Wickes - Aylesbury Opiniões 

188
•
TrustScore: 4.5 em 5

4,6

Cambridge Close, Unit 12, Aylesbury Shopping Park, Aylesbury Hertfordshire, HP20 1DG, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Aylesbury store: Purchased radiator valves, Drayton trv 4, turns out they were incompatible with my system. Returns were very efficient. Neve helped to select replacement by going above and beyond by... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I visited Wickes Aylesbury today to pick some tiles for our bathroom. Kim was so friendly, attentive and helpful from the beginning. Kim helped me figure out how many packs I needed and ensure I had e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was amazing experience having our kitchen designed by Martin in Wicks Aylesbury. We are first time buyers and Martin helped us all the way and asked us things we never even thought of! He was amazing,... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Warranty does not exist for their kitchens.We have had problems with door fronts and drawer fronts from day one of installation and now, under Wickes so called warranty, they are refusing to repla... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. também em
  3. Empresa de energia solar
  4. Loja de acessórios para casas de banho
  5. Loja de utensílios de cozinha

Sobre Wickes - Aylesbury

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • Cambridge Close, Unit 12, Aylesbury Shopping Park, Aylesbury, Hertfordshire, HP20 1DG, Reino Unido

  • +441296399599

4,6

Excelente

TrustScore: 4.5 em 5

188 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(188)

14 656 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Bathroom design home visit with Martin

We had a bathroom design home visit from Martin and followed that up with an instore visit to see what he had designed for us, I found him to be professional and courteous with a great knowledge of design and fitting. Martin didn't push me to order the most expensive items, he selected items he thought I would like and he was spot on! Martin is well experienced, friendly and has a great knowledge of the products and processes. He is honest with the prices to expect and helpful throughout.
We have had a great experience so far, just waiting for the fitting process to begin.

13 de janeiro de 2026
Opinião espontânea
logótipo da Wickes - Aylesbury

Resposta da Wickes - Aylesbury

Hi JM, thanks for taking the time to share your feedback. It is great to hear that you had a great experience with Martin! Thanks again for your kind feedback, we hope you love your new bathroom. -SM

Classificada 5 em 5 estrelas

After feeling quite overwhelmed with…

After feeling quite overwhelmed with Kitchen choices, I made an appointment with Katrina in the design team. From then onwards, my experience was great! Katrina was so helpful, approachable and made no request seem too much hassle. Her advice and experience really helped me with my choices and I'm very happy with the results.

22 de novembro de 2025
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Resposta da Wickes - Aylesbury

Hi Mr Sillitoe, Thank you for taking the time to share your feedback. It is great to hear that Katrina was so helpful and was able to help you design your dream kitchen! -SM

Classificada 5 em 5 estrelas

10/10!

The designer, Machaela, was extremely helpful and patient in helping me select a new bathroom. Very competent and knowledgeable about the products.

11 de janeiro de 2026
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Resposta da Wickes - Aylesbury

Hi Ingrid.

We appreciate you sharing your feedback. We're happy to hear that you had a positive experience and that Michaela was helpful and knowledgeable.- PP

Classificada 5 em 5 estrelas

Excellent customer service

Chloe was absolutely a star helping me with our community project- She was very helpful and supportive Thank you for great customer service!

11 de janeiro de 2026
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Resposta da Wickes - Aylesbury

Hi, Karin. Thank you for taking the time to share your review with us. We are really pleased to see that Chloe was great with helping you with your community project. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Well done Wickes!

After going to a couple of other places to get our kitchen designed, we found ourselves at Wickes.. so glad we did!
From the very first moment we met Chloe, we knew we were in good hands.
Chloe was professional at every stage of the design and installation. Every question we had, she was able to answer and put our minds at rest. We were incredibly happy with the quality of the kitchen and the hassle free installation.
We wouldn’t hesitate to recommend Wickes to friends and family.
So thank you Wickes and thank you Chloe.

2 de dezembro de 2025
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Resposta da Wickes - Aylesbury

Hi, Angie. Thank you for taking the time to share your review with us. We are delighted to see that your design consultant Chloe was professional throughout and answered any questions you had. Furthermore, we are really glad to see that you're incredibly happy with your new kitchen and installation. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Great customer service received from…

Great customer service received from Dave on the help desk. Took me to required products and gave good advice. Searched warehouse for batch related product and brought them out for me to purchase. Staff have been knowledgeable and friendly on all visits......

