Wickes - Farnborough Opiniões 

61
•
TrustScore: 4.5 em 5

4,6

13B Invincible Road Industrial Estate, Farnborough Surrey, GU14 7QU, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had such a lovely helpful polite delivery driver attend last week he placed my heavy flooring inside the house with respect 5 stars for Mariam/n? Wickes Farnborough

A empresa respondeu

Classificada 5 em 5 estrelas

Had to collect 173 bags of sub base, ballast, and cement (roughly 4 tonnes) after being let down by another supplier who failed to deliver bulk bags and didn’t communicate why. Timing of the job meant... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I had an absolute nightmare with the delivery. They delivered the tiles days before I had booked it and then even though I contacted customer service to agree a new date they turned up again on a date... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I visited Wickes Farnborough to buy some decking stain. I was unsure which to get but thankfully a lovely member of staff call George approached me to help. He advised on a barratine decking stain whi... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. também em
  3. Empresa de energia solar
  4. Loja de acessórios para casas de banho
  5. Loja de utensílios de cozinha

Sobre Wickes - Farnborough

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • 13B Invincible Road Industrial Estate, Farnborough, Surrey, GU14 7QU, Reino Unido

  • +441252510251

4,6

Excelente

TrustScore: 4.5 em 5

61 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(61)

14 656 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

An excellent item of good quality

The item was ordered in store and duly delivered very quickly from the manufacturers. The towel rail is of good quality.. It is just a shame that that it doesn't have the fixing screws included

14 de março de 2026
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Hi Roger.

We appreciate your feedback and are happy to hear the towel rail is of good quality and that it was delivered quickly. We regret the fixing screws are not included.- PP

Classificada 5 em 5 estrelas

Ian was so nice

Ian was so nice, friendly, patient and very attentive. He provided me with what i needed, as well as some really good advice. He was very informative

9 de fevereiro de 2026
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Hi There,

We appreciate you taking the time to share your experience. We're happy to hear that Ian was friendly, patient, and attentive and provided informative advice. -Ellysse

Classificada 5 em 5 estrelas

Exceptional service

I came into Wickes with a simple plumbing problem and met Mark who immediately came up with a solution. When I needed another part he was still in the store and solved that as well. Everyone needs a Mark in their lives. Much better service than your rude, unhelpful competitors. Well done Mark

12 de dezembro de 2025
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Hi Ronnie, Thanks for taking the time to leave your review. We are happy to hear that Mark was able to come up with a solution for you quickly and efficiently. Thanks again for the kind feedback. -JL

Classificada 5 em 5 estrelas

Harry's the man!

Dealt with Harry at the Farnborough store, top man, helped me with my queries

26 de outubro de 2025
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Hi, Dean. Thank you for taking the time to share your review with us. We are happy to see that, Harry, at our Wickes store in Farnborough was able to help you with your queries. Thank you again for your valuable feedback. - Scott H

Classificada 5 em 5 estrelas

Maintenance Day SUpport

The Farnborough store manager supported our maintenance day by donating paint and roofing felt. They also provided useful advice on how to install the roofing felt. A good experience and hopefully one we can repeat.

29 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Hi Mr Nicholas Smith, We're glad you enjoyed your experience at the Farnborough store. It's great to hear that our donation and advice were helpful for your maintenance day. We appreciate your positive feedback. -LG

Classificada 5 em 5 estrelas

I came into wickes farnborough on…

I came into wickes farnborough on Sunday, looking for a specific tool and a very helpful young lad called Harry came right over and helped me find what I needed, very helpful and lovely boy.

28 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Hi Jay, We're happy to hear that you received such great assistance from Harry in the Farnborough store. We appreciate you taking the time to share your positive experience. - LC

Classificada 5 em 5 estrelas

I wanted to take the time to write this…

I wanted to take the time to write this review as I was so impressed with the helpfulness of a member of staff in this branch . We went in quite late at about 20 mins before closing needing help with several things and a store colleague call Michael was polite and knowledgeable and helped us find what we needed even though it was near closing time . He even carried our bag of heavy sand to the car ! It’s very refreshing to see this and we will definitely shop there again .

