Wickes - Oxford Opiniões 

195
•
TrustScore: 4.5 em 5

4,4

Botley Road, Oxford Oxfordshire, OX2 0HA, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wickes Oxford are incredibly friendly and helpful. The staff were amazing at helping get all that I needed and they were so welcoming. My favourite DIY store in Oxford!

A empresa respondeu

Classificada 5 em 5 estrelas

Wickes was very helpful in donating items to Stonehill Community gardens that it would have struggled to afford. Michelle was instrumental in ensuring that we met the terms of the help being offered.

A empresa respondeu

Classificada 1 em 5 estrelas

Ordered a small amount of items online for delivery, but Wickes even managed to mess this up. Items missing, several items damaged and even sent the wrong item. Contacted customer services who took ov... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From my first meeting with Melissa (Oxford Wickes)I knew I wad in safe hands.She guided me through the process with skill and professionalism but also kept it fun.It didn't matter how many times I cha... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. também em
  3. Empresa de energia solar
  4. Loja de acessórios para casas de banho
  5. Loja de utensílios de cozinha

Sobre Wickes - Oxford

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • Botley Road, Oxford, Oxfordshire, OX2 0HA, Reino Unido

  • +441865202030

4,4

Excelente

TrustScore: 4.5 em 5

195 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(195)

14 656 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Luca was great!

Luca was absolutely brilliant. He is down to earth, patient and really cares about his customers. He accommodated my late design changes being really supportive as soon as he returned from holiday as his colleagues hadn’t been as clued up when he was away. Added to the fact that he had some excellent design ideas in the first place which inspired me to renovate my kitchen and both bathrooms I am so pleased I had Luca for my design consultant, highly recommend him he is a credit to Wickes!

19 de abril de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hi Jen, we are so pleased to hear about your excellent experience. It's wonderful that Luca was patient, supportive, and provided such inspiring design ideas for your kitchen and bathrooms. We truly appreciate your high recommendation. -LR

Classificada 4 em 5 estrelas

Just a quick thank you to Luca in…

Just a quick thank you to Luca in Oxford branch this morning for helping us design our kitchen. Whilst we still haven't committed to a final provider yet, his professionalism and attention to detail were very much appreciated. We were impressed with Wickes service in-store. Thank you. Neil and Rebecca

1 de junho de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Thanks for taking the time to leave your review. We're so pleased to hear about your positive in-store experience at our Oxford branch. We appreciate your kind words regarding Luca and team's attention to detail and service. - AB

Classificada 1 em 5 estrelas

Online order on 23rd 697509668

Online order on 23rd 697509668, was told delivery will be on 25th, delivery didnt arrive after i spent the day waiting in on Monday 25th,
Did not arrive on 26th either so i Rang Oxford store today 27th and was told there were driver problems on the Monday but my order will be delivered today, they really sounded like they could not care less. I then asked for tracking info and a predicted delivery time and was asked to hold. I was on hold for over 25 mins then cut off. NO DELIVERY STILL. APPALLING SERVICE AND ZERO CUSTOMER CARE. 2 DAYS LOST, still no idea when i will receive the goods ive paid for.

25 de maio de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hi Scott, We are sorry to hear about the problems with your delivery. We have sent you a request for more information so that we can look into this for you.

Classificada 5 em 5 estrelas

Great Service

We had a really positive experience with Wickes and with our installation team, Red Dragons. We got exactly what we wanted and quickly. Great service thanks all!

11 de maio de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hey Freya, thanks for your five-star review, and I'm delighted that Red Dragon and the team were first class throughout your installation, enjoy your new space! - Dylan

Classificada 5 em 5 estrelas

Very helpful member of staff called…

Very helpful member of staff called Sue, I understand that she is a supervisor at the Oxford branch.
We wanted our kitchen units delivered and Sue organised it.

16 de abril de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hi Anne, we're so glad to hear that our colleague at the Oxford branch was helpful in organising the delivery of your kitchen units. We appreciate your positive feedback! -LG

Classificada 5 em 5 estrelas

Great service and reliable!

Great service and fast. It did not long for them to prepare for the click and collect.
Friendly and employees. Superb.

