Three times I have purchased items for click and collect which are showing in stock , three times they have not had the stock when twice after travelling to the store . Terrible service , I don’t kn... Ver mais
A empresa respondeu
38 St. Peters Road, Huntingdon Cambridgeshire, PE29 7DA, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Three times I have purchased items for click and collect which are showing in stock , three times they have not had the stock when twice after travelling to the store . Terrible service , I don’t kn... Ver mais
A empresa respondeu
We are absolutely delighted with our new kitchen from Wickes. Wiktoria listened to us and the design has made the most of our small space, and we couldn’t be happier with the result. A special... Ver mais
A empresa respondeu
I don't write reviews, but this can't go unnoticed. I have come into the store a couple of times, and Shannon always makes it a pleasant experience. She is polite and very friendly. Any time I have a... Ver mais
A empresa respondeu
Visited Wickes store on Saturday 26th September at Huntingdon. I asked a member of staff, Andy, to assist me with purchasing some top soil. He didn't hesitate to help me even in so far as giving me ha... Ver mais
A empresa respondeu
Escrito pela empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
38 St. Peters Road, Huntingdon, Cambridgeshire, PE29 7DA, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Three times I have purchased items for click and collect which are showing in stock , three times they have not had the stock when twice after travelling to the store .
Terrible service , I don’t know if it’s the actual store or Wickes whole system which shows stores have items in stock either way it’s not good enough.

Resposta da Wickes - Huntingdon
We are absolutely delighted with our new kitchen from Wickes. Wiktoria listened to us and the design has made the most of our small space, and we couldn’t be happier with the result.
A special mention must go to Simon and his team , who fitted our kitchen. He went above and beyond to make sure every inch of our kitchen was used as effectively as possible and to make it the very best it could be. His attention to detail, care and commitment really made a difference, and it’s clear he takes real pride in his work.
We are so pleased with how everything has turned out. Our kitchen feels as good as it possibly could, and we couldn’t have asked for more from Simon.
A huge thank you to Wickes for the design and especially to Simon for his hard work and dedication. We would happily recommend Wickes and Simon to anyone looking for a new kitchen!

Resposta da Wickes - Huntingdon
Outstanding Customer Service at Wickes Huntingdon
I have always found the Huntingdon branch of Wickes to be excellent, with friendly, helpful staff and a consistently high standard of customer service. However, on my most recent visit, one particular member of staff went above and beyond and deserves special recognition.
Kris was absolutely fantastic. She was incredibly helpful, patient and genuinely committed to resolving my issue. Rather than simply offering a quick answer, she took the time to understand the problem and went out of her way to ensure it was sorted.
It’s refreshing to encounter someone who takes such pride in providing excellent customer service.
What makes this particularly noteworthy is that the Huntingdon branch already sets a very high standard, so for one individual to stand out so positively really says something.
Kris is an absolute credit to Wickes and the Huntingdon team. Her professionalism, attitude and willingness to help deserve genuine recognition.
Thank you, Kris. Your efforts were very much appreciated. Wickes should be proud to have you on their team

Resposta da Wickes - Huntingdon
The customer service I received from Shannon was exceptional. Knowledgable, friendly and provided many solutions for my project. 10/10!

Resposta da Wickes - Huntingdon
I don't write reviews, but this can't go unnoticed. I have come into the store a couple of times, and Shannon always makes it a pleasant experience. She is polite and very friendly. Any time I have a query about a project of mine, she takes the time to answer and give me advice on what I should do. I never feel rushed, and it's a wonderful experience. Very lucky to have such a caring and kind staff member.

Resposta da Wickes - Huntingdon
The staff that I encountered were very knowledgeable,courteous and helpful which was very noticeable. My thanks go to Shannon who served me.

Resposta da Wickes - Huntingdon
Popped in for a couple of bits and was served by Lexi. Excellent service and she got me to reactive my Wickes Card which saved me money. Fantastic serve and will now use that store far more. She is a good ambassador , hold on to her.

Resposta da Wickes - Huntingdon
Our design consultant Sarah Gerrard-Cook made a beautiful design to balance making the most of the space with making the utilities as accessible as was needed. I am really happy with the installation work carried out by Jason, who made the process as smooth as possible which was very important to me as a disabled customer. I was able to get around the showroom at Huntingdon with a powerchair too, so could see all the samples during the design process.

Resposta da Wickes - Huntingdon
I visited Wickes this week and was pleasantly surprised by the friendliness of the staff. I was helped by Shannon throughout and she made it a good experience.

Resposta da Wickes - Huntingdon
Customer service was great, Lexi was lovely.

Resposta da Wickes - Huntingdon
One staff member was pleasant and helpful in showing me to items wanted. Lexi at checkout was friendly and helpfully pointed out that one item.was damaged and suggested a replacement before I paid. All items required were in stock.

Resposta da Wickes - Huntingdon
Had to return an unwanted item and Lexi was very helpful and quick to process the return. All staff are very helpful and willing to go out of their way to help.

Resposta da Wickes - Huntingdon
Great service from cashier Lexi and store had what I needed. Store was clean. Staff were helpful

Resposta da Wickes - Huntingdon
Visited Wickes store on Saturday 26th September at Huntingdon. I asked a member of staff, Andy, to assist me with purchasing some top soil. He didn't hesitate to help me even in so far as giving me half price soil. He also loaded my car with my purchase. Thank you Wickes for employing lovely staff.

Resposta da Wickes - Huntingdon
Thanks to Lexi for being so helpful! The huntingdon branch are always good and do their job really well.

Resposta da Wickes - Huntingdon
A employee Lexi helped me out a lot. Great customer service

Resposta da Wickes - Huntingdon
I had been served very well by Lexi, who is a new member at Huntingdon branch. She was perfect what she did as a cashier and dosen't looks like at all she had this job just 4 weeks ago. Well done Lexi!!

Resposta da Wickes - Huntingdon
Made a quick trip in after work before closing, found half of what I was looking for but Andy who was outside was more than helpful in finding what I needed which had fallen underneath a shelf and hidden from view. Great guy. Fahima (hopefully spelt correctly) was also very helpful and polite on the till. Great service

Resposta da Wickes - Huntingdon
Sarah is a real star, knows her stuff and has excellent attention to detail. Second time we’ve used her services in the past 12 months. Any issues Sarah jumps on them straight away and resolves without issue.

Resposta da Wickes - Huntingdon
I'm have good experience with the staff lexi.

Resposta da Wickes - Huntingdon
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.