Wickes - Burgess Hill Opiniões 

70
•
TrustScore: 4.5 em 5

4,6

256-269 London Road, Burgess Hill Surrey, RH15 9QU, GB

•

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

These days we have choices - do we shop online or support our local retailers. Yesterday I decided to shop online when I am able. Instead of improving customer service Wickes has decided not to offer... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience with Wickes bathroom design and installation. Michelle was fantastic giving us ideas with what we could do with our bathroom remodel and really took her time to go through the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Popped into store today to pick up some flooring that was on clearance, Shirl was beyond helpful calling another store and having them put aside the 5 packs that I needed to finish my project. Shi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Shirl was very helpful when I suddenly realised I had left my wallet at home as I went to the checkout, just as I was about to leave and put the things I wanted back, she reminded me that if I had th... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. também em
  3. Empresa de energia solar
  4. Loja de acessórios para casas de banho
  5. Loja de utensílios de cozinha

Sobre Wickes - Burgess Hill

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • 256-269 London Road, Burgess Hill, Surrey, RH15 9QU, Reino Unido

  • +441444235649

4,6

Excelente

TrustScore: 4.5 em 5

70 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(70)

14 656 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Michelle went above and beyond for our kitchen!

Michelle at Wickes Burgess Hill went above and beyond during the planning of our new kitchen. Every question was answered, all of our options were clearly explained and the kitchen she designed for us was beautiful and ticked every box. In my family alone, we have had Michelle design three of our kitchens and I wouldn't hesitate to recommend her to everyone I know.

18 de março de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hey Ceira, thanks for your five-star review, and I'm glad that Michelle in our Burgess Hill store was amazing throughout your kitchen design, it makes us proud you would recommend us, enjoy your new space! - Dylan

Classificada 5 em 5 estrelas

Excellent Kitchen design service.

Excellent Kitchen design service.
George Dickson from the Burgess Hill branch was extremely helpful and knowledgeable and created a lovely design.

9 de março de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hi Dawn, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with George in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Kitchen installation

From first viewing of Kitchens in showroom, through to completion of installation, received first class customer service from Ashley. Good product knowledge and design skills and very easy to liaise with. All aspects of design and installation under his remit went very smoothly.

1 de março de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Thank you for your kind words! We're thrilled to hear about your positive experience and how pleased you are with the service you received. We appreciate your feedback and hope you enjoy your new kitchen. - SW

Classificada 5 em 5 estrelas

BURGESS HILL BRANCH

Theo at Burgess Hill branch very helpful and polite. Nothing too much trouble

4 de março de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hey Deborah, thanks for five-star review, and I'm glad that Theo in our Burgess Hill store was super helpful throughout your visit! - Dylan

Classificada 5 em 5 estrelas

Staff Friendly and knowledgeable and…

Staff Friendly and knowledgeable and always approachable. Highly recommend.

26 de fevereiro de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hi Kerry, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Classificada 5 em 5 estrelas

Always happy to help

As a company we use a few different Wickes, but Giselle at Burgess Hill is hands down the best. Always helpful and happy to help.

24 de fevereiro de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Classificada 5 em 5 estrelas

Theo helped me achieve what I wanted…

Theo helped me achieve what I wanted to. He was very knowledgeable. Great customer service. Thank you

24 de fevereiro de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hi Laura, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Theo in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Very helpful

Chris was great - helped me to find and select the items that I needed and then even carried them to the check out and then to the car. Lovely guy, couldn't have asked for more 😊

12 de fevereiro de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hi Deborah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Chris in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Pleasure to work with!

George Dickson helped us design a kitchen and has been an absolute pleasure! At every stage he has been clear and accommodating, explaining everything and handling questions. Could not have asked for better service - wish we had come to Wickes sooner!

16 de fevereiro de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hey Johanna, thank you for your five-star review, and I'm delighted that George was amazing throughout your design, it makes us proud you to hear you're happy and enjoy your new space! - Dylan

Classificada 5 em 5 estrelas

Great Advice!

Had just been to another shop who weren't interested at all. Came to Wickes was trying to find a solution to my toilet seat bolt, spoke to Theo who understood what I was trying to do straight away. Wickes didn't sell what I was after but he showed me what I was looking for and directed me to a couple of places to get it. Was very helpful in finding my solution!

14 de fevereiro de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hello Kris, thank you for your five-star review, and I'm glad you enjoyed the service in our Burgess Hill store from Theo! - Dylan

Classificada 5 em 5 estrelas

Excellent customer service from Chris…

Excellent customer service from Chris at the Burgess Hill store. Very helpful and knowledgeable, thanks Chris!

4 de fevereiro de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hey Ben, thanks for your five-star feedback, and I'm glad that Chris was able to help you out in our Burgess Hill store! - Dylan

Classificada 5 em 5 estrelas

Our dream kicthen

Can't thank the team at wickes enough, we went to a few shops before Wickes and felt pushed and pressured and found the prices so expensive. We booked into Wickes for a consultation, Michelle our design was fantastic, we gave her our budget and she was honest with us the whole time what she thought it would cost. We were very impressed with how we could build our dream kitchen with a smaller budget.
We also managed to get our kitchen fitted very quickly. The fitter we had was incredible, the updates he would give us and the communication was great, we were away for most of the fitting and he communicated constantly and also sorted out a few minor problems which did arise. The kitchen is incredible, we cannot be more pleased with it.

