Wickes - Leicester Thurmaston Opiniões 

90
TrustScore: 4.5 em 5

4,3

Westmoreland Avenue, Thurmaston, Unit 5, Leicester Leicestershire, LE4 8PH, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Got a bathroom quote from Wickes Leicester and had the friendliest, most patient designer ever - thank you Adam Wells! I’m probably not even going to bother getting another quote because yours was so... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dan, the man serving was really helpful with getting me the stuff I needed and helped with loading up the car, without making me feel bad. Really helpful service. Thank you.

A empresa respondeu

Classificada 5 em 5 estrelas

We contacted Wickes for a quote for a new kitchen. Adam visited our house to measure up and discuss the plans. We immediately had a good feeling with Adam. He understood exactly what we wanted. He wa... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Normally Wickes products are very good ,but have just bought a Wickes water butt I can say this is the worst product ever, the lid does not fit or lock down the base is next to useless it does not loc... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. Loja de acessórios para casas de banho
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Leicester Thurmaston

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • Westmoreland Avenue, Thurmaston, Unit 5, Leicester, Leicestershire, LE4 8PH, Reino Unido

  • +441162018450

4,3

Excelente

TrustScore: 4.5 em 5

90 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,3

Todas as opiniões

(90)

13 706 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Helpful staff

Dan, the man serving was really helpful with getting me the stuff I needed and helped with loading up the car, without making me feel bad. Really helpful service. Thank you.

9 de agosto de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi D Rao, we're delighted to hear about your positive experience and that one of our team members was so helpful with your purchase and loading your car. It's wonderful to know you received such great service! -LG

Classificada 5 em 5 estrelas

The operations manager was really…

The operations manager was really helpful. I wanted some shelving for my office space and he showed me all the options. I think his name was Tom.

2 de agosto de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi Jason, we're so glad to hear you had such a positive experience with one of our team members! We appreciate your kind words about the helpful service you received. -LG

Classificada 5 em 5 estrelas

Great service from my local Wickes…

Great service from my local Wickes store in Thurmaston. With the help of a young manager with glasses (forgot his name) I was able to get everything I needed for a shed base for my new home. Thanks

1 de julho de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi, Tracey. Thank you for taking the time to share your review with us. We're really pleased to see that you're happy with the customer service you received when visiting our Wickes store in Thurmaston to get everything you needed for your shed base. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Adam Wells was fantastic

Adam Wells was fantastic, understood what we were looking for in a kitchen, was patient, took time to run through the options and ultimately designed our perfect kitchen.

17 de junho de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi Sarah,

We are so pleased to hear that Adam was fantastic and understood your vision for your kitchen. It's wonderful that they were patient and took the time to create your perfect design. -Ellysse

Classificada 5 em 5 estrelas

Customer service was amazing

Customer service was amazing. A massive thank you to Olivia who took the time to help.me find the right product. The product i want does not really exist however Olivia took the time to understand whatvi needed and found me a work around. Thank you so much.

26 de junho de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi, Julius. Thank you for taking the time to share your review with us. We're delighted to see that Olivia was able to help find the product you needed. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Excellent customer service.

I had so much help from both Keira and Olivia, on Friday. They both were really friendly and chatty, and were willing to help me with everything I needed. Thank you so much to these two, they really made my day.

26 de junho de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

We appreciate you sharing your wonderful experience! We are so pleased Keira and Olivia provided such friendly and helpful service, making your day. - AB

Classificada 5 em 5 estrelas

Fantastic Sharon

I would like to say how fantastic Sharon was My husband and I went into the Thurmaston branch of Wickes for some strimmer wire Were both in our seventies and needed some help accessing the correct one Sharon was so helpful even coming to the car to view the strimmer then googling what we needed She went above and beyond and said I`m just doing my job If only everyone did there job as well as Sharon Fantastic

20 de junho de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

We are so happy to hear about your fantastic experience! It's wonderful to know Sharon provided such helpful and dedicated service. We truly appreciate you sharing your positive feedback. -AK

Classificada 1 em 5 estrelas

I've been waiting 6 months...

I've been waiting 6 months for the bathroom I paid for to be installed.

To begin with everything was going well: the design consultant knew what he was doing and the process seemed to be going well without any issues.

Then they assigned a fitter that B&Q removed from my kitchen installation the year before (I then found out from the Wickes design consultant that the fitter's work mate was stealing the products when they were being delivered).
They then assigned another fitter who quoted £2000 more than the design consultant quoted (including charging for things that weren't needed). Obviously we asked for another fitter.

We are still waiting...

Customer services are no help either.
Wickes only contact me if I chase them up, despite repeated promises to keep me updated.

Today we were assigned another fitter: actually, it was the same guy who quoted us £2000 more than the design consultant's quote months ago. So, I've declined them again...

We went with Wickes because they seemed to be the cheapest. Big mistake!

I just want the bathroom I've paid for for the price I was quoted originally (or reasonably close to it). I don't think I'm asking for much.