5 de janeiro de 2026
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Resposta da Wickes - Aylesbury

Hi J M, We appreciate you taking the time to share your feedback. We're happy to hear that you received great customer service and helpful advice during your visit to our store. -LG

Classificada 5 em 5 estrelas

Great,service,from Cloe

Great,service,from Chloe,and wicks,Chloe came to my rental house and designed a replacement kitchen which fitted well with the work already completed,competitive on price.A job well done,thanks to Chloe&wicks.

14 de novembro de 2025
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Resposta da Wickes - Aylesbury

Hi Liberato De Cesare, we appreciate you sharing your experience. We're happy to hear that you received great service and that the kitchen design met your needs at a competitive price. -LG

Classificada 5 em 5 estrelas

Very professional

We had a really good appointment with Martin and look forward to seeing the design he has worked out for us. He is a very friendly, professional man who put us at ease immediately. We explained what we needed and what we could afford and feel confident that he took all that into consideration.

15 de dezembro de 2025
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Resposta da Wickes - Aylesbury

Hi Lena, we're happy to hear that you had a positive experience and felt comfortable during your appointment. We appreciate your feedback and are glad we could meet your needs and budget considerations. -LG

Classificada 5 em 5 estrelas

Bedroom paint

Over the weekend I came to Wickes in Aylesbury town centre for a few items required to decorate my bedroom. Not really knowing 100% what I needed, I approached a lovely young lady by the name of Jody, not only was she exceptionally friendly and approachable but really knowledgeable and assisted me in finding the correct paint products that I needed to start the job when I got home. Thanks for all your help Jody, I really appreciate it.

6 de dezembro de 2025
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Resposta da Wickes - Aylesbury

Hi Alison, Thanks for taking the time to leave your review. We are happy to hear that Jody from the Aylesbury store was able to help you find the correct paint that you needed for your project while being friendly and knowledgable. Thanks again for the kind feedback. -JL

Classificada 5 em 5 estrelas

Excellent service by Wickes

Excellent service by Wickes. Went in with ideas for a new kitchen. Katrina was so helpful. Helped design the layout. Showed examples of ovens, worktops, sinks, taps etc. Easy to order. And she called, as promised, the next day to confirm delivery dates, with confirmation of times to follow. Brilliant service by all staff involved. Highly recommend.

22 de outubro de 2025
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Resposta da Wickes - Aylesbury

Hi, Jason. Thank you for taking the time to share your review with us. We are really happy to see that, Katrina, was really helpful with your kitchen design, providing great ideas and following up to confirm delivery dates. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Bathroom Design and Refit

I had my kitchen designed and fitted through Wickes approximately 5 years ago and had a great experience. So it was a no-brainer to try them again when I couldn't stand my bathroom any longer. My designer was Chloe Folds at the Aylesbury store. She listened to my requirements and understood them completely. I am quite particular and my bathroom is very small and a little bit awkward. I loved her design and she made the whole process easy. She was always on the end of an email if I needed help and has continually gone above and beyond. The builders contracted in were amazing, 10/10 and my new bathroom is scrumptious. I am delighted and wouldn't hesitate to recommend completely. Go to Chloe, she is phenomenal.

24 de novembro de 2025
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Resposta da Wickes - Aylesbury

Hi Jayne, Thanks for taking the time to leave your review. We are happy to hear that Chloe from the Aylesbury store designed a bathroom that you love and that she made the whole process easier for you. Thanks again for the kind feedback. -JL

Classificada 5 em 5 estrelas

The customer service provided by Neve was exceptional

The customer service provided by Neve was above and beyond. I purchased several bags of top soil and, as my shoulder was injured, I needed help getting them on to the trolley and into my car. She didn't hesitate to offer her assistance and was kind and friendly throughout the process. She is a lovely member of staff.

5 de outubro de 2025
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Resposta da Wickes - Aylesbury

We're happy to hear that you had such a positive experience. We appreciate you mentioning the assistance you received with your purchase and are glad that Neve was able to help you. Thank you for your feedback. -AK

Classificada 1 em 5 estrelas

Wickes Bathroom Installation, Comes With a Warning!!

Choosing Wickes comes with a warning - should you have any issues, following new Bathroom Installation, do not expect Wickes to fix/address/ respond/resolve, in a timely manner! We had Wickes full Bathroom Installation in April 2025, nothing but problems since, still waiting for Action from Wickes!! Wickes will respond saying a line of communication is open, which is correct, but keep going round in circles! Some of our queries have been sat with Wickes, to address/resolve/ investigate/action since April 2025! Since 6 September 2025, 10+ weeks and counting, we are unable to Shower in our new Bathroom (is our only Bathroom), awaiting action from Wickes, on this issue and others, some of which, have been sat with Wickes, since April 2025, following Installation!
ONLY GO WITH WICKES, IF YOU DO NOT MIND WAITING!!

