcester branch of your company. I was attended to by Ana who helped me purchace a new phone with ease. Everything was explained clearly and co... Ver mais
A empresa respondeu
After five previous failed attempts to buy a new mobile phone contract with other providers, Ana at Worcester Vodaphone finally restored my faith in humanity. Not only did she move my provider to vo... Ver mais
A empresa respondeu
After wasting an hour on on-line chat with no success I visited the store in Worcester High Street. Ana was very patient with me and quickly understood my rather complicated problem. She was super eff... Ver mais
A empresa respondeu
Alex was super friendly, not to pressuring with my mom who doesn’t enjoy doing these purchases alone. He managed to tick off what I’m sure is all his mandatory sale pitches in a way which wasn’t pre... Ver mais
A empresa respondeu
Escrito pela empresa
46 High Street, WR1 2QB, Worcester, Reino Unido
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Came in with an issue regarding my software and Tom was able to sort it at an instant, I really do understand why he has such amazing reviews, hes a delight. Vodafone should be grateful for having such a good person in their store

Resposta da Vodafone UK - Worcester High Street
We went into the store to upgrade 2 phones. Harrison was brilliant. Professional, friendly and knowledgeable. He took the time to explain everything clearly. Great guy. Thank you

Resposta da Vodafone UK - Worcester High Street
Tom was a great help in store, came in with a query and have left with satisfaction. The boys in store are a really good bunch and exceptional service from Tom as always.

Resposta da Vodafone UK - Worcester High Street
Came in today to upgrade my phone and felt as ease as I was seen by Tom, he helped my upgrade as well as set me up with a dongle and a tablet all for less than what I was paying before, he’s an absolute gem to the store and Vodafone should be delighted to have him as an employee.

Resposta da Vodafone UK - Worcester High Street
I applied to switch from TalkTalk to Vodaphone on 3rd March 2025. The whole experience has been a nightmare. First Openreach would not connect to my house because the telegraph pole they use had not got a current safety certificate. By the end of April Vodaphone gave up trying to get the issue resolved so cancelled my order. A new order was raised 9th May. Finally we had an engineer pass the pole off as safe to climb and we were connected to the internet. Unfortunately the phone would only make outgoing calls and not receive incoming calls. Despite many phone calls to Vodaphone, TalkTalk and BT we still are not able to receive incoming calls. My wife and I are both in our 70’s. We have mobile phones but because we do not have a signal where we live we are not able to take calls on these devices either. It is now 5 months and we still do not have a fully functioning phone.

Resposta da Vodafone UK - Worcester High Street

Resposta da Vodafone UK - Worcester High Street
I visited Vodafone and spoke to Ana who was extremely helpful and professional in dealing with my enquiry .
She is a credit to your organisation

Resposta da Vodafone UK - Worcester High Street
Spoke to Harrison today he was very helpful and switched my broadband provider which saves me money excellent customer service.

Resposta da Vodafone UK - Worcester High Street
Edward made upgrading my phone extremely straightforward with a very friendly and helpful service. He explained everything to me in a way that made it easy for a non-technical person like myself to understand. I would definitely recommend.

Resposta da Vodafone UK - Worcester High Street
Came into store to collect a phone was served by a gentleman called Kyle (large tattoos).
Was extremely helpful in setting up my phone and explaining how everything worked. Also transferred my number from another provider.

Resposta da Vodafone UK - Worcester High Street
Spoke to Tom today who massively helped me out.
I have vodaphome as a secondary number and couldn’t get it to work (user error).
He spent time to explain it all to me, set me uo with the app and walked me through everything I needed to do.
Now I have my phone working as I wanted it.
Very much appreciated Tom!

Resposta da Vodafone UK - Worcester High Street
I came with a possible problem which was sorted out in less than ten minutes by Tom and Will. Many thanks!!

Resposta da Vodafone UK - Worcester High Street
My visit to the Worcester shop.
I was efficiently and politely dealt with by Tom and I left the shop feeling confident that all had been put in order

Resposta da Vodafone UK - Worcester High Street
After visiting Vodafone this week and speaking with Ed I am much more relaxed about my contract expiry and renewal. Ed was really patient with me and helped me understand what my options were and allowed me to ask many questions. I'm sure I'll be back :)

Resposta da Vodafone UK - Worcester High Street
Harrison helped resolve my signal issues quickly and explained everything clearly to me

Resposta da Vodafone UK - Worcester High Street
Tom was extremely helpful and kind to my very elderly mother. He really went the extra mile!

Resposta da Vodafone UK - Worcester High Street
Absolute rip off stealing data from me never providing service never providing the 5g I signed up for. I don't use Facebook

Resposta da Vodafone UK - Worcester High Street
My experience instore today, to upgrade my phone was extremely straightforward. I was led through the process by Ana who was very knowledgeable, professional and friendly. I felt very at ease and the whole experience was pleasant and efficient.

Resposta da Vodafone UK - Worcester High Street
Brilliant service from Daniela. Helped me out with a a massive problem.

Resposta da Vodafone UK - Worcester High Street
Wonderful service in Worcester from Ed, he found the best deal for my iPhone 16 pro max.

Resposta da Vodafone UK - Worcester High Street
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