9 de junho de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi Gary, We are truly sorry to hear about the significant delays and difficulties you've experienced with your bathroom installation. This is certainly not the seamless process we aim for, and we understand your frustration with the repeated fitter issues and lack of communication. We have sent a request for more information so, we can investigate this thoroughly for you. -LG

Classificada 5 em 5 estrelas

Very helpful in helping us design our…

Very helpful in helping us design our en-suite, we would certainly not hesitate to recommend Wicks and to consider you for future projects.

31 de maio de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi, G Arrowsmith. Thank you for taking the time to share your review with us. We're happy to see you are really pleased with the design of your new en-suite. Please do keep us updated on your project. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

He was thorough

He was thorough, clean, friendly , informative, helpful, answered all our questions

27 de maio de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi, Steve. Thank you for taking the time to share your review with us. We really appreciate your valuable feedback. - Scott H

Classificada 5 em 5 estrelas

Really helpful staff

Directed straight to the items I was looking for by staff members Olivia and Rhys. The store was tidy and was even helped to the car with a heavy item. Been a great experience on every visit recently,

15 de maio de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi, Amanda. Thank you for taking the time to share your review with us. We're delighted to see that both, Olivia and Rhys were helpful and directed you to the items you were looking for. We're also happy to see that you found our store to be clean and tidy, making for a great shopping experience. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Visited the thurmaston store

Visited the thurmaston store, had an appointment with Adam Wells to design my bathroom, he was friendly, polite and extremely knowledgeable. He didn't make it feel like a business deal instead like he was genuinely interested in getting me my ideal bathroom, was a pleasure to deal with and gave me loads of sound advice. Top bloke, would recommend seeking him out if you're heading to the thurmaston store to get your bathroom done.

9 de maio de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

We're delighted to hear about your positive experience. It's wonderful that Adam Wells provided excellent advice and made your bathroom design feel so personalised. Thank you for your kind recommendation! -AK

Classificada 5 em 5 estrelas

Community Grant

We applied for the Community Grant from Wickes Thurmaston, received a positive response within hours, selected the products that we wanted and collected within 4 days. The help and service was fantastic and the generosity to our cause overwhelming. Thankyou to the staff and Store Manager.

11 de abril de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi Susie, Thanks for taking the time leaving your review. We're happy to hear that the Thurmaston store was able to donate some products for your community. Thanks again for the kind feedback. JL

Classificada 5 em 5 estrelas

Serves by Richard and George

Serves by Richard and George, both really friendly and funny. Very helpful and not patronising!!!

10 de abril de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

We appreciate you taking the time to share your experience. We're so happy to hear that you found your interactions friendly, funny, and helpful from Richard and George. -AK

Classificada 5 em 5 estrelas

Kitchen planning

Very friendly help. Fast kitchen design and assistance. No pushy sales tactics. Would use Wickes again in the future.

Adam Wells, very savvy with his software and planning skills. Helped with ideas for our kitchen that we almost knew what we wanted. Good knowledge of products and sizes. Great help.

6 de abril de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

We're happy to hear that you found Adam Wells helpful and the kitchen design process fast. We appreciate your feedback regarding the assistance and product knowledge you received. We're glad you enjoyed your experience. -AK

Classificada 5 em 5 estrelas

Excellent staff and super quality product

Excellent staff and super quality product
Special Thanks to Tom one of staff member

25 de março de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi Bharet, Many thanks for telling us about your shopping experience and in particular how helpful you found our colleague Tom. Many thanks for your review.

Classificada 1 em 5 estrelas

No show

Unfortunately the first home appointment was a no show. No contact to explain. I didn’t even get a reply from customer services team when I emailed them regarding this.

19 de janeiro de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi, Glenda. Thank you for taking the time to share your review with us. I am really sorry to see no one arrived for your scheduled home visit and that you also didn't get a response from your email. I've sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Classificada 5 em 5 estrelas

The staff were very helpful what was required for my DIY project

The staff were very helpful in calculating the quantity and extras required for me to complete the DIY project. Thank you

28 de março de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi, Mike. Thank you for taking the time to share your review with us. We're really pleased to see that the staff were really helpful during your visit. Thank you again for your valuable feedback. - Scott H

Classificada 5 em 5 estrelas

Went to order a kitchen at Thurmaston…

Went to order a kitchen at Thurmaston branch, and after meeting Adam Wells he made us completely welcome and he was very knowledgeable about all your kitchens. After planning the layout with us he made us feel we had made the right choice for are budget. Thanks again

21 de março de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi Ian,

It's great to hear that Adam made you feel welcome and that you found the advice helpful when planning your kitchen. We appreciate you taking the time to share your positive experience. -Ellysse

Classificada 5 em 5 estrelas

Excellent service & would highly recommend

David & the Assistant Manager could not have been more helpful. Nothing was to much trouble & explained every little detail regarding the possible purchase of a new bathroom & kitchen. Very much appreciated

13 de março de 2026
Opinião espontânea
logótipo da Wickes - Leicester Thurmaston

Resposta da Wickes - Leicester Thurmaston

Hi Ashley H, we appreciate you taking the time to leave us a review. We're so glad to hear that you received such helpful support and that everything was explained clearly. -LG

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