17 de abril de 2025
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Resposta da Wickes - Aylesbury

Hi Chris, Thanks for taking your time to leave your review. We are sorry to hear about the issues you are having with your bathroom installation this is not the kind of service that Wickes aims to achieve. Thanks again for your feedback.
-JL

Classificada 5 em 5 estrelas

Chloe the designer took into account…

Chloe the designer took into account everything my Mother wanted for her bathroom and was very positive and nice to work with, the deliveries and the work were organised very well and Voytek the plumber/builder was fantastic completing a quite difficult job in a small space. Well done Wickes.

22 de outubro de 2025
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Resposta da Wickes - Aylesbury

Hi Alison, Thanks for taking the time to leave your review. I am happy to hear that your mother is happy with the work that Chloe had designed for the bathroom and that Voytek was fantastic at completing a difficult job. Thanks again for taking the time to leave your review. - JL

Classificada 5 em 5 estrelas

Quality finished product with attention to the finer details - highly recommend John!!

John was dedicated to ensuring that our kitchen was exactly how we imagined it to be….and more. He went above and beyond, even working the weekends to ensure he stuck to the time schedule. He scheduled his team of tradesmen perfectly and communication throughout the process was exemplary. I would highly recommend him to anyone for their kitchen installation. I can’t imagine there is anyone better than John in the industry.

13 de novembro de 2025
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Resposta da Wickes - Aylesbury

Hi Charlotte, we're happy to hear that you had such a positive experience. It's great to know that the dedication to your kitchen's design and installation exceeded your expectations. We appreciate your recommendation! -LG

Classificada 5 em 5 estrelas

I had a wonderful experience when I…

I had a wonderful experience when I last went to Wickes. I was looking around and needed some help and a lovely lady Millie came and helped me. I felt very comfortable and I found what I was looking for. Again Millie was extremely helpful and her customer service was excellent

6 de novembro de 2025
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Resposta da Wickes - Aylesbury

Hi Naomi, we appreciate you sharing your experience. We're happy to hear that you had a wonderful visit and that a member of our team was so helpful in finding what you were looking for. -LG

Classificada 4 em 5 estrelas

Excellent design consultant

Our design consultant, Macheala, was very good. She listened to our requirements and then helped us to choose beautiful bathware items that allowed to realise our vision.

27 de setembro de 2025
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Resposta da Wickes - Aylesbury

Hey David, thank you for your positive feedback, and I'm glad you enjoyed the service from Macheala in our Aylesbury store throughout your design experience, enjoy your new space! - Dylan

Classificada 5 em 5 estrelas

Had a delightful experience at Wickes…

Had a delightful experience at Wickes Aylesbury, where they had the items I needed to decorate my tea room. Such lovely vibrant shades of paint I must say!
I want to thank Simon for his help, he was thoughtful, kind, and dare I say it, a bit of a studmuffin. I would gladly take out my false teeth for him ;)

1 de novembro de 2025
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Resposta da Wickes - Aylesbury

Hi Dorothy, we appreciate you sharing your experience at our Aylesbury store. We are so glad you found the perfect paint for your tearoom and that our team member was helpful. -LG

Classificada 5 em 5 estrelas

Exceptional service

Chris is a fantastic sales assistant who helped me with everything I needed. He answered all my questions positively and then went the extra mile, saying he would happily help me bring my trolley to my car and help load it for me.

2 de novembro de 2025
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Resposta da Wickes - Aylesbury

Hi Kelly.

We're happy to hear that you had such a positive experience. It's great to know that our sales assistant was helpful and went above and beyond to assist you. Thank you for your feedback!
- PP

Classificada 5 em 5 estrelas

Wickes Kitchen Design, Aylesbury

Chloe Folds, our Kitcheb Consultant based in Aylesbury, designed and ordered our Wickes kitchen. She is superb, understands the products inside out and how everything works together: Endless useful advice.. (my husband did the fitting himself) A few parts were broken or missing and Chloe personally sorted out the problem. A problem that could have caused us grief was handled personally by her and saved us reacting to the company. Chloe deserves high recognition for the effort and care she places with her customers. We are pleased with the end results

30 de outubro de 2025
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Resposta da Wickes - Aylesbury

We appreciate you taking the time to share your experience. We're happy to hear that Chloe Folds was helpful and knowledgeable, and quickly resolved any issues. Thank you for your positive feedback! -AK

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