Webull UK Opiniões 

Resposta da Webull UK

Há 6 dias

Hi A,

Thankyou for your feedback, we're glad you're happy with our app.

We have recently expanded our options offering to include long straddle, long strangle and protective put strategies.

We are continuously working to improve our platform and integrate new products for our clients, and we appreciate your valuable feedback. We hope to be able to offer even more strategies in the future.

If you have any other functions you would like us to support, or other feedback to provide, or general trading queries, please contact us via e-mail at clientservices@webull-uk.com or call us on (+44) 2039051005 Landline / (+44) 8081751952 Toll-free between 8am-7pm on UK business days

Resposta da Webull UK

10/08/2026

Hi Alex,

We are sorry if you have had a negative experience on our platform.

With regards to your complaint, as per our complaints handling policy, which can be found on our website, if you are not happy with our initial response to your complaint then you can escalate it to our compliance team who will provide a full written response within 8 weeks of receiving your complaint.

Please note that we will cancel all pending market orders on US listed securities when a NASDAQ trade halt occurs. This is to prevent the volatility that often occurs amidst a trade halt causing erroneous triggering or orders executed beyond expected pricing. You will be notified your order is cancelled and you may wish to replace it accordingly, but during a NASDAQ trade halt no order will be executed.

Also note that a stop loss will trigger a market sell order, whereas a stop limit would not be cancelled in the event of a trade halt, but as with all limit orders will only fill at the limit price or better.

If you have any other queries, please contact us via e-mail at clientservices@webull-uk.com or call us on (+44) 2039051005 Landline / (+44) 8081751952 Toll-free between 8am-7pm on UK business days. For ongoing complaints please contact compliance and refer to our complaints handling policy.

Resposta da Webull UK

31/07/2026

Hi Craig,

Thank you for your feedback.

Webull UK is based in the UK and regulated by the FCA. We offer products that are compliant with our regulatory obligations and cater to our clients. Because of this there are differences in the products and services that we offer and our sister entities in other regions offer.

We are continuously working to improve our platform and integrate new products for our clients, and we appreciate your valuable feedback.

If you have any other functions you would like us to support, or other feedback to provide, or general trading queries, please contact us via e-mail at clientservices@webull-uk.com or call us on (+44) 2039051005 Landline / (+44) 8081751952 Toll-free between 8am-7pm on UK business days

Resposta da Webull UK

28/07/2026

Hi Grigore,

We're sorry you're unhappy with the speed of deposit and withdrawal processing.

Please contact us via e-mail at clientservices@webull-uk.com or call us on (+44) 2039051005 Landline / (+44) 8081751952 Toll-free between 8am-7pm on UK business days, and we will look into your deposits and withdrawals to see if any processing issue has occured.

Please note that deposits must be from your own individual bank account or a joint account if you are a named account holder. Deposits will typically be processed within 10 minutes, but it can take longer if further checks are required.

Withdrawals are processed between 9am and 3pm on UK business days. If you initiate a withdrawal after 3pm then it will be processed on the following business day at 9am.

Deposits and withdrawals are processed using Faster Payments which typically occur in less than 5 minutes but can take up to two hours.

Resposta da Webull UK

24/07/2026

Hi Rachel, we are sorry you have had a negative experience on our app.

We continuously work to improve our platform and integrate new products for our clients, this includes enhancing the user interface and client experience, and we appreciate your valuable feedback.

We believe that your complaint regarding your Webull Savings Notice Investment is currently being reviewed by our compliance team and as per our complaints handling policy they will perform an independent and impartial investigation before coming back to you with their final response.

If you have any other queries, please contact us via e-mail at clientservices@webull-uk.com or call us on (+44) 2039051005 Landline / (+44) 8081751952 Toll-free between 8am-7pm on UK business days

Resposta da Webull UK

24/07/2026

Hi Bruce,

Thank you for your feedback.

Webull UK is a UK based brokerage that offers clients access to the US, UK HK and Chinese markets. We only support retail clients that are UK residents. If you live outside of the UK you may be able to open an account with one of our sister entities such as Webull NL or Webull USA.

As we are distinct from other regions, with distinct offerings such as Webull Savings and access to UK Stocks and ETFs, our platform is not identical to other Webull entities' and some functionality may differ.

We have taken on your requests for hot key settings that allow for using trade value as well as or instead of share quantity.

A ticker may be restricted from trading for many reasons, and unfortunately we currently do not provide clients with an exhaustive up to date list of all unrestricted symbols. If a symbol is restricted you can ask us to provide more information on the restriction and we will investigate this for you.

We continuously work to improve our platform and integrate new products for our clients, and we appreciate your valuable feedback.

If you have any other functions you would like us to support, or other feedback to provide, or general trading queries, please contact us via e-mail at clientservices@webull-uk.com or call us on (+44) 2039051005 Landline / (+44) 8081751952 Toll-free between 8am-7pm on UK business days

Resposta da Webull UK

24/07/2026

Hi Stef, we're sorry to hear you have had difficulty using our website and getting a resolution from our support team.

Please can you call us between 8am-7pm on a UK business day via (+44) 2039051005 Landline / (+44) 8081751952 Toll-free. We will be more than happy to address any issues you're having.

Resposta da Webull UK

24/07/2026

Hi Catalin, thank you for your feedback.

We are continuously improving our offering and are looking into offering new functions such as Proxy Voting in the future.

Currently we only support transfer out of cash from Stocks & Shares ISAs and we do not support transfer out of stock positions.

If you have any other functions you would like us to support, or other feedback to provide, please contact us via e-mail at clientservices@webull-uk.com or call us on (+44) 2039051005 Landline / (+44) 8081751952 Toll-free between 8am-7pm on UK business days

Resposta da Webull UK

24/07/2026

Hi Imran, we are sorry if you have had a negative experience on our platform.

Please note that as per our best execution policy, which is available from our website:
In assessing how to execute your order we will consider the following execution factors:
a. price;
b. costs;
c. speed of execution;
d. likelihood of execution and settlement;
e. size and nature of the order; and,
f. any other consideration relevant to the execution of the order.

Please do contact us via e-mail at clientservices@webull-uk.com or call us on (+44) 2039051005 Landline / (+44) 8081751952 Toll-free between 8am-7pm on UK business days and we will be more than happy to look into the specific orders in question.