Tech support has improved dramatically over the past few years. It used to be that a support request would take days - especially over weekends. Now, it's being addressed within a couple of hours or o... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The service and support I get from vps.net could serve as an example for may others in their field. Quick response to technical or business questions and reliable operation of my services. Great partn... Ver mais
I needed to access our DNS servers to install a TrueShield by a third party security service. I submitted a case with VPS.net for instructions to locate the DNS Server. In less than minutes, we... Ver mais
A empresa respondeu
As the ticket progressed the support person took less and less responsibility for the challenge at hand. To the point of becoming argumentative. My entire setup was ordered and configured as per yo... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
VPS.net is the original VPS cloud, providing high availability VPS web hosting to customers in the UK and USA.
Informações de contacto
VPS.NET, 517 W. 100 N. SUITE #225, PROVIDENCE, , UT 84332, Utah, Estados Unidos da América
- +1-435-213-2498
- sales@vps.net
- www.vps.net
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Support was fast
Support was fast. They didn't make any change just pointed to the right direction, because that's what i asked.
Our IP was reset and we lost contact it…
Our IP was reset and we lost contact it is all correct now
Standard-setting service and support
The service and support I get from vps.net could serve as an example for may others in their field. Quick response to technical or business questions and reliable operation of my services. Great partners!
The Tech Support team are the best
The Tech Support team are the best they always respond and help me with updates and server changes. The site is fast. I would recomend VPS.net to my Customers for hosting needs
Thanks
Glenn
Your support is awesome
Tech support has improved dramatically…
Tech support has improved dramatically over the past few years. It used to be that a support request would take days - especially over weekends. Now, it's being addressed within a couple of hours or often, much less.
Good servicePrompt
Prompt, effective action and put in understandable terms. Problem solved.
Good job!
I had very serious question, and Halyna L. in Billing team helped me very well. Good job!
Also after many years of cooperation I feel good.
You have become unusable
You’ve become practically unusable. The new UI is worse than before, and nothing works the way it used to. Domain handling is a complete mess, and the support team has no idea what’s going on
you want me to install some sort of…
you want me to install some sort of tracking device on my VPS......Why would I do that? Total BS.
I'll get me stuff off of your system and cancel my contract soon.
Excellent technical supportProfessional and Quick Technical Assistance
Excellent technical support! When I experienced server issues, Dominic quickly diagnosed filesystem errors and resolved the problem efficiently. Professional service and fast response times. Highly recommended.
Quick accurate help
Good and quick reply
Fast and professional service as…
Fast and professional service as always.
VPS.net have got our back
Not accomplished according to notification
The notification email says that the maintenance windows will be performed next 09/05, but it happen last 02/05, Besides that, the notification mentions too, that the old ip address would remain configured with the new one, and that did not happen either.
All is great ...
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








