Approached a employee at the car park from a distant. As he was going back into the store. He stopped and listened and didn't hesitate in assisting me with my query before I even entered the stor... Ver mais
A empresa respondeu
Wellington Road, Burton Upon Trent Derbyshire, DE14 2AP, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Approached a employee at the car park from a distant. As he was going back into the store. He stopped and listened and didn't hesitate in assisting me with my query before I even entered the stor... Ver mais
A empresa respondeu
Lewis planned new bathroom well, listened to our ideas and incorporated them into his design. Showed good knowledge of products. Bathroom fitter, kept us informed throughout, happy to discuss with u... Ver mais
A empresa respondeu
We went into the Burton store to have a look at their range of kitchens. The Design Consultant Susan was amazing. She came out to our house, listened to our requirements and budgets and delivered an a... Ver mais
A empresa respondeu
We were so lucky to be looked after by Bev at Burton and then Simon James to install our Bathroom. Nathan the fitter went the extra mile to get the job done and was so respectful of us and our prop... Ver mais
A empresa respondeu
Escrito pela empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Wellington Road, Burton Upon Trent, Derbyshire, DE14 2AP, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I recently visited my local wickes store in Burton upon Trent to purchase a new kitchen I had a appointment with a planning consultant Bev Goosey who was fantastic made myself and my wife very comfortable through the whole process listened to our needs and helped us to plan the perfect kitchen all in all she made it a very enjoyable experience and now looking forward to our kitchen thanks so much to Bev

Resposta da Wickes - Burton
Having order a new Kitchen from Wickes,Burton Upon Trent. in June 2024 the following fiasco has occurred and still is on going.The Kitchen is still unfinished.
The kitchen arrived on time but with order errors which although I did check off the order the errors didn't become apparent till the fitter arrived.
Errors. 1 large panel missing.
Solution (This was supplied from another kitchen)
2 very large back panels which has nothing to do with
our Kitchen. ( These are still awaiting collection and due to there size and weight are really in the way)
1 cupboard end panel missing. Solution( This was supplied from another kitchen)
2 over ordered plinths due to design error. ( We are still waiting for a refund)
5 rolls not required edging tape.( We are still waiting for a refund)
At the moment we are still awaiting the supply of white permits to finish the Kitchen.
Although the designer has tried to sort out the problem he has told us that the departments involved do-not answer his emails or telephone calls.
Comment.
The design details were very poor and it was difficult for us and the fitter to work out what units were supposed to go where. The design drawings should have shown at least the part number to make it easier to see what goes where.
All in all this has been a very bad experience.

Resposta da Wickes - Burton
Professional care from start to finish. Nothing was too much trouble for the designer, Susan Bower-Khan. She answered all my questions and offered helpful suggestions when asked. The deliveries came on time. Greg, the installer, was very helpful, finding solutions to problems that occurred. Friendly and professional he started work at 7.30 am and I’m delighted with my new bathroom. After a very bad experience with previous contractors I found Wickes and their staff a breath of fresh air. Well done team and thank you for all your help!

Resposta da Wickes - Burton
The kitchen looks first class. Dass the design consultant was fantastic, not just in the planning but also the aftercare support

Resposta da Wickes - Burton
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.