Design consultant Paul Potter has been excellent in advising us on our new kitchen. He listened to our requirement's and did not push us into making any decisions at all. Paul was very patient and... Ver mais
A empresa respondeu
Prospect Road, Off Mucklow Hill, Halesowen West Midlands, B62 8DU, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Design consultant Paul Potter has been excellent in advising us on our new kitchen. He listened to our requirement's and did not push us into making any decisions at all. Paul was very patient and... Ver mais
A empresa respondeu
Went into Wickes Halesowen branch. Having looked at items I then went to the pay desk and asked for assistance. Anthony appeared within a few minutes and assisted me when choosing my items offering a... Ver mais
A empresa respondeu
Kevin was so amazing with his advice ( for free) that we definitely will be using wicks for our tiles and kit.. If it wasn't for your amazing staff we would of gone to b and q
A empresa respondeu
I have been waiting over a month for a refund and despite many phone calls and emails I'm being ignored by Paul Morris the store manager. The only reason a refund is required is because weeks after ta... Ver mais
A empresa respondeu
Escrito pela empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Prospect Road, Off Mucklow Hill, Halesowen, West Midlands, B62 8DU, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Design consultant Paul Potter has been excellent in advising us on our new kitchen. He listened to our requirement's and did not push us into making any decisions at all.
Paul was very patient and re-quoted after some changes to our initial plan.
A lovely gentleman, an asset to Wickes.

Resposta da Wickes - Halesowen
Went into Wickes Halesowen branch. Having looked at items I then went to the pay desk and asked for assistance. Anthony appeared within a few minutes and assisted me when choosing my items offering advice where he could. Anthony even helped when I was unsure if my car would be able to accommodate lengthwise for some of the items. Anthony showed patience, knowledge and empathy and should be recognised for his excellent customer service. I came away with all items I required and felt that I had been listened to and treated with courtesy and kindness.
Thank you Anthony you are a credit to the store.

Resposta da Wickes - Halesowen
Kevin was so amazing with his advice ( for free) that we definitely will be using wicks for our tiles and kit..
If it wasn't for your amazing staff we would of gone to b and q

Resposta da Wickes - Halesowen
Got some top advice on tiles and tiling accessories from Elliott today Top Class

Resposta da Wickes - Halesowen
Was in wickes today buying some paint,
the girl on the till with black hair (didn’t get her name) was really friendly and agreed the colour I picked was good! Will definitely be back in the future

Resposta da Wickes - Halesowen
The store was really clean and nice, amazing customer service from an employee named Hollie. I would come here again

Resposta da Wickes - Halesowen
Had a fantastic experience with Hollie! very helpful showing me paints and offering input on which colours might go together best.

Resposta da Wickes - Halesowen
staff was very warm and welcoming especially sabila who helped make the experience great!

Resposta da Wickes - Halesowen
I had a great experience at Wickes, especially with Sabila who was very helpful with finding me the correct extension cable I was looking for!

Resposta da Wickes - Halesowen
I was impressed with the level of service provided by a member of staff.
Willingness to help smiled and went above and beyond.
Dawn is an asset to wickes
Excellent customer service

Resposta da Wickes - Halesowen
Visited this morning, really helpful staff, Jayne on the till was amazing helped me register and sign up quickly for the trade! Even saved enough money for my bacon sandwich!! 😊

Resposta da Wickes - Halesowen

Resposta da Wickes - Halesowen
Paul Potter was fantastic,helped us design our kitchen

Resposta da Wickes - Halesowen
Needed advice on mixing a paint for the kitchen that can be wiped clean.
Staff member Anthony was so helpful.

Resposta da Wickes - Halesowen
I’d just like to say a big thank you to the member of staff eleanor who helped me at Wickes. I came in just before they closed to get plastering supplies, and they were extremely helpful, friendly and knowledgeable. They went out of their way to make sure I got exactly what I needed. It’s not often you come across customer service like that, so I really appreciated the help. A real credit to Wickes.

Resposta da Wickes - Halesowen
Incredible staff-Sabila
She was incredibly helpful and friendly with me as I asked a few questions about the radiators they sold and the different prices of the products.She went above beyond by telling me all of the key differences between the radiators ensuring I bought the correct one that I was looking for.👌

Resposta da Wickes - Halesowen
Needed some decking boards delivered but wanted to pick them from store to ensure quality and reduce need for returns. Eleanor and Ben were patient and superb in organising a delivery from the Halesowen store which will allow me the pick the boards for delivery the day before. Looked at various options before sorting a solution. Absolutely blown away by their customer service approach. Above and beyond what I could reasonably expect. Thank you

Resposta da Wickes - Halesowen
Went into the Halesowen store on 11/9 needed some help with hinges for a door. Not the best with DiY spoke to Bubz who was very friendly and went out his way to help me. He had other customers waiting but still took his time to help me. Excellent customer service skills and amazing energy. He is an asset to your store Hope he gets recognised for this service as he helped me out and even had a good conversation.

Resposta da Wickes - Halesowen
Exceptional service from Ben at Wickes, Halesowen Store 436. I wish every store you went into had this level of Customer Service it would make buying anything a pleasure. Thank you....

Resposta da Wickes - Halesowen
I visited Wickes Halesowen recently to buy compost. A lovely assistant called Nikki could see I was struggling to keep hold of my trolley and lift the bags onto it. She very kindly loaded them onto the trolley for me and waited with them while I went to pay. Then helped me get them into the car. Couldn’t have asked for a better service. Will definately buy from Wickes again. Well
Done on customer service.

Resposta da Wickes - Halesowen
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.