Wickes - Long Eaton Opiniões 

184
•
TrustScore: 4.5 em 5

4,7

56 Nottingham Road, Long Eaton Long Eaton, NG10 2AU, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We visited the bathroom/kitchen department in need of advice and guidance on renovating or replacing our bathroom. There we met Neill Stevens who we found to be friendly, cheerful, patient and very kn... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Visited Wickes Long Eaton recently looking for en-suite bathroom fittings. The design consultant we saw, Ryan Matts, was brilliant. Guided us through the available choices, wasn’t pushy, answered any... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Myself and my wife were advised by kitchen designer Neill Stevens .After the first consultation at the Wickes store,Long Eaton, he visited our house the following day to survey our kitchen. Neill... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Avoid Wickes Kitchens at all costs especially their so called Bedpoke Range. Missing items.. design errors.. And wickes customer services are dragging their feet and trying to avoid dealing with th... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. também em
  3. Empresa de energia solar
  4. Loja de acessórios para casas de banho
  5. Loja de utensílios de cozinha

Sobre Wickes - Long Eaton

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • 56 Nottingham Road, Long Eaton, Long Eaton, NG10 2AU, Reino Unido

  • +441158575666

4,7

Excelente

TrustScore: 4.5 em 5

184 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(184)

14 688 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Marcus on till today (sun 15th ) was…

Marcus on till today (sun 15th ) was very polite and apologetic as he was having trouble with a colleague discount card, he did ask for help on the headset but no one came but he managed to figure it out for himself as like I said no one bothered to help him, Marcus is a credit to the store 👍

15 de junho de 2025
Opinião espontânea
logótipo da Wickes - Long Eaton

Resposta da Wickes - Long Eaton

We appreciate you taking the time to share your observations. We're happy to hear that our team member Marcus was polite and helpful. We'll address the support issue to ensure better assistance is available in the future-GS

Classificada 5 em 5 estrelas

A well stocked store

A well stocked store, easy to find what we wanted.

14 de junho de 2025
Opinião espontânea
logótipo da Wickes - Long Eaton

Resposta da Wickes - Long Eaton

We're happy to hear that you found everything you wanted with ease. Thank you for your positive feedback-GS

Classificada 5 em 5 estrelas

Kirsty

A lady called Kirsty was really helpful, she was happy to take me to the items I needed a talked me through what I needed.

5 de março de 2025
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Resposta da Wickes - Long Eaton

We're happy to hear that you received such great assistance and information from our team member Kirsty. Thank you for sharing your positive experience; we appreciate your feedback!-GS

Classificada 5 em 5 estrelas

Well I have purchased decking boards…

Well I have purchased decking boards and studding from wickes in long Eaton . Excellent service ,
staff and management go out of there way to help. Elaine and Anji were great,
and I recommend this store for anyone who is doing a trade job project etc .
Very competitive prices and the decking boards are the best quality I have used over the years . And the price is great.

3 de junho de 2025
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logótipo da Wickes - Long Eaton

Resposta da Wickes - Long Eaton

Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Elaine and Anji in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Immensely helpful and friendly staff…

Immensely helpful and friendly staff here. I went in asking for some advice this morning and the store manager, Chris gave me his time and expertise and assured me on a purchase he recommended when I nearly unnecessarily purchased something else.

Thanks so much!

3 de junho de 2025
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Resposta da Wickes - Long Eaton

Thank you so much for the lovely feedback. We are delighted that the staff were both helpful and friendly and Chris assured you with his time and expertise. TW

Classificada 5 em 5 estrelas

Fabulous kitchen and service.

Fabulous kitchen and service from Emily our design consultant. From design, ordering and tweaking of order, nothing was too much trouble.
Fitted myself and support from Emily was always available.
Could not be more pleased with kitchen and service.
Many thanks.