17 de setembro de 2025
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logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

We appreciate you sharing your positive experience. We're happy to hear that Michael was so helpful and knowledgeable, assisting you even near closing time. We're glad that you were impressed with the service! -AK

Classificada 5 em 5 estrelas

Lovely lad, helped me find what I needed

I, (M, 43) went into the Wickes Farnborough store in search of a plunger and some drain cleaner to clean the remains of what was curry last night.
Sparing the gorey details, I popped into the store and was helped by a very lovely and handsome Ryan (the kind of chap you wouldn't mind your daughter seeing 😉😉)
He advised on where the products I needed were, nothing was too much trouble for him. And with his help, my porcelain throne has been restored to its former glory.
I think I may celebrate tonight.
-Rev. Ben D

30 de agosto de 2025
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Thank you for sharing your positive feedback with us, we're glad you enjoyed your experience in our Farnborough store. It's great to hear that Ryan was helpful and restored your faith in Wickes.
- PP

Classificada 5 em 5 estrelas

Thank you to Wickes Farnborough…

Thank you to Wickes Farnborough community team for supporting our school you were all so friendly and helpful , MIchelle thank you for your advice

22 de agosto de 2025
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logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Michelle in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Step ladder return

After receiving these step ladders I noticed that they were 1 step to small so I returned the item back to Farnborough wickes, This was dealt with exceptional customer service from Robyn who had to contact customer service to process the refund for me
Thankyou Robyn

21 de agosto de 2025
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Hi Paul,

We appreciate you taking the time to share your experience. We're happy to hear that the return was handled and that you received exceptional service. Thank you for your feedback.

-Ellysse

Classificada 5 em 5 estrelas

Kitchen issue

Over and above service from Fay Wilton at Farnborough store.

16 de julho de 2025
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

We appreciate you taking the time to share your positive experience. We're thrilled to hear that Fay Wilton provided excellent service!

Classificada 5 em 5 estrelas

Great service at Wickes, Farnborough

Blown away by the wonderful cashier at Farnborough Wickes on Saturday 21st June, after quite a stressful experience at B&Q! She was so helpful with our purchase of Keter Storage units and it felt a total customer focused approach, with nothing too much trouble. We not only found we had a great customer service experience, but that the products we brought had been stored correctly, opposed to seeing the same products at B&Q, that were all split opened and sun damaged, yet they were priced higher! Plenty of parking and trollies too, which is always a bonus!!!! I will definitely be taking my custom to Wickes in the future.

21 de junho de 2025
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Hello Tracy, thank you for your wonderful feedback, and I'm glad that you enjoyed your time in our Farnborough store! - Dylan

Classificada 5 em 5 estrelas

Michele was fantastic with her product…

Michele was fantastic with her product knowledge - such a professional! Great job!

22 de maio de 2025
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

We appreciate your positive feedback and are so glad you were impressed with the professional service you received from Michele!-GS

Classificada 5 em 5 estrelas

Great service at the Farnborough store

Great service at the Farnborough store
From Robyn and one other person
When exchanging an item purchased in error from the Bracknell branch
The Farnborough branch is tidy clean and well organised .
The Bracknell branch needs tidying up and more tills open on a Sunday morning.

17 de maio de 2025
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

We're glad you enjoyed your experience at our Farnborough store. We appreciate your feedback regarding the Bracknell branch, and we'll address your concerns. Thank you. TW

Classificada 5 em 5 estrelas

Bought 5L wood preserver online on a…

Bought 5L wood preserver online on a click and collect. They called me to say can was covered in paint and dented but it was still sealed. Asked me if I still
Wanted it and I said I did. When I got to the Farnborough store, they went to fetch it and said to me as the can was covered in paint and dented they would discount it for me. They discounted it by 30% completely voluntary which I think is great customer service

18 de maio de 2025
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

We appreciate you taking the time to share your experience. We understand your initial concern about the condition of the wood preserver. It's great to hear that the team at the Farnborough store went above and beyond to address your concerns and ensure you were satisfied with your purchase. We value your feedback and will share it with the team. TW

Classificada 5 em 5 estrelas

Help was given

I bought a washing line cover and some peat. The cover was good value for money. The customer rep. helped me carry the peat to my car, very kindly.

22 de janeiro de 2025
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Hi Elaine, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Classificada 5 em 5 estrelas

Wonderful service as usual great prices…

Wonderful service as usual great prices and Michelle Is an asset to you
Regards Duane

8 de março de 2025
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Hi Duane, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Michelle in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Easy website to use and great customer help from Wickes Farnborough

Placed Order evening before - text next morning - goods ready to collect. Great website - well priced goods, and thank you, Michelle, for your help first thing in the morning.

Easy and straight forward.

28 de novembro de 2024
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Hi Bill, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Classificada 5 em 5 estrelas

Great staff members

I signed up to the trade account yesterday and was helped through this by Tom, who also loaded heavy materials into my van with no fuss. I have also dealt with Jack over the phone, he was so helpful and very clear and concise. I would recommend this store and these staff. A good experience! Well done.

28 de dezembro de 2024
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Hi Mr Jon Hargreaves, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Classificada 5 em 5 estrelas

Friendly staff with deep product…

Friendly staff with deep product knowledge. I used the Dulux colour matching service to the the perfect paint for my project.

23 de novembro de 2024
Opinião espontânea
logótipo da Wickes - Farnborough

Resposta da Wickes - Farnborough

Hey there, thanks for your positive feedback, and I'm glad you enjoyed the service in our Farnborough store! - Dylan

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