I was overweight, ugly, broke, homeless, and had three terminal diseases. A passerby saw me and told me, "Here, sign up on Web Hosting Pad", and set up an account for me. Three months later, I was a... Ver mais
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Leia as opiniões dos outros
I had a bandwidth spike problem causing website and FTP suspensions and called for help in very late night. The support staff responded immediately and helped me set up Cloudflare.com account to mon... Ver mais
My experience with Jacob was extraordinary for the typical support received on WHP support chat. Most of the time when I use the chat, I get more frustrated than I was before I chatted because the age... Ver mais
Its a No 1 cheating company, i cancelled the hosting account and asked refund. They cancelled my account and no refund. I asked many times for refund but their shameless answer is billing manager... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Quality and affordable shared hosting from WebHostingPad with 24/7 support and full customer satisfaction guarantee. Plans start at just $1.99/month.
Informações de contacto
415 W Golf Rd STE #5, 60005, Arlington Heights, Estados Unidos da América
- 847-346-1801
- reviews@webhostingpad.com
- www.webhostingpad.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I've hosted two of my three web domains…
I've hosted two of my three web domains with Webhosting Pad for years. After major issues with the third, with another company, I am also moving it to Web Hosting Pad. Their people are amazing. They are willing to go above and beyond to help. They are always clear, patient, and available to help. Plus, their prices are lower than most. I recommend them highly and without reservation.
Outstanding Support from WebHostingPad
Ive use WebHostingPad support for many years now. They have ALWAYS been responsive very QUICKLY and have ADDRESSED all the problems / tickets I have submitted.
This is what customer support should be
GREAT JOB ALL THE TIME
This company is a fraud refuse to return my money
I bought the shared hosting on 22th Aug 2023, they ask me to provide my Photo ID. I don't like to do this. Then they cancelled my account. I can't do anything when login. I thought they will return my money automatically. However, a week passed, no money back. Then I contact the live chat, they ask me to contact by email to billing department. I did it, and I opened a ticket.
What a joke is no any reply to me. I contact the 7/24 live chat, they always ask me to contact billing department, no any help. And the ticket was closed too.
At last, I write the last email to them, If they won't refund in a week, I will exposure my terrible experience on Trustpilot. Still no reply. They don't care.

Resposta da WebHostingPad
The support is second to none
The support is second to none, and what really matter in any business like this is the after-sales support.
available 24/7 and professional.
Great customer service
Great customer service - fast responses.
Web Hosting Pad's support team has been 5 ⭐⭐⭐⭐⭐
Web Hosting Pad's support team has always been responsive and fast getting my issues resolved. I am a long time customer and my issues infrequent but resolved within a hour or so. Thank you!
I love having my website on WebHostingPad.com
I love having my website on WebhostingPad.com. I’ve never had any problems with them at alll. I did Have my SSL go down one time. I emailed For help and the support had it back going immediately. I recommend them above any other hosting I have Used. Thank You.
Fast, efficient response even on Sunday nights!
I really like this company. I've been with them for over 10 years and always get fast and effective responses from them. I needed a new version of PHP, which they installed and had running for me within an hour of my request (on a Sunday night). thanks guys!
Excellent, friendly and rapid support!
I've used Webhostingpad for several years and have always had exemplary service from their support staff. Regardless of time of day, they have responded to tickets very quickly and provide easy and friendly support to every problem I've ever had. I've contacted them via phone, email and web ticketing, and always received excellent help regardless of path to access them. I would highly recommend Webhostingpad.
Tech support responsiveness was great
Tech support responsiveness was great. It took several attempts before the problem was resolved but I appreciate the effort and the patience. I’m satisfied.
I got help very quickly with updating…
I got help very quickly with updating my php version. I had not been able to find the menu option I needed without help.
This company is a fraud who killed my money.
I bought a VPS server which is $29.95 USD, on 28/05/2023, but they are not approving my account within 24 hours; what a joke! After that, I decided to cancel my account and mail their billing team, but they didn't send any response. Their live chat option is another scam; they are a fraud. Waste of my money till now they have not contacted me.
03/06/2023 (Update)
Still, they have not contacted me; what a joke! I have already sent a lot of emails but they have not contacted me.
I have already contacted my credit card company, but they are not seeing this refund. Why?

Resposta da WebHostingPad
Please beware of the company policy…
Please beware of the company policy now, when you are sign up customer they will serve you good.
When i renewed the server after 3 years they now are saying i have node issue,
The servers got hacked many times but i didnt complain as i am aware that it is a shared server and this is going to happen.
But to upsell now they are fooling us and asking to buy more space and nodes

Resposta da WebHostingPad
The response time Is awesome
The response time when submitting a ticket using the support “tab” from the home page of your dashboard is awesome. Not only do you get an email notification that your ticket has been received the turn-around time of your issue or question is resolved super quick.
I had a bandwidth spike causing website…
I had a bandwidth spike problem causing website and FTP suspensions and called for help in very late night. The support staff responded immediately and helped me set up Cloudflare.com account to monitor future website downloads traffic. We walked through the process step by step until the problems were finally resolved at 2:47AM. Now my website and FTP are working smoothly. Many thanks to Webhostingpad’s support staff!
👍👍👍
solving every problem very fast
thank you!
quick response, right answers to maybe sometimes vague questions, always friendly and helpful!
Some of the best things about Webhostingpad are
1. Always fully helping support staff
2. They keep technology up to date and secure all the time
3. Friendly staff
4. Good site performance
I have been using this service for more than 8 years and am satisfied.
I have been using webhostingpad for 9 years
The support staff responds very quick (always) and resolves your issues whatever you're facing. This is the best thing of webhostingpad. The site performance is also good. Overall i recommend webhostingpad to anyone for their web hosting requirements.
Great Help Desk support and response…
I'm not the brightest person when it comes to managing my domains or websites, however, whenever I encounter any issues all I have to do is submit a ticket with the support staff at Webhostingpad. They are quick to respond and never make me feel like an idiot, more so, they always remedy my issues quickly.
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