9 de dezembro de 2024
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hello Vivaldi, thank you for your five-star review, and I'm glad you enjoyed the service from Michelle and the installation team. It makes us proud you couldn't be more pleased with the kitchen, enjoy your new space! - Dylan

Classificada 5 em 5 estrelas

Excellent customer service from 2 shop…

Excellent customer service from 2 shop assistants Dan & Rob. I needed loft boards and obviously quite heavy. Was shown where they were, then they offered to get me a trolley. And helped me out to my car with the heavy good. Very impressed with overall attitude and sincere customer service I received and so polite. These were both young lads and there are not many places with great customer service from younger people. I was very impressed and would highly recommend.

24 de janeiro de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hi Danielle, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dan and Rob in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Giselle at Burgess hill is amazing

Giselle at Burgess hill is amazing, what a superstar! Very helpful and perfect customer service with a smile.
Brilliant product knowledge and super efficient every time I've been to this branch, thank-you so much for all your help!

18 de janeiro de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hey Ricky, thanks for your wonderful feedback, and I'm glad that you enjoyed the service from Giselle in our Burgess Hill store! - Dylan

Classificada 5 em 5 estrelas

Once again another great visit to…

Once again another great visit to Wickes Burgess Hill ,
Walk-in and was welcomed by Amy , had to ask for assistant in locating an item I could fined ..Theo showed me to item and spoke about alternative items that would help me with my project …

Overall great visit

18 de janeiro de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hey Stephen, thank you for your amazing feedback, and I'm glad you enjoyed the service in our Burgess Hill, and that Amy and Theo were super helpful! - Dylan

Classificada 5 em 5 estrelas

On Sunday 12.01.2025 I visited Wickes…

On Sunday 12.01.2025 I visited Wickes in Burgess Hill West Sussex
I was helped by one of the Store Assistants- Chris who was proficient in his knowledge, respectful and was able to sort out what I was looking for
It made such a change to receive such good service and would highly recommend this Branch

12 de janeiro de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Chris in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Theo and Amy have been amazing…

Theo and Amy have been amazing supporting our HomeCare company for the past few years. They always donate items for us so we are able to hold a raffle at our customer Christmas party and all of the customers loved their prizes :) Thank you so so much for your support

10 de janeiro de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hi Samantha, thanks for taking the time to share this feedback, we are pleased to hear that Theo and Amy have been an amazing support, we appreciate you taking the time to let us know. RD

Classificada 5 em 5 estrelas

Our happy Wickes experience

We went to Wickes, Burgess Hill to choose bathroom items on Weds 8th Jan 2025. We needed to complete a deal on 6 different items to the amount of roughly £300 but to return later to collect them as we had no means of transport until later. We also purchased a couple of loo roll holders which were in packs ready for self construction.
Chad & Ollie sorted the bill and put our items aside ready for us to collect today or tomorrow.
On reaching home I opened the flat packs and found that there were pieces missing from the kits.
On returning to Wickes today to collect our order & return the 2 items with missing bits, Chad immediately saw us & went to load a trolley with our items ready to load the car. We are very grateful for his help and attention - all the time with a smile!
Meanwhile, the lady on the till whose name we do not know, was brilliant at sorting the problem of the kits with missing pieces! She sorted a credit for us which created a 'request' for these to be restocked the end result of which should be that the store will have more in stock by next week.

All sorted - almost !
Our grateful thanks

8 de janeiro de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hi Angela, thanks for taking the time to share this feedback, we are pleased to hear that Chad and Ollie where able to get things put aside ready for collection and had it ready to go when you came back, we appreciate you taking the time to let us know. RD

Classificada 5 em 5 estrelas

Friendly and knowledgeable staff with great quality products

I went into the store today to look at bathrooms. I spoke to Aimee, Theo and Michelle and they were all friendly, helpful and knowledgeable. The store was clean and tidy with clear product and price labels.

4 de janeiro de 2025
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hi, Georgina. Thank you for taking the time to share your review with us. I'm really pleased to see that, Aimee, Theo and Michelle were all friendly, helpful and knowledgeable during your visit. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

I would like to thank all of your staff…

I would like to thank all of your staff especially the management team of Theo and Aimee. My partner and I have recently bought a property nearby and with the help of the mentioned above we were helped enormously with their knowledge of the items available which we required. They happily spent time helping us purchase the correct materials and other items available in your large stock of items on sale. We actually went to B&Q first and were left confused and unappropriated so to have the special treatment we received from your staff was absolutely amazing. I feel I needed to share this with you to ensure that your staff get the recognition they truly deserve. Many thanks David and Karen Stevens your new customers for life

13 de dezembro de 2024
Opinião espontânea
logótipo da Wickes - Burgess Hill

Resposta da Wickes - Burgess Hill

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

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