15 de janeiro de 2025
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Resposta da Wickes - Long Eaton

Hey Phil, thanks for your five-star review, and I'm delighted that you enjoyed the service from Emily throughout kitchen design, enjoy your new space! - Dylan

Classificada 5 em 5 estrelas

Went to Wickes today & as usual was…

Went to Wickes today & as usual was able to find what I needed at a reasonable price, a special mention to Harindu who provided exceptional customer service & went out of his way to accommodate my requests, a very pleasant shopping experience, thank you!

31 de maio de 2025
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Resposta da Wickes - Long Eaton

Hi Ian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Harindu in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Long Eaton

Elaine - went to long eaton store. She was very helpful and we had a laugh and i came away with every thing i needed.

30 de maio de 2025
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logótipo da Wickes - Long Eaton

Resposta da Wickes - Long Eaton

Hi Tracey, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Elaine in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Brand new store, Long Eaton, Nottingham

Brand new store, very nice, excellent staff, very helpful, answered all our questions, showed me where item’s were in store. We will definitely be using this store again.
Well done

28 de maio de 2025
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Resposta da Wickes - Long Eaton

Hey there, thanks for your five-star review, and I'm glad you enjoyed the service in our Long Eaton store! - Dylan

Classificada 5 em 5 estrelas

Elaine & Kirsty

I often shop at wickes as its my closet and most stocked merchants. I had placed a order for 6 sets of internal door handles. Went to pick them up and had 2 fantastic women called Elaine and kirsty serve me. They were so helpful and went threw each pair to make sure they had no scratches or imperfections on them as they were a chrome finish. Couldn't be more helpful and came out super satisfied.
A great job well done both of you keep it up!!

26 de maio de 2025
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logótipo da Wickes - Long Eaton

Resposta da Wickes - Long Eaton

We're happy to hear about your positive experience! It's great to know the team provided such helpful service and attention to detail with your order. We appreciate your feedback! TW

Classificada 5 em 5 estrelas

I recently bought house paint and Harry…

I recently bought house paint and Harry is a very kind and helpful person who helped me find everything I needed. Many thanks Harry.

24 de maio de 2025
Opinião espontânea
logótipo da Wickes - Long Eaton

Resposta da Wickes - Long Eaton

We're happy to hear that you found the perfect paint and had a positive experience with Harry who assisted with finding everything you needed! Thank you for your feedback!
-AF

Classificada 5 em 5 estrelas

We didn’t buy but the service was great.

Although we didn’t buy from Wickes, the colleague we dealt with was excellent. From coming out to measure to doing the design, Neill Steven’s was great.
The reason we didn’t buy from Wickes was due to price and availability of what we wanted and is in no way a reflection of the service we received from Neill.

1 de maio de 2025
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Resposta da Wickes - Long Eaton

Hi Ryan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Neil in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

I recently planned a renovation of both…

I recently planned a renovation of both my bathroom and kitchen, and having Neil involved made all the difference. From the start, he was helpful, patient, and full of great ideas—whether it was layout suggestions or recommending the right products to suit my space and needs.

He didn’t just hand over advice and step back—he stayed actively involved, regularly checking in during the decision-making phase to make sure everything was on track and that I felt confident in my choices.
I’d definitely recommend Neil to anyone taking on a renovation project—you’ll feel supported every step of the way.

5 de abril de 2025
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logótipo da Wickes - Long Eaton

Resposta da Wickes - Long Eaton

We appreciate you sharing your experience. It's great to hear that you found our team member to be helpful, patient, and full of great ideas during your bathroom and kitchen renovation planning. We're glad they stayed actively involved, ensuring you felt supported and confident in your choices-GS

Classificada 5 em 5 estrelas

Design consultant Nick Driscoll

Design consultant Nick Driscoll, was great from start to finish. He made the process very easy and used his knowledge to help guide us through the process. The site visit was a bonus to check my measurements to ensure the units would fit! The quality of the kitchen was great and arrived on time. Very pleased from start to finish.

