Wickes - Hemel Hempstead Opiniões 

133
•
TrustScore: 5 em 5

4,8

London Road, Unit 2, Hemel Hempstead Hertfordshire, HP3 9SR, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Deepa was absolutely wonderful from start to finish. She was incredibly helpful, patient and professional throughout the whole process. Even though we changed our minds three times, nothing was ever... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Nightmare bathroom installation. They caused a flood, left 4 holes in my walls, Tiling a complete bodge job. Shower tray was installed completely wrong and the scree just fell off it when a leak detec... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My experience of getting a new kitchen from Wickes was positive from my first meeting with Deepa, kitchen designer, to the end of the instillation by kitchen fitter Steve. Deepa listened to all of my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Complete kitchen refit, designed by Deepa and expertly carried out by Saba and his team including plastering, plumbing, gas and electrical tasks. This has created a beautiful kitchen that will be a... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. também em
  3. Empresa de energia solar
  4. Loja de acessórios para casas de banho
  5. Loja de utensílios de cozinha

Sobre Wickes - Hemel Hempstead

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • London Road, Unit 2, Hemel Hempstead, Hertfordshire, HP3 9SR, Reino Unido

  • +441442216000

4,8

Excelente

TrustScore: 5 em 5

133 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(133)

14 656 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ian e is very helpful in the Hemel…

Ian e is very helpful in the Hemel Hempstead store nothings to much !

13 de outubro de 2025
Opinião espontânea
logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

Hello there, thanks for your positive feedback, and I'm delighted that Ian in our Hemel Hempstead store was super helpful throughout your visit! - Dylan

Classificada 5 em 5 estrelas

Such helpful customer service

I went in to the Hemel Hempstead store to buy 2 x20kg of levelling compound but I needed help to get them onto my trolley. A very helpful man called Ian arranged for someone to meet me in the aisle.
Findlay arrived and said he would be with me shortly just needed to put a safety barrier around the area where he was stocking shelves. As he did so I saw him check with another customer if he needed any of the products which he’d put the barrier in front of. He put the products I needed into my trolley and said he would put them in my boot I just needed to let the checkout team know.
He then looked across at the checkout and could see a queue so went over to serve a customer. Then he helped me again by putting the products in the car. What surprised me was the initiative he showed in helping customers. He went above and beyond.

12 de outubro de 2025
Opinião espontânea
logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

Hi Naomi, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ian and Findlay in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Popped in in a rush needing some bits…

Popped in in a rush needing some bits urgently but didn’t know where they were or the correct names to describe them but was able to find everything I needed thanks to Ian E. He was incredibly helpful and very friendly and made it far less stressful. Thanks Ian, has anyone ever mentioned that you look like a cross between George Clooney and Keith Chegwin? And I mean that in a good way.

9 de outubro de 2025
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logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

Hi James, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ian in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Really helpful member of staff (Ian E)…

Really helpful member of staff (Ian E) helped explain which products I needed and showed me where to find them. Going to measure up properly now (following his helpful advice!) to work out what I need to come back for.

11 de outubro de 2025
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logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

We're happy to hear that Ian E was so helpful and provided excellent guidance. We appreciate you taking the time to share your positive experience! -AK

Classificada 5 em 5 estrelas

Deepa was fantastic

Deepa was fantastic from day one right through to the end. She explained everything in detail and was understanding when we changed details. Finished product is fantastic, looks wonderful and is exactly what we wanted.

30 de setembro de 2025
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logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

We're happy to hear that the process, from start to finish, met your expectations. We appreciate your positive feedback and are so glad you love the finished product!
- PP

Classificada 5 em 5 estrelas

Excellent customer service

Ian & Kevin were both extremely helpful and nothing was too much trouble. They are a credit to the store.

5 de outubro de 2025
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logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

Hi, Tracy. Thank you for taking the time to share your review with us. We are really pleased to see that Ian and Kevin were both helpful and friendly in store. Thank you again for your valuable feedback. - Scott H

Classificada 5 em 5 estrelas

Jamie kuehn was super helpful and…

Jamie kuehn was super helpful and lovely (Hemel Hempstead)

4 de outubro de 2025
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logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

Hey Patricia, thanks for your feedback, and I'm glad that Jamie was really helpful throughout your visit to our Hemel Hempstead store! - Dylan

Classificada 5 em 5 estrelas

jamie kuehn was very kind and made no…

jamie kuehn was very kind and made no mess at all while mixing paint, the tin was spotless!

4 de outubro de 2025
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logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

Hey there, thank you for your five-star review, and I'm delighted that Jamie in our Hemel Hempstead store was helpful throughout your paint mixing experience. - Dylan

Classificada 5 em 5 estrelas

Great service from Finlay & Amelia

Great service from Finlay & Amelia in store. Really knowledgeable in helping advise on materials needed for my project and very customer focused even on a very busy Sunday. Nothing was too much trouble and a real credit to Wickes. Hemel store is always well stocked and prices seem competitive to other merchants I shop with.

