Wagonex Opiniões 

68
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wagonex have been brilliant to use to help me with my lease (subscription) car with KINTO. Any issues that have arisen, Wagonex have been prompt with keeping me updated. Brooke in particular has been... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Professional and well organised company. Provided a good selection of vehicles with various lengths of subscription. Having decided on a nearly new Mini at a reasonable monthly rate we have been guide... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service. Fully onliine. No hard sell or annoying requirement to speak to somebody to confirm details already input online. Really easy to set up, follow up and take delivery of the ve... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

When our car recently failed catastrophically, we looked for a suitable short term 'lease.' Wagonex fitted the bill perfectly. We are very happy with our temporary ride and the friendly, considerate W... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de leasing de carros
  2. Concessionário auto
  3. Agência de aluguer de carros
  4. Corrector de seguros
  5. Serviço de arrendamento

Escrito pela empresa

Introducing Wagonex: A Vehicle Subscription Marketplace. Our vision is to redefine traditional vehicle ownership and create a fair, flexible and customer centric way for you to drive the vehicle you want, whenever you need it. Trusted Partners: At Wagonex, trust is at the core of everything we do. We carefully select partners who share our commitment to reliability, quality, and customer satisfaction. When you choose Wagonex, you're not just selecting a vehicle; you're partnering with a network of trusted providers dedicated to delivering an exceptional subscription experience. Choice: At Wagonex, we understand that variety is key. We work hard to ensure our customers have a wide selection of vehicles and subscription options to choose from, ensuring that your vehicle subscription is perfectly aligned with your preferences and lifestyle. Flexibility: Our subscription plans range from a minimum of 1 month up to 3 years and there’s a number of mileage packages and deposit options to choose from. Subscription provides a level of adaptability that surpasses traditional lease or PCP contracts. Experience: With 7 years of experience in the subscription industry, Wagonex takes pride in being the first car subscription provider in the UK. Our dedicated customer support team has extensive knowledge and Wagonex is here to help you every step of the way. Go on, join the car subscription revolution.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

68 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(68)

4 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Incredible customer service

Incredible customer service. Quick to help and resolve any possible hurdles.Every person i spoke to was knowledgable, understanding and willing to help.
Very impressed and highly recommend.

5 de julho de 2024
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi Guy,

Thank you for your feedback, we do really appreciate it. We will pass on your kind words to our Customer service team.

Kind regards,
Wagonex

Classificada 5 em 5 estrelas

Very easy and help service

Very easy and help service, special;y if you're looking ton rent with a after just passing your test

1 de julho de 2024
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi Marcus,

Thank you for your feedback. We really do appreciate your feedback and glad we were able to help you find a vehicle.

Kindest regards,
Wagonex

Classificada 5 em 5 estrelas

Good responses and care on the detailed…

Good responses and care on the detailed questions that I had .

9 de abril de 2024
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi David,

Thank you for your feedback. We really do appreciate it and we are glad that we were able to help.

Kindest regards,
Wagonex

Classificada 5 em 5 estrelas

Great customer service

Great customer service, simple, helpful and professional!! Definitely use the service again.

20 de março de 2024
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi Owen,

Thank you for your feedback. We really do appreciate it and we are glad that we were able to help.

Kindest regards,
Wagonex

Classificada 5 em 5 estrelas

Excellent fast service xx I subscribed…

Excellent fast service xx I subscribed and am due to have a Citroen C4 delivered in April at my request xx There site was easy to use and customer service was fantastic xx so straightforward would definitely recommend xx

18 de março de 2024
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi Sarah,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Classificada 5 em 5 estrelas

Nice and easy

Nice and easy. I booked the car for the following week, and it was delivered to my door.
Very easy to deal with, and complete the forms. Helpful on the phone and in emails, and they answered all my questions. So far it's a good experience!

The only thing that would be nice to have, is to know where the cars are in the UK to make the delivery more efficient(if there are multiple geographical locations for the same car).

9 de fevereiro de 2024
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi Alex,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Classificada 5 em 5 estrelas

Great communication and easy process

Great communication and easy process. All like clockwork

5 de fevereiro de 2024
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi,

Thank you for your feedback, we really do appreciate it. We are glad that you have enjoyed your experience with us.

