Wickes - Glossop Opiniões 

76
TrustScore: 4.5 em 5

4,6

Glossop Brook Road, Unit 3, Wren Nest Retail Park, Glossop Cheshire, SK13 8GN, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Kyle at the Glossop store was very helpful this afternoon, He went above and beyond to help me out and I really appreciate it.i wouldn't have fit everything in my car without the friendly service prov... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Called in this Sunday for some feather edge boards as I was short, store was closing and yard shutters and doors was locked asked if they could open to buy a few, as I desperately need a few to finish... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had bought the wrong colour paint and the right colour wasn't there so Jade and Reuben were so helpful in refunding our money. They were friendly polite professional and provided a lovely atmospher... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ellisha assisted us when we chose a kitchen at Wickes Glossop. She was helpful from start to finish. She was very professional and came to our home to make sure the measurements were correct and what... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. Loja de acessórios para casas de banho
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Glossop

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • Glossop Brook Road, Unit 3, Wren Nest Retail Park, Glossop, Cheshire, SK13 8GN, Reino Unido

  • +441457726600

4,6

Excelente

TrustScore: 4.5 em 5

76 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,6

Todas as opiniões

(76)

14 550 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Kyle at the Glossop store was very…

Kyle at the Glossop store was very helpful this afternoon, He went above and beyond to help me out and I really appreciate it.i wouldn't have fit everything in my car without the friendly service provided at Glossop store.

25 de julho de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

Thank you for sharing your positive experience. We're so pleased to hear that Kyle went above and beyond to assist you. We appreciate your kind words! -AK

Classificada 5 em 5 estrelas

Linda went above and beyond helping me…

Linda went above and beyond helping me , thanks so much ..

23 de julho de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

Hi Barry, Thank you for your review about our team member Linda's great service at our Glossop store. We appreciate your review and your business.

Classificada 5 em 5 estrelas

Very helpful service from Sara and Ben

Very helpful service from Sara and Ben, at the Glossop Store, polite members of staff and very welcoming

15 de junho de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

We are so glad to hear Sara and Ben provided helpful, polite, and welcoming service. Thank you for your kind words! -AK

Classificada 5 em 5 estrelas

Very impressive designer helped me with…

Very impressive designer helped me with selection of products and very good at the designing. 100% satified thank you.

11 de junho de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

We are so pleased our designer helped you with product selection and design. We appreciate your kind words! - AB

Classificada 5 em 5 estrelas

Picking up timber!

Excellent service from Ben - first class care and help!

1 de junho de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

We are so pleased you received excellent service and care from Ben. -AK

Classificada 5 em 5 estrelas

Great consultant Ellisha

Ellisha assisted me in the design and purchase of the bathroom in my house after a renovation, from start to finish she has been lovely and helpful with every step, always willing to swap out even the tiniest of details so that it is perfect for when we are ready!

18 de maio de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

We're so happy to hear about your excellent experience with the bathroom design and purchase. It's wonderful that Ellisha was helpful and ensured every detail was perfect for you. Thank you for sharing your positive feedback! -AK

Classificada 5 em 5 estrelas

Called in this Sunday for some feather…

Called in this Sunday for some feather edge boards as I was short, store was closing and yard shutters and doors was locked asked if they could open to buy a few, as I desperately need a few to finish my shed staff were all polite and helpful. They open back up so I could grab some big thank you to you all great customer service 😊👌

17 de maio de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

We're so happy we could help you finish your shed, Aaron! We appreciate your kind words about our team's service and are glad we could assist you. Thank you for your positive feedback! - Andrew

Classificada 5 em 5 estrelas

Superb customer service shown by Jade

The customer service demonstrated by Jade was second to none - polite, helpful, with a cheery disposition and professional attitude, I was really impressed. I'm a regular customer at Wickes and this encouraged me certainly to return to the Glossop store. Thank you.

29 de abril de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

We appreciate you taking the time to share your positive experience. We're happy to hear that you were impressed with the customer service demonstrated by Jade. -AK

Classificada 5 em 5 estrelas

We had bought the wrong colour paint…

We had bought the wrong colour paint and the right colour wasn't there so Jade and Reuben were so helpful in refunding our money. They were friendly polite professional and provided a lovely atmosphere. We shall certainly be returning to Wicks Glossop as it is a friendly and positive place to shop. Thank you so much Jade and Ruben.Dawn and David

12 de abril de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

We're happy to hear that our team members were helpful in processing your refund and that you found our store to be a positive place to shop. We appreciate your kind words and look forward to seeing you again. -AK

Classificada 1 em 5 estrelas

Shocking post sales support

We bought a kitchen in 2024 and have nothing but problems since. The kitchen was fitted and then the problems started with customer services. We have had numerous issues which they fail to address promptly, taking over a week to reply to any emails then asking for information already sent. Presently we have been without a fully functioning kitchen for 7 months with no resolution in sight, we have even had to end up getting things fixed by ourselves due to the constant delaying tactics by Wickes. We had to communicate directly with the tap company when Wickes failed to resolve the issue after weeks of constant emails, no hot water in the kitchen, the lights in the pantry took months to be resolved,and presently we have issues with the worktop,fridge door and microwave which again we have had to liaise directly with zanussi due to the failure of Wickes to do anything.
We cannot fault the fitter or the store staff but the customer service department are the worst I have ever dealt with and just seem intent on causing distress and upset to customers who have spent many thousands of pounds on a kitchen to be left waiting forever for any issues to be resolved.
Do not buy a kitchen from Wickes as their post sales customer support is diabolical and it’s no wonder it comes with a 10 year guarantee as it takes that long for anything to be resolved.