28 de setembro de 2025
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logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

Hello Ja, thanks for your five-star review and I'm glad that Finlay and Amelia were able to help you throughout your visit to our Hemel Hempstead store! - Dylan

Classificada 5 em 5 estrelas

Great experience at Wickes Hemel…

Great experience at Wickes Hemel Hempstead, the staff are always friendly, helpful, and the store is well organised with a good range of quality products. I’ve noticed the MDF beaded panels usually go on offer a few times a year, but not yet this time — hopefully they’ll be included in an upcoming promotion.

26 de setembro de 2025
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logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

We appreciate you taking the time to share your feedback. We're happy to hear that you find our staff friendly and helpful, and that our store is well-organized with quality products. We will pass on your comments regarding the MDF beaded panels. -AK

Classificada 5 em 5 estrelas

Truly exceptional customer service

I want to say thanks to the very polite young gentleman that served me last week. Kevin was very helpful and very patient. I asked him a lot of questions but Kevin was very thorough and made sure that I was happy with my purchases. I really did feel well looked after. I find a lot of shops these days have forgotten what customer service is, Kevin truly was exceptional and it is clear that he really takes pride in his work. I left the store with everything that I needed and a smile on my face after such a lovely interaction.

17 de setembro de 2025
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logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

We appreciate you taking the time to share your feedback. We're happy to hear that you received exceptional service and that Kevin was helpful, patient, and thorough in assisting you with your purchases. It's great to know you felt well looked after. -AK

Classificada 5 em 5 estrelas

Excellent service at Wickes, Hemel.

Ian (E) was able to explain to me exactly what I needed & how to apply it. Very polite, knowledgeable and even mixed the paint for me before serving me at the till. This man could do everything.

24 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

Hi Jim,

Thank you for sharing your experience with us. We appreciate you acknowledging Ian's excellent service. We're happy to hear they were able to help you find what you needed.

-Ellysse

Classificada 5 em 5 estrelas

Kitchen Design

HI, Deepa Kukadia in the Kitchen design department was great.

I knew roughly what i needed and she was knowledgeable and quick in helping me decide what to buy.

Really good, fast and efficient service.

Very happy.

13 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

Hey Steve, thanks for your five-star review, and I'm glad you enjoyed the service from Deepa throughout your kitchen design experience, enjoy your new space! - Dylan

Classificada 5 em 5 estrelas

I visited Wickes in Apsley on Monday

I visited Wickes in Apsley on Monday, the 22nd of September. I spoke to Kevin regarding some door catches and found him extremely helpful.

I also spoke to him about a water softener and whilst they do not sell water softeners in the store he directed me to the website and went through various water softeners with me and their advantages. I found Kevin to be a superb ambassador for Wickes polite professional and knowledgeable.i am now in the process of ordering.

Individuals such as this have great value to any retailer and on any future visit too Wicks, I would make a point of asking for door
Latimer building

22 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

Hi John, We're happy to hear that you found our team member helpful during your visit. We appreciate you acknowledging their product knowledge and professionalism. Thank you for your positive feedback. -LG

Classificada 5 em 5 estrelas

Thank you Deepa, you're great!

We had a appt with Deepa & she helped us create a small utility room space. She was so knowledgeable, came up with great ideas, gave me great tips and was very knowledgeable. The time spent with Deepa felt easy & she was enthusiastic when answering any of my questions at the appt.

12 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

We appreciate you sharing your feedback. We're happy to hear that you found Deepa knowledgeable and helpful in creating your utility room space, providing great ideas and tips. -AK

Classificada 5 em 5 estrelas

Kevin The Legend

Quite a regular at this store. Never had any issues. Always great service. Kevin in particular is always super helpful.

15 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

Hey there, thank you for your amazing review and I'm delighted that you always enjoy the service from Kevin in our Hemel Hempstead store! - Dylan

Classificada 1 em 5 estrelas

Abhorrent

Till member who served me and was meant to initially direct me to the items I was interested in looked not interested in helping me. Along with continuously being rude in behaviour.

19 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

Hi Shah Salaahddinn, We appreciate your feedback and are sorry that our service did not meet your expectations. We will address this behavior to improve our customer service. -LC

Classificada 5 em 5 estrelas

Great experience at Wickes today

Great experience at Wickes today . I got into some difficulties with a large purchase and everything was sorted out in an extremely efficient manner by a member of staff (Josh) . This gentleman new exactly how to deal with the circumstances and is a credit to Wickes . The delivery (by GOPHR) was also great and my items arrived in double quick time. Communications were also very good from Wickes and also the delivery service . Full marks to all concerned !

16 de setembro de 2025
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logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

Hi, William. Thank you for taking the time to share your review with us. I'm delighted to see that, Josh, was helpful and efficient, providing excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Katie was amazing help

Katie was amazing help ! Very knowledgeable and helped me find the correct paint RAL no. to match my kitchen walls.

Would really recommended the Hemel Hempstead store

9 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

We're happy to hear that you had such a positive experience! It's great to know Katie was so helpful in finding the perfect paint match for you. Thanks for recommending our store! -AK

Classificada 5 em 5 estrelas

Kevin helped us find the external air…

Kevin helped us find the external air vent that we needed for a very cheap price. Thank you!

14 de setembro de 2025
Opinião espontânea
logótipo da Wickes - Hemel Hempstead

Resposta da Wickes - Hemel Hempstead

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kevin in our store and that they provided you with useful advice. -AH

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