2 day delivery time is excellent. I was missing an item and Katie in Customer service sorted it quickly and was extremely helpful. I will definitely recommend Voduz and their products and service... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Had a faulty product , contacted voudz by email and dealt with Katie who sorted out a replacement as fast as she could
i bought the voduz legacy straightners approx 3months ago. This product did not impress from the first try but i decided to give them a good go before making up my mind. Now some time from original pu... Ver mais
Having had a scalp consultation with the lovely Molly in PELO, Newbridge, I ordered some products including the Re-energising bundle which included a shampoo and scalp serum. My order was dispatched a... Ver mais
Informações sobre a empresa
Informações de contacto
BT28, Lisburn, Reino Unido
- info@voduzhair.com
- www.voduzhair.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer service 100%
Shamp00 and conditioner is fantastic and their customer service is 100%
5 stars!!
Products are unbelievable along with outstanding customer service 👏🏻 🙂 Thanks Katie ❤️
Don't hesitate, buy!!!!!
I bought the Crown Control Balm first and loved it from the first time I used it so much so that I ordered the Velvet Crown immediately. Great reductions on Tiktok! Loving the Velvet Crown. I was able to blow dry with no need for my straightener, that's a win! Got in touch with Customer Service with a question and Katie got back with a very helpful answer quickly. All in all, love Voduz now!
Great customer service
Had an issue with my order, when I contacted customer service it was sorted straight away. Excellent service and products
Me and my daughter love your products…
Me and my daughter love your products we use all the hair range lovely to deal with and fast delivery 😊
From Northern Ireland to Florida: My Favorite Haircare Discovery Ever
I first discovered VODUZ while traveling in Northern Ireland. At the time, I purchased the Illuminating Shampoo and Conditioner simply because I needed hair products for the duration of my trip. I have blondish hair, and I was not expecting to find a new favorite brand. However, after using the products, I absolutely fell in love with them.
I brought the remaining products home with me to the United States and, once I ran out, immediately started searching for where I could buy more. That's when I realized VODUZ products are not sold in the U.S., and the only way to purchase them is directly through VODUZ with international shipping. I took a chance and placed an order, and despite the overseas shipment, the package arrived promptly.
That was over three years ago, and I have been a loyal VODUZ customer ever since.
Even with international shipping costs, customs duties, and the inconvenience of ordering from overseas, I continue to purchase VODUZ products because the quality is simply worth it. Over the years, I have tried several different product lines and have also purchased them as gifts for family and friends. Everyone who has received them has loved them and often asks where they can buy them.
Each product line has impressed me. My 25-year-old daughter especially loves the Nourishing range. Personally, my favorite lines are Repair and Illuminating as well as the Pure Silk Hair and Body Oil. The fragrance is absolutely beautiful, and the results are amazing. It leaves my hair feeling healthy, smooth, and luxurious.
Another standout product is the In-Vented 3D Duo Bristle Brush. It is, without question, the best hairbrush I have ever owned. In fact, it is the only brush that allows me to brush my 10-year-old daughter's hair without tears. Any parent knows what a remarkable achievement that is!
Before discovering VODUZ, my favorite haircare brand was Moroccanoil. Since trying VODUZ, I have completely switched. The quality, feel, fragrance, and results consistently exceed my expectations.
I only wish I could try more of the VODUZ product range. Unfortunately, U.S. shipping restrictions prevent aerosol products from being shipped internationally, and the differences in voltage and electrical outlets make it difficult to purchase the styling tools. Otherwise, I would gladly try even more of the collection.
I would also like to mention the outstanding customer service. In over three years of ordering from VODUZ internationally, I have only experienced one issue when a shipment arrived damaged during transit. I contacted customer service, and their response was prompt, professional, and genuinely customer-focused. They immediately arranged a replacement shipment, which arrived very quickly. The way the situation was handled only strengthened my confidence in the company and reinforced why I continue to be a loyal VODUZ customer.
The products are exceptional, and I continue to recommend them to friends and family whenever I have the opportunity.
Had a problem with my hair dryer and…
Had a problem with my hair dryer and they had it sorted for me without any hassle. Thank you Katie 😄
I had received the wrong item in the…
I had received the wrong item in the post and I emailed them . I was responded too very promptly and the correct package was sent within a day . I was really happy with the customer service .
June
Infrared Straightener- steer clear if you don’t want burns
I have shopped with Voduz for years and have always sworn by them. However, I purchased the Legacy infrared straightener as I have had their infrared hairdryer for a few years. The first time I used it I was straightening my fringe when I suffered fairly bad burns from it. I contacted Voduz and they said I was using it wrong!! They said that the plates on this are curved and protrude over the side of the straightener so don’t use it too near your skin!!!!! I’m not sure how you would straighten your fringe. The other thing is that the outside of the straightener is ridiculously hot, I have a steam pod and a cheap ceramic plated straightener and it does not happen with either of them or my daughter’s ghd.
Be careful if you order this, DO NOT let your kids near it as they will get burned.
The customer service agents seemed to be helpful but kept passing me over to a team who look into problems. They victim blamed too and I had sent photos of the burns on my forehead, which I had to go to the doctor about. BEWARE VODUZ DO NOT HELP WHEN IT COMES TO THEIR DODGY HAIR STRAIGHTENER
Excellent products & customer service
Excellent products. I have using them now for almost 2 years & wouldn't use any other brand now. I had recently reason to reach out to customer service about an issue. Katie dealt with it immediately & resolved issue within 24 hrs.
Well done to the whole team !
Always happy with the the hair products
Always happy with the the hair products
Amazing products and tools and when a…
Amazing products and tools and when a problem the customer service are amazing they r quick and friendly to help u now launching the baby which can’t wait to try.
Excellent customer service
I received one incorrect product in my recent order. I contacted Voduz and received a quick, efficient and professional response from Katie. The correct product was received within a couple of days. Thank you Voduz.
I order the sun range bundle off TikTok…
I order the sun range bundle off TikTok shop, when it arrived it was missing the spf. I contacted the customer care team and received a reply back within 24 hours from a lovely girl named Katie who couldn’t have been any more helpful and had a replacement product sent out within a few hours. Can’t wait for it to come. Thank you Katie!
I had a missing order for straightners
I had a missing order for straightners. I spoke with Sarah through Instagram who was very helpful and she got Katie to email me to sort my missing order. Katie was extremely helpful and very efficient. Katie had my replacement straightners sent out to me which I received today. Thanks to both Sarah and Katie for your help. Both of you were very professional polite efficient.
Really helpful customer service from…
Really helpful customer service from start to finish. I mainly dealt with Katie who I found very helpful and efficient. I was having an issue with my hairdryer I bought. When I first emailed i was given great instructions to try resolve the issues myself. Unfortunately this didn't work and when I let the team know they very quickly instructed me to return it once they verified the fault I was offered a replacement but as I had already replaced it, I was given a full refund. Couldn't have asked for a better outcome. Thanks again Laverne
Had an issue with the spray caps…
Had an issue with the spray caps emailed vouduz and a lovely lady named Deborah helped me so much and was very pleasant with me. Love the vouduz range. Thanks for all the help
Really disappointed .
I had big expectations for the conditioning spray, but unfortunately I’m really disappointed!
My hair just looked very dry after use and was quite limp the following day.
When I wanted to change the delivery…
When I wanted to change the delivery address I emailed the info email and Deborah got back to me straight away to say it was done. Really happy with the service
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








