Wickes - Epsom Opiniões 

184
•
TrustScore: 4.5 em 5

4,6

Kiln Lane, Peel Centre, Epsom Surrey, KT17 1EQ, GB

•

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Why blast me with loud music when all I want to buy is some hardware. Think they must be trying to promote on line shopping. Loud noise is used as a form of torture or to confuse so can’t think why... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had Nadir as our designer and I could not recommend enough! He is very polite and he is quick to tell us which ideas are feasible vs wouldn't work, which has saved us from a lot of headache in the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

10/10 customer service. Zacki served me he was very helpful and knew where everything was without hesitation. Top staff in there. I would highly recommend

A empresa respondeu

Classificada 5 em 5 estrelas

Very good customer service from Zaki was very helpful pointed us to the right product and made the purchase process smoother than usual and the rest of the team didn’t mind going out of there way to... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. também em
  3. Empresa de energia solar
  4. Loja de acessórios para casas de banho
  5. Loja de utensílios de cozinha

Sobre Wickes - Epsom

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • Kiln Lane, Peel Centre, Epsom, Surrey, KT17 1EQ, Reino Unido

  • +441372748890

4,6

Excelente

TrustScore: 4.5 em 5

184 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(184)

14 656 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Kitchen planning visit- very…

Kitchen planning visit- very professional and informed.

22 de novembro de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

Hi, Paul. Thank you for taking the time to share your review with us. We're delighted to see you found your kitchen planning visit to be very professional. Thank you again for your feedback. - Scott H

Classificada 5 em 5 estrelas

Nadir and the Kitchen Team are 5+ stars…

Nadir and the Bespoke kitchen Team at Epsom.were absolutely fantastic overseeing and helping us design a stunning new Carbon Grey kitchen after a major flood, they made sure we had great fitters and the quality of the product is superb, our previous kitchen was Wickes in 2007 and the 2025 range is gorgeous. The project was turnkey from initial strip out, new floor, beautiful Alusplash, feature lighting and quartz worktops and final handover, absolutely recommend them 100%.

19 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

Hi Mark.

We appreciate you sharing your experience with the Bespoke kitchen Team. We're happy to hear that they were fantastic in helping you design your new kitchen after the flood. It's great to know you are pleased with the quality and overall finish. - PP

Classificada 5 em 5 estrelas

Nadir Yousfi at Wickes Epsom

Nadir Yousfi at Wickes Epsom is very knowledgeable and efficient who has listened to our needs patiently and has advised with professionalism. We are so happy with Nadir’s design consultation and will certainly recommend him to anyone with a desire of making their dream kitchens to be a reality. Thank you Nadir!

3 de novembro de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

Hi Seventh Bridge, We appreciate you taking the time to share your experience. We're happy to hear that you found Nadir Yousfi helpful and that your needs were listened to. Thank you for recommending our services! -LC

Classificada 5 em 5 estrelas

Highly recommend kitchen planning service

Experience with Wickes has been excellent.
Nadir ( Based Epsom) did a home visit to discuss various plans, very informative and helpful.
Following this visited store to go through plans, these were clear and easy to comprehend. Nadir always very courteous and flexible. I changed plans a couple of time!!
Highly recommend Wickes planning service and Nadir.
Looking forward to my new kitchen.

20 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

Hi Nicola Vaughan, We appreciate you sharing your experience with us. We're happy to hear that our planning service and Nadir were informative and helpful, and that the plans were clear. We're glad Nadir was courteous and flexible when you changed your plans. -LC

Classificada 5 em 5 estrelas

Kitchen and bathroom survey

Matthew Bowden was on time and was very professional and friendly.
We did not feel rushed into making decisions.
He explained everything in layman's terms which was really helpful.

30 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

We're happy to hear that you had a positive experience with Matthew Bowden! It's great to know that you appreciated the clear explanations and felt comfortable with the pace. Thank you for your feedback. -AK

Classificada 5 em 5 estrelas

Very happy with our bathroom planning

Very happy with our bathroom planning, we used Nadir from the Epsom branch to design our main bathroom and out en-suite. He was very knowledgeable not only on the many products that were available, but also on the aesthetics on what would work best for us. He kept in touch with us from the day of our design appointment through to the works completion.
Will definitely be using Wickes again.

11 de agosto de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

Hi David, we appreciate you sharing your experience. We're happy to hear that our team member was knowledgeable and helpful in designing your bathrooms and that they remained in contact throughout the project. We look forward to assisting you again in the future. -LG

Classificada 5 em 5 estrelas

Nadir

Nadir was very helpful

28 de agosto de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

We are so happy to hear that you found Nadir to be helpful during your visit; we appreciate the feedback. -AK

Classificada 5 em 5 estrelas

Great staff, namely Scarlett and Tommy

The staff, especially Scarlett and Tommy at Epsom. Always helpful, friendly and customer focussed. A pleasure to deal with and great ambassadors for Wickes.

