I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Ver mais
A empresa respondeu
Localização
Alterar localização18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came b... Ver mais
A empresa respondeu
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
A empresa respondeu
Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Wythenshawe
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, Reino Unido
4,9
Excelente
201 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
New simcard
Very happy as the process was very simple and the member of staff Rachel was helpful.
9 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey George,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo,gave me a goox new deal.
Mo, was very professional and helpful in sorting out my problems.
5 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Ronal,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The service from staff member Rachel…
The service from staff member Rachel was the best I have ever received from any of the staff I ever dealt with ….. she was amazing .
12 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Im very happy
Im very happy, fast and reliable service,John was very nice with me and his explanation was very accurately,making me safe.Thank you John.
Regarding Tudor
10 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Tudor,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always amazing customers service and…
Always amazing customers service and the most helpful people
10 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
John was a great help with us upgrading…
John was a great help with us upgrading our phones! Nice and easy :)
10 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Wythenshawe
Hey *CUSTOMER NAME*,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The best customer servicever…
The best customer service I've ever had in any phone shop.Got best deals ever. Definitely coming back for another upgrade. The staff were absolutely helpful. Happy happy happy. They've just made my Christmas the best
23 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Thabani,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10 experience
10/10 experience, staff where brilliant and a great deal
13 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Jake,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
John and Rachel were brilliant a…
John and Rachel were brilliant a pleasure to be served by them as always, I travel from wakey as the shop assistants are always helpful and friendly
11 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store with a phone issue.
Came into store with a phone issue.
I saw Jake the store manager who was really professional and helped me with this.
5 stars
5 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Ruth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachel was super helpful I was served…
Rachel was super helpful I was served by her last time always helpful always friendly and always recommended the best option for me personally
2 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Yemisi,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Wythenshawe
Hey there,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Civic Store experience
Visited Civic Store 22/11/25 and the staff were absolutely fantastic. Can’t remember all the names but Rachel was one of them. They got me a great deal on a new phone, sorted me out with a sim for my young daughter and swapped my broadband to a cheaper deal which I hadn’t even thought to ask about. They offered us some Xmas chocolate and even gave me an ice cold drink to save me going to the shop. One of the best in store experiences I’ve had anywhere.
22 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hey Marc,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, John at wythenshawe branch was very helpful, approachable and knowledgeable. Thank you very much
5 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Maisie was really helpful and sorted my…
Maisie was really helpful and sorted my phone out super fast
Thank you
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I had a great experience
I had a great experience! The team was friendly, patient, and very helpful. They guided me through every step of getting my new phone and setting it up with vodaphone, making the whole process smooth and stress-free.
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Rachael was brilliant and very helpful
Rachael was brilliant and very helpful
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Friendly and informative
Friendly and informative. Not trying to sell the most expensive phone.
27 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi. We're happy to hear that you found our team friendly and informative! We appreciate your feedback regarding our approach to finding the right phone for you. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Racheal was really patient and helpful.
Racheal was really patient and helpful.
17 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Wythenshawe
Hi Bagu. Thank you for your review for Racheal. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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