Kindest regards,
Wagonex

Classificada 4 em 5 estrelas

Lewis was very helpful throughout the…

Lewis was very helpful throughout the onboarding process. There was a good variety of cars available to choose from, and I was impressed they could arrange delivery in less than 5 working days

22 de janeiro de 2024
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi Alan,

Thank you for your feedback, we really do appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Classificada 5 em 5 estrelas

Much easier to use than other…

Much easier to use than other subscription services, and more options. Signed up very fast without issue, and had a few questions so reached out by email. Brooke reached back out and was great, fast responses and very helpful.

8 de janeiro de 2024
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help. We will be sure to pass your kind words back to Brooke.

Kindest regards,
Wagonex

Classificada 5 em 5 estrelas

Super quick response

Super quick response, transparent and accurate communication.

20 de dezembro de 2023
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi,

Thank you for your feedback, we really do appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Classificada 5 em 5 estrelas

Simple and very fast service

Simple and very fast service. Very friendly staff on the phone. Simple process. Seem to have very good software interface. Car arrived on time as described

18 de dezembro de 2023
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi Allan,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Fully onliine. No hard sell or annoying requirement to speak to somebody to confirm details already input online.

Really easy to set up, follow up and take delivery of the vehicle.

Quoted for insurance also and were slightly more expensive ( but not by much). There was no issue arranging separately.

Excellent service throughout.

15 de dezembro de 2023
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi James,

Thank you for your feedback, we really appreciate it. We are glad that we were able to help.

Kindest regards,
Wagonex

Classificada 5 em 5 estrelas

Hidden gem for short term leases

Found this company through a Google search - one of the only ones offering 30 day lease options. They were responsive to all enquiries, courtesy calls before and after ordering and even helped me expedite the delivery of my car.

I receive the car and 3 weeks in all is going well….

1 de novembro de 2023
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi Arham,

Thank you very much for your feedback, we really do appreciate it! We are glad that we were able to help!

Kindest regards,
Wagonex

Classificada 2 em 5 estrelas

Customer service not very good

Not a very good experience overall!

I had no response or updates for two weeks after I ordered a vehicle - no information was provided by Wagonex of the ordering process at all or how it all worked - also the costs involved were not explained at all.

I had to contact the company on several occasions chasing or asking for information.

27 de outubro de 2023
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi Alison,

We'd like to look into this for you straight away and arrange for a member of the team to call you. If you could please provide your contact details and email address as soon as possible via Trustpilot private message that would be appreciated.

Kind regards,
Wagonex

Classificada 5 em 5 estrelas

Professional and well organised…

Professional and well organised company. Provided a good selection of vehicles with various lengths of subscription. Having decided on a nearly new Mini at a reasonable monthly rate we have been guided through the process every step of the way. Would highly recommend this company.

8 de novembro de 2023
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi there,

Thank you ever so much for your feedback. We are glad that we were able to help!

Kindest regards,
Wagonex

Classificada 5 em 5 estrelas

Queries were dealt with promptly and…

Queries were dealt with promptly and clearly. Brooke was very helpful!

30 de outubro de 2023
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi Paul,

Thank you ever so much for your feedback! We are glad that we were able to help. We will be sure to pass your kind words back to Brooke.

Kindest regards,
Wagonex

Classificada 5 em 5 estrelas

Simple and straightforward

Simple and straightforward , very efficient and professional to deal with !

20 de outubro de 2023
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi Roger,

Thank you for your feedback we do really appreciate it. We are happy that we were able to assist you.

Kindest regards,
Wagonex

Classificada 5 em 5 estrelas

Amy from Wagonex has been super helpful…

Amy from Wagonex has been super helpful helping me get my ID uploaded onto their system, keeping me in the loop of what's going on in the background and following up on what she said she would do. Thank you ever so much Amy for all your help!

21 de setembro de 2023
Opinião espontânea
logótipo da Wagonex

Resposta da Wagonex

Hi Natasa,

Thank you ever so much for your feedback! We are glad that we were able to help. We will be sure to pass your kind words back to Amy.

Kindest regards,
Wagonex

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais