Wickes - Harlow Opiniões 

119
•
TrustScore: 4.5 em 5

4,6

Howard Way, Princes Gate Retail Park, CM20 2SU Harlow, England, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dawn always makes my Wickes experience amazing! Helping me to find exactly what I need. She never fails to ask how my latest project is going.

A empresa respondeu

Classificada 5 em 5 estrelas

Thank you Dawn you are an angel.. You looked after me when I came to change some wrongly made purchases by my builder, you have understood me and exchange those items with a gift card with no fuss... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It’s not often these days that you have a great shopping experience especially when dealing with store staff. However there is always an exception to the rule and this was with a member of staff at Wi... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core ite... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. também em
  3. Empresa de energia solar
  4. Loja de acessórios para casas de banho
  5. Loja de utensílios de cozinha

Sobre Wickes - Harlow

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • Howard Way, Princes Gate Retail Park, CM20 2SU, Harlow, England, Reino Unido

4,6

Excelente

TrustScore: 4.5 em 5

119 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(119)

14 656 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I have always received an excellent…

I have always received an excellent service from wickes and the prices are very competitive. Today I was supported by Emma S who was professional and supportive throughout.

30 de agosto de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Olympia, We're delighted to hear about your excellent experience and that our prices are competitive. It's wonderful to know that one of Emma was professional and supportive throughout. - Sean

Classificada 5 em 5 estrelas

Came in looking for a specific paint…

Came in looking for a specific paint and got really good service. The staff member Ruby was friendly, helpful and found the product I needed. Quick and easy trip, will be returning.

31 de agosto de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi RZ RMX,

We're delighted to hear that Ruby provided such friendly and helpful service, assisting you in finding exactly what you needed. It's wonderful to know you had such a quick and easy trip! -Ellysse

Classificada 5 em 5 estrelas

Came into wickes to purchase stuff for…

Came into wickes to purchase stuff for the garden and was served a lovely young lady Abi. Her and her colleague ruby were very helpful and friendly.

24 de agosto de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi, William. Thank you for taking the time to share your review with us. We're really pleased to see that, Abi and Ruby were both helpful and friendly during your visit to purchase items for your garden project. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

I go into wickes harlow quite a lot

I go into wickes harlow quite a lot , I thought I would mention the lady Dawn , she always has a smile on her face and is very helpful when you need assistance

25 de agosto de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Richard, Thank you for taking the time to share your review with us. We're really pleased to hear that Dawn always has a smile and is very helpful during your visits. - Sean

Classificada 5 em 5 estrelas

Wickes is a great shop and the staff…

Wickes is a great shop and the staff are wonderful. The store itself is pretty good for everything and even has some student offers, which is great for uni prep, but I'd especially like to mention staff member Katie who was very helpful and entertained my chatty nature while at the tills, 10/10 service

24 de agosto de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Eleanor, We're so pleased to hear about your positive experience at our store! It's wonderful that Katie is great and that you found our student offers helpful. We truly appreciate your kind feedback. - Sean

Classificada 5 em 5 estrelas

I had a fantastic experience at Wickes

I had a fantastic experience at Wickes, thanks to Dawn. She provided excellent customer service, was friendly, helpful, and went above and beyond to make sure everything was sorted. Dawn was professional, patient, and a real pleasure to deal with. Thank you for all your help, Dawn — your customer service was truly appreciated!

24 de agosto de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

We are so pleased to hear about your fantastic experience! It's wonderful that Dawn provided such excellent customer service, going above and beyond to assist you. We are delighted that you found them professional, patient, and a real pleasure to deal with. -AK

Classificada 5 em 5 estrelas

Very Positive Experience

I had a really positive experience at Wickes, and I’d especially like to mention Dawn, who was incredibly helpful and friendly. She went above and beyond to make sure we were looked after and made the whole experience so much easier.

Dawn was knowledgeable, patient and genuinely lovely. It’s clear that she takes pride in providing great customer service, and her helpful attitude really stood out.

Thank you, Dawn, for all your help! Excellent service, a real credit to Wickes. ⭐⭐⭐⭐⭐

4 de agosto de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

We are absolutely thrilled to hear about your positive experience, Elle. It's wonderful that Dawn was incredibly helpful and friendly, going above and beyond to make your visit easier. We appreciate you highlighting the excellent service received. - AB

Classificada 5 em 5 estrelas

Always have everything we want/need

Always have everything we want/need. Normally get served by Dawn who is an asset to your team, always helpful, knowledgeable and happy to help. I don’t believe I’ve ever seen her without her happy bubbly chatty head on, Dawn keep being you, it makes DIY so much better xx

20 de agosto de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Deanne, We're so pleased to hear about your positive experience and that you always find what you need! It's wonderful that Dawn is so helpful, knowledgeable, and always has a happy demeanor. Thank you for your fantastic feedback. - Sean

Classificada 5 em 5 estrelas

I have done few click & collects & the…

I have done few click & collects & the service has been amazing & quick & the staff members who served me were very polite & afficiant thank you

20 de fevereiro de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Dawn, Thank you for your review about out Harlow store. We are pleased that you are happy with our staff and the click and collect service. We appreciate your business.

Classificada 5 em 5 estrelas

Dawn is very friendly and well spoken…

Dawn In Harlow is very friendly and well spoken every time I enter the shop , always makes me laugh and asks about my day . Lovely lady

10 de agosto de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

We're so pleased to hear that Dawn was friendly and well-spoken, always making you laugh and asking about your day. Thank you for your kind feedback. -AK

Classificada 1 em 5 estrelas

Tried to return guttering pipes

Tried to return guttering pipes, clips joins, bends well over £100 worth of stuff, was over my 30 days as was waiting for builders to come back. Refused to let me return even though these are core items sold regularly, non seasonal or perishable. Was happy to accept a credit note but wouldn’t even do that. All parts were in resale quality! 30 days is not long enough, b&q 90 days!!!

30 de julho de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Ali, We're very sorry to hear about the difficulties you experienced with returning your items. We understand your frustration regarding the return policy timeframe. We've sent you a request for more information so we can look into this further. - Sean

Classificada 1 em 5 estrelas

Wickes never fail to disappoint they…

Wickes never fail to disappoint they have your full payment up front something I would strongly advise against after after five months of bad service we decided to cancel agreement kitchen had been delivered and stacked around the house making living conditions impossible day after cancelling fitter turned up to start job he ripped kitchen out which is pilled up in front garden and no work done since then after many promises and days trying to contact clever move so we cannot now cancel living in nightmare. Avoid Wickes at your peril

25 de julho de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

We are truly sorry to hear about the incredibly difficult experience you've had with your kitchen order and the subsequent issues. We understand your frustration with the service and the current situation. We will pass this onto the relevant team(s) to look into further. -AK

Classificada 5 em 5 estrelas

Emma S is brilliant

Emma S is brilliant! I come in 5 times a day! For work and she's always smiling and happy to help us. Best worker there by far

15 de julho de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi, John. Thank you for taking the time to share your review with us. We're delighted to see that Emma consistently provides excellent customer service during your visits. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Design service

Had a fantastic experience with youth fantastic design and great installation from Richard

11 de junho de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Andy,

We are so pleased you had a fantastic experience with our design and installation. We appreciate your kind words. -Ellysse

Classificada 5 em 5 estrelas

I would recommend …

I would like to say that we find the most useful information about prices,design,offers and all the details for kitchen. Rebeca Grigoras from Harlow wicks kitchen showroom help us tremendously with the design for our kitchen, showing a lot of skills and knowledge about all types of requests, she give us quotes for different style of kitchen, advising about quality,about style and materials. We are very pleased with the services . thank you very much for all the help and support.

9 de junho de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi Gabi, we appreciate you sharing your positive experience. We are delighted to hear that our team provided such helpful guidance and support, making you feel at ease with your kitchen design. Thank you for your kind feedback. -LG

Classificada 5 em 5 estrelas

Excellent customer service

Want to give a big thank you to Dawn in the Harlow store, she went above and beyond to help us with our purchase today. Not experienced customer service on that level for many years. Also to Dylan who was also very helpful.

31 de maio de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi, Elaine. Thank you for taking the time to share your review with us. We're really pleased to see that both, Dawn and Dylan, were really helpful and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Dawn the Angel

Dawn, you truly are the most welcoming, loving kindest person I've met. So helpful and knowledgeable. Amazing personality, but also so helpful with our many DIY adventures. Makes us want to go into wickes to buy things- just so we can see her again! A true gem and we are super thankful for all of your help, love and happiness

19 de maio de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hey there, thank you for your amazing feedback, and I'm delighted that Dawn in our Harlow store is always able to help with your DIY adventures. - Dylan

Classificada 5 em 5 estrelas

Bathroom Goods

Mr M Patel delivered goods for my new bathroom project and was really helpful and efficient.

6 de maio de 2026
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Hi, Mrs Harrison. Thank you for taking the time to share your review with us. We're really pleased to see that, M Patel, was really helpful during delivery. Thank you again for your kind feedback. - Scott H

Classificada 1 em 5 estrelas

Never again

2015 booked in for bathroom and kitchen, was done in a week which was suprise looked nice, but then they never come back to finished things, didn't put new lights up as contracted as time went on things started to come off and fall apart, then found out they had cowboy builders in and sacked them, years later I found this out but no one comes to check if they had done this to us..which they had and now we're having to replace and fix things again, so would never go back and get them to fit anything.

12 de abril de 2025
Opinião espontânea
logótipo da Wickes - Harlow

Resposta da Wickes - Harlow

Thank you for sharing your experience. We’re very sorry to hear about the issues you’ve described and the long-term impact this has had. This is clearly not the standard of workmanship or aftercare we expect, and we understand why this has left you feeling disappointed. Your feedback has been noted and is appreciated, as it helps highlight where improvements are needed. -AK

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