The entire interaction has been easy and dare I say enjoyable.. a few other companies pushed unwanted higher premium plans on me. Waepa gave me exactly what I wanted for a reasonable premium. Communic... Ver mais
A empresa respondeu
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The entire interaction has been easy and dare I say enjoyable.. a few other companies pushed unwanted higher premium plans on me. Waepa gave me exactly what I wanted for a reasonable premium. Communic... Ver mais
A empresa respondeu
The new member welcome kit is comprehensive and complete. Follow up to my questions were timely and helpful.
I love WAEPA. I was glad I didn't stick with FEGLI for life insurance as a federal employee - it was much more expensive for less benefits, in my experience. WAEPA has been terrific. I've gotten a... Ver mais
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I have to send paperwork and have a question. Ive called at all times of day, been disconnected, sent to voicemail, received recorded message to call back later everyones in a staff meeting. I dont be... Ver mais
A empresa respondeu
Worldwide Assurance for Employees of Public Agencies, Inc. (WAEPA) is a 501(C)(9) nonprofit organization, not an insurance company, committed to promoting the health, welfare, and financial well-being of Civilian Federal Employees. WAEPA was founded in 1943 and has been providing Group Term Life Insurance, exclusively to current and former Civilian Federal Employees since then. Today, WAEPA has a membership of more than 50,000 Feds and their families.
433 Park Avenue, 22046, Falls Church, Estados Unidos da América
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The new member welcome kit is comprehensive and complete. Follow up to my questions were timely and helpful.

Resposta da WAEPA
The entire interaction has been easy and dare I say enjoyable.. a few other companies pushed unwanted higher premium plans on me. Waepa gave me exactly what I wanted for a reasonable premium. Communication has been timely and thorough.

Resposta da WAEPA
So simple and Easy. An eMail that was forwarded to my associate member with information and a reminder what a great opportunity for me. Great coverage at a great price.

Resposta da WAEPA
WAEPA Assistance
I had questions about carrying my coverage into retirement and the person I spoke was pleasant and helpful.

Resposta da WAEPA
You can always count on them to support the federal employees!

Resposta da WAEPA
I've had WAEPA life insurance for years. They are a trusted company with great communication. I've enjoyed the yearly premium refund. They are a very caring company and I always recommend WAEPA.

Resposta da WAEPA
WAEPA is a great alternative to Federal Life Insurance which is very costly in retirement.

Resposta da WAEPA
Having been with WAEPA since 1999 and now retired and at age 77 my rate has quardrupled. I had to reduce my coverage because of the large increase in premiums as I no longer was able to pay the much larger premium. When I call WAEPA to ask about my potential increase at age 80, no one seems to know how much it will be. Also, I ask what happens at at 85 (should I live that long), again no concrete answers.

Resposta da WAEPA
Insurance is great price happy with that took awhile to get back to me when I applied for insurance could have been faster but happy.

Resposta da WAEPA
Peace of mind knowing my loved ones will be financially protected if something happens to me. It also helps me feel more secure about the future, knowing I’ve planned ahead responsibly.

Resposta da WAEPA
Do not apply for Waepa. Stay with FEGLI... I found out the hard way in believing the low rates for high principal. Sounds great when young, but no real info on the decreasing principal and increasing premium.
I started many years ago with max $500K principal and every 5 years the premium went up and the principal went down. I just recently canceled my policy. At 75 years old my premium went to about $9K a year and the principal, after many reductions went to about 20% of original. Although FEGLI is a bit more expensive the principal never changes (goes up) since FEGLI is whole life. I would have had over $1 million K in life insurance with FEGLI for a fraction of the cost. I sure have learned a lesson from predatory companies!!!

Resposta da WAEPA
I applied for a policy, and it seemed to be a decent deal, except that I have seen NOTHING from them except a bill for the first quarter. When I wrote back that I needed to know what exactly I was purchasing, I was told that they don't send out the policy until they receive payment. Is this for real? How can I pay for a policy of unknown amount, unknown terms and unknown type? I have never heard of such business practices. They are incredibly slow at responding to emails.

Resposta da WAEPA
Great life insurance company, with affordable rates and good coverage. Customer service is excellent and they offer scholarships to their customers and children.

Resposta da WAEPA
I switched from FEGLI to WAEPA. I'm spending an amount that's very reasonable to me for the right amount of coverage. Switching was easy. Also, my high school graduate earned a WAEPA scholarship, so being a member is already a great investment.

Resposta da WAEPA
In June 2024 I sent my required payment to WAEPA, on Jul. 9 that check cleared my checking account. In Sep. 2024 they sent me a letter advising that cancelling my insurance for lack of payment was being processed. I called in to respond and was advised that a correction would be made reinstating my insurance. Each year there has been a designated partial refund of payments to those in "good standing". The company representative advised that I would qualify with the correction. Now it is 12/10 and still no check. Called in again and the representative said the previous was not true and that I was ineligible for lack of standing. I told him this was corporate malfeasance and that my standing should be as reinstated and eligible because it was not my mistake, but theirs. The Rep agreed to move to correct and agreed to send me an email noting what was being done and that receipt of my rebate should happen by the end of the month. Well, as of today's date there has been no contact and no e-mail. William Parke

Resposta da WAEPA
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