1 de maio de 2025
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Resposta da Wickes - Long Eaton

Hey Rob, thanks for your five-star review, and I'm delighted that you enjoyed the service from Nick throughout your design experience, enjoy your new space! - Dylan

Classificada 5 em 5 estrelas

Some of your staff are amazing

Some of your staff are amazing
Some are out standing
And just makes the whole pleasure of visiting your store a lovely experience one young lady couldn't help enought today her name was Desiree
She is a total credit to your company

21 de maio de 2025
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logótipo da Wickes - Long Eaton

Resposta da Wickes - Long Eaton

We appreciate you taking the time to share your kind words! We're glad you enjoyed your experience with our team. TW

Classificada 5 em 5 estrelas

Flexible service

Harindu sorted out my problem with my click and collect over order quickly. Thank you!

21 de maio de 2025
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logótipo da Wickes - Long Eaton

Resposta da Wickes - Long Eaton

Hey Csaba, thank you for your five-star review, and I'm glad you enjoyed the service from Harindu in our Long Eaton store! - Dylan

Classificada 5 em 5 estrelas

The service I received from Wickes at Long Eaton was exemplary.

The service I received from Wickes during the total refit of my bathroom was exemplary.
The designer, Emily Cassidy, was amazing, she was both professional and so friendly.
Emily arranged everything for me, including the installation fitter, Ian Rice, who I cannot recommend highly enough. An excellent job done with total respect from Ian to my property, for which I was extremely grateful.
Throughout the whole process I felt valued as a customer, and I will be sure to recommend Emily at Wickes, Long Eaton, to anyone looking for guidance in choice of bathroom or kitchen design.

6 de maio de 2025
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Resposta da Wickes - Long Eaton

We are so pleased to hear about your positive experience with our team. It's wonderful to know that you felt valued as a customer and that Emily provided you with the expert guidance and support you needed to create a bathroom that you love. We are also delighted to hear that Ian provided you with excellent service and that he treated your property with respect. We strive to provide our customers with exceptional service, and we are thrilled that our team was able to deliver on that promise. TW

Classificada 5 em 5 estrelas

Staff helpful even under pressure

Had to return quite a few items today, having come towards the end of a large project, and having over ordered the stuff we needed. Items across several receipts, and across both in-store purchases and also online click and collect.
Thanks go to both the initial colleague, Riley, and then to his supervisor Desiree for working through all the items and receipts, which wasn't easy as it was a busy day in the store. Neither showed any signs of getting flustered when other customers kept interrupting.
So thanks once again to both of you for being so cheery and so helpful.
Also, I know it is a new store, but it always seems so we'll looked after, shelves well stocked, and I am always greeted with staff who appear genuinely happy to help.

18 de maio de 2025
Opinião espontânea
logótipo da Wickes - Long Eaton

Resposta da Wickes - Long Eaton

Hi Sam, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Riley in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Excellent assistance from Harindu who…

Excellent assistance from Harindu who took the time to find an alternative to an out of stock item.

Great to have a Wickes back in our area.

16 de maio de 2025
Opinião espontânea
logótipo da Wickes - Long Eaton

Resposta da Wickes - Long Eaton

We appreciate your kind words about Harindu's excellent service. We're thrilled to hear that you found the alternative you were looking for and that you're happy with the return of Wickes to your area-GS

Classificada 5 em 5 estrelas

Just had a new fitted kitchen from… wicks

Just had a new fitted kitchen from wicks. Had the designer come Emily was so friendly and helpful, we was over the moon with the way the kitchen was designed
We then went forward having the fitters come great people and was so polite friendly thanks Alan Rob you did an amazing job we was so happy
Nothing was to much definitely would recommend them, if we was to have anything else Done Alan'scoffee man and rob we would as foe
Thanks again all involved from wicks

7 de abril de 2025
Opinião espontânea
logótipo da Wickes - Long Eaton

Resposta da Wickes - Long Eaton

We're thrilled to hear about your positive experience with our team! It's wonderful to know that Emily was so helpful in designing your dream kitchen. We're also delighted that Alan and Rob provided such a great fitting experience. Their dedication to quality and customer service is truly appreciated. Thank you for your kind words and for recommending us. We're proud to have played a part in creating your beautiful new kitchen-GS

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