19 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

We're happy to hear that Scarlett and Tommy at Epsom were so helpful and friendly. It's great to know that they are customer focused. We appreciate your feedback! -AK

Classificada 5 em 5 estrelas

Professional Service with a smile

I attended the Epsom store, not being that used to the systems used was fortunate to be served by Scarlett, Greeted with a smile in a pressurised environment is a feat in itself, this was followed by competent and capable service, with and excellent understanding of the stores system and systems. Professional ability with a smile is rare. Thank you.

14 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

We're happy to hear that you had a positive experience in our store. It's great to know that Scarlett's helpfulness and competence made your visit pleasant. We appreciate you taking the time to share your feedback. -AK

Classificada 5 em 5 estrelas

Had an appointment with Mr.Nadir at…

Had an appointment with Mr.Nadir at Wickes Epsom. It was a wonderful experience with him for designing my shower room. He was pleasant and was very helpful in giving proactive ideas of how I can do my shower room. Hopefully, material from Wickes will be as nice

11 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

Hi Sam,

Thank you for taking the time to share your experience. We're happy to hear that you found the shower room design experience wonderful and that Mr Nadir was helpful in providing proactive ideas.

-Ellysse

Classificada 5 em 5 estrelas

Exquisite service from Nadir Yousif

Exquisite service from Nadir Yousif. From start to finish, knowledgeable contemporary designing ideas in line with our taste. A******* rating, no pushy selling. Just doing a great job for Wickes.
Rebecca

25 de agosto de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

Hi, thank you for taking the time to leave a review. I'm really pleased to hear that Nadir provided a great service to you and offered designs that were in line with your taste. We appreciate your comments. -LG

Classificada 3 em 5 estrelas

Non of the staff are trained in any particular trade so can not advise

Not one of the guys working there could help me. They literally take stuff from the stores and refill the shelves.
My brother in law whilst helping me accidentally cut throw the waste pipe for my washing machine. So I undid it at a join/bend and took it with me to replace it.
You used to be able to get expert help at these stores. I've paved paths, laid patios and built small retaining walls with the help from Wicks in the past. I just got told repeatedly that they weren't trained to give advice on plumbing or anything.
In the end the cashier girl helped. Googled and opened packets and measured. I bought one didn't fit well but I managed 😄

8 de junho de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

We appreciate your feedback and apologize for not providing the expert assistance you expected. We're glad a team member was able to assist. We'll address training concerns to improve our service. Thank you for your understanding. -AK

Classificada 5 em 5 estrelas

Nadir Yousfi's helpfulness and expertise

Having had my bathroom designed by Nadir Yousfi, I had no hesitation in contacting him again to ask him to design my new kitchen. On the previous occasion I'd been impressed by his expertise, helpfulness and enthusiasm. I especially liked his readiness to listen to my own thoughts and opinions, while sharing with me his professional knowledge.

10 de maio de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

Hi Stephen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Nadir in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Was in store today and a lovely lady…

Was in store today and a lovely lady called paisley was very helpful and understanding thank you

28 de junho de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

We're happy to hear that you had such a positive experience in our store. We appreciate you mentioning how helpful Paisley was!
-AF

Classificada 5 em 5 estrelas

Excellent service

Excellent service! The team in Epsom, especially Paisley, are always helpful. I've been shopping with them for years, and they consistently deliver great support to every customer.
Thank you.
Michael

28 de junho de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

We appreciate you taking the time to leave us this feedback. We're happy to hear that Paisley from our team in Epsom is helpful and consistently delivers great support. Thank you!
-AF

Classificada 5 em 5 estrelas

Served by Paisley this morning

Served by Paisley this morning. What a team member. Always happy, always helpful. A credit to the wickes team in Epsom

28 de junho de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding Paisley's helpfulness and positive attitude along with how Paisley is always happy! Thank you, we will be sure to pass your amazing comments on!
-AF

Classificada 5 em 5 estrelas

Paisley did a great job

Paisley did a great job. Keep up the good work

28 de junho de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

We appreciate you taking the time to share your positive experience. We are so glad to hear that you were happy with the service from Paisley while in store!
-AF

Classificada 5 em 5 estrelas

Paisley

Paisley, Is my favourite employee. She is always very cheerful and helpful. Brightens my day . Long may she remain.

24 de junho de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

We're happy to hear that Paisley consistently provides excellent service! It's wonderful to know she brightens your day, and we appreciate your feedback!
-AF

Classificada 5 em 5 estrelas

Paisley was very good.

Paisley was very good.

24 de junho de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

We're happy to hear that you had a very good experience. Thank you for your positive feedback; we appreciate it-GS

Classificada 5 em 5 estrelas

Paisley was very helpful and friendly…

Paisley was very helpful and friendly and always has a smile

24 de junho de 2025
Opinião espontânea
logótipo da Wickes - Epsom

Resposta da Wickes - Epsom

Hey Richard, thank you for your five-star review, and I'm glad you enjoyed the service from Paisley! - Dylan

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