9 de abril de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

Hi George,

We appreciate you sharing your experience. We're sorry to hear about the issues with your kitchen and the delays you've faced with our customer service team. We have requested more information, so we can investigate this further. -Ellysse

Classificada 5 em 5 estrelas

Michael the design consultant

Michael the design consultant, very friendly and the appointment was a very good one.

6 de abril de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

Hi Adeleke, We appreciate you sharing your experience with us. We're glad to hear that your appointment was a very good one and that you found our consultant Michael friendly. - Sean

Classificada 5 em 5 estrelas

Experience was amazing from the minute…

Experience was amazing from the minute I got in had the best advice from mark and he even helped to load my items into my vehicle. Great personality and a warm welcoming gesture

4 de abril de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

Hey Shiddy, thanks for your five-star review, and I'm glad you enjoyed the service from Mark in our Glossop store! - Dylan

Classificada 5 em 5 estrelas

Super helpful staff!

I came to the Glossop store yesterday with quite shopping list of supplies and materials for decorating.
Linda was super helpful, showed me where everything I needed was, stacked it on the trolley and i was on my way in no time!
Thanks Linda

14 de março de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

Hi Lucy, We're happy to hear that you had such a positive experience in our Glossop store. It's great to know that Linda was able to provide such excellent support and assistance with your shopping. -SM

Classificada 5 em 5 estrelas

A big thank you to Linda for being…

A big thank you to Linda for being extremely helpful when I was in the store, she was patient, friendly and provided excellent customer service.

14 de março de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

Hi Katherine, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Linda was able to provide excellent customer service on your visit! -SM

Classificada 5 em 5 estrelas

Thomas was very helpful and…

Thomas was very helpful and knowledgeable. He helped me to find all the items I required. He also helped me out to the car.

25 de fevereiro de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

It's great news that your experience was so enjoyable! We are grateful that you mentioned the help Thomas gave you in locating your items and getting them to your car. -AK

Classificada 5 em 5 estrelas

Great Service. I called in the Glossop store today for…

I called in the Glossop store today for block paving sand. Dillon was helpful in locating the product, collecting and stacking the heavy product and taking to checkout then out to my car where he loaded it into my boot. He performed the task efficiently, politely and with good grace, for which I was very grateful. 5 stars to Dillon with thanks .

21 de fevereiro de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

Hey Sue, thanks for your amazing feedback, and I'm glad that Dillon was able to help you out in our Glossop store! - Dylan

Classificada 5 em 5 estrelas

I want to thank the young lady called…

I want to thank the young lady called NEVAEH. Went above and beyond helping me to sort a purchase. I wish to commended her upon her interpersonal skills, assistance and knowledge. Customer service was top notch and I hope her outstanding work is recognised by management. Thank you xx

13 de fevereiro de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

Hi Eve, we appreciate you taking the time to share your experience. We're happy to hear that our employee was helpful in sorting your purchase. We value your feedback regarding their interpersonal skills and assistance! -LG

Classificada 5 em 5 estrelas

Great overall service resulting in the right kitchen for us

Elisha was our kitchen consultant. She was friendly and professional throughout and helped us choose the right kitchen for us. She answered our queries promptly. The kitchen fitter and his team were excellent. The communication with Elisha, the kitten fitter and us was excellent. All the work was carried out to a high standard. Thank you

19 de janeiro de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

Hi, Mrs Mendes-Kelly. Thank you for taking the time to share your review with us. We are really pleased to see that your design consultant Elisha provided a great design experience from start to finish. We are also happy to see that your fitter was excellent, and the works were carried out to a very high standard. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Kitchen experience

Ellisha assisted us when we chose a kitchen at Wickes Glossop. She was helpful from start to finish. She was very professional and came to our home to make sure the measurements were correct and what we required would fit.
Ellisha made our experience run smoothly, nothing was too much trouble. Thankyou for all your help

31 de janeiro de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

We appreciate you taking the time to leave us a review. We're happy to hear that you found Ellisha helpful and professional, and that everything ran smoothly. Thank you for your feedback. -AK

Classificada 5 em 5 estrelas

Mark gave great service and help with…

Mark gave great service and help with all my enquiries fabulous service

31 de janeiro de 2026
Opinião espontânea
logótipo da Wickes - Glossop

Resposta da Wickes - Glossop

We appreciate you taking the time to leave us this great feedback. We are so glad that you received great service from Mark and that he helped with all your enquiries. -AK

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