1 de maio de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hi, Patrick. Thank you for taking the time to share your review with us. We're really pleased to see you're happy with the click and collect service you received. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Staff review of Michelle and Molly

I always have the most best time at wicks , purely because of Michelle and molly who work there , they both are so so professional, giving advice and there knowledge to me ,always so polite and friendly , a huge credit to the company of wicks , without them ,it just wouldn't be the same experience , they are so good at there job , and always find the time to help me whenever they can, amazing girls , Thankyou

27 de abril de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hey Kim, thank you for your five-star review, and I'm glad that Michelle and Molly are always first class during your visits to our Oxford store! - Dylan

Classificada 5 em 5 estrelas

New kitchen design completed…

Just had a new kitchen design completed with Luca. His vision and ideas worked great to fill the kitchen to its best fit. Highly recommend visiting if you are looking for anything designed.

30 de abril de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

We're delighted to hear that you found the kitchen design process from Luca beneficial. It's great to know that the ideas worked well to maximize your space. Thank you for your recommendation! -AK

Classificada 5 em 5 estrelas

Stanton Harcourt School Community Project

We have had a great experience using Wickes' Community Project service. Michelle went above and beyond to contact our school and provide us with the resources that we need as a small school. Thanks to them we will be able to repaint our classrooms and have guttering for our Early Years setting too. Many thanks!

22 de abril de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

We appreciate you sharing your experience with our Community Project service. We're happy to hear that Michelle was able to provide your school with the resources needed to repaint classrooms and provide guttering for your Early Years setting. Thanks again! -AK

Classificada 5 em 5 estrelas

Probably the best DIY store in the UK…

Probably the best DIY store in the UK and would kick arse if they expanded to Scandinavia!

After tenants went out of their way to destroy the property on the way out and was quoted between 35k and 60k to have the place redone was thinking just walk away from it and sell up. I’m very lucky I have a good set of friends that all said they would help with DIY. Looked at all the big stores and smaller independent shops, Wickes ended up getting most my money 25k which covered new kitchen, pantry, laminated hard flooring in five rooms, all new curtain rails, toilet and sink, eight doors, and a list of equipment that will last a long while, the Botley branch was the main one I went to, great staff always giving good advice and what tools to use, one even gave me a cool YouTube channel to check out for ideas and cost cutting savers. If you want a great company with great deals all the time for your DIY highly recommend Wickes.

1 de abril de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hi Elliott Holmes, We appreciate your fantastic review! We're happy to hear that our Botley branch team provided excellent advice and support during your renovation. It's great to know that we could assist you in transforming the property and that you found our deals helpful. We value your recommendation!

Classificada 5 em 5 estrelas

Great job again by Wickes, would recommend.

Wickes have done a number of bathroom refits for us now, always completed well on time and to our budget. Chris Doughty at Wickes in Oxford did a great job of managing the project, and the installers Red Dragon Home Improvements did a fantastic job and were great to work with too.

12 de abril de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

We're happy to learn that your bathroom refits were completed well, on time, and within budget. We appreciate you mentioning the project management and installers did a fantastic job and were great to work with. -AK

Classificada 1 em 5 estrelas

I am still waiting for someone to…

I am still waiting for someone to contact me from Wickes ! Appalling experience , when I left a review over a month ago they responded to my review saying someone would contact me about my experience! Just proves they don’t care at all and pay lip service to reviews on this website !! They still incessantly advertise on the radio about how amazing they are

3 de fevereiro de 2026
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logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hi Luci, We are very sorry to hear about the lack of contact following your previous review. Please be assured that we're taking your feedback seriously, we have requested further info to have this looked into. - Sean

Classificada 4 em 5 estrelas

Our Wickes project has gone well

Our Wickes project has gone well, the only issue has been a few items that were in the original plan but then had to be swapped out due to stock availability and one item that was incorrect which slowed things down. Luca, our designer, was really helpful and created a good plan. Red Dragon as our installers surpassed expectations for quality, the end result was better than expected

30 de março de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hi, Cinch. Thank you for taking the time to share your review with us. We are really happy to see that your project has gone well and that Luca your designer was really helpful and created a good plan. We are also really pleased to see that your installation surpassed your expectations and that your pleased with the final result. Thank you again for your kind feedback. - Scott H

Classificada 4 em 5 estrelas

4 star given cause the delivery of…

4 star given cause the delivery of items were not delivered had to be chased up. Very pleased with Red Dragon workers. Worked very efficiently and cleaned up when finished every day very friendly polite and helpful.

23 de março de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hi, Anne-Marie. Thank you for taking the time to share your review with us. We're really pleased to see that your installers were very efficient, polite and helpful during your project. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Shawna from the Oxford store was the…

Shawna from the Oxford store was the most helpful person ever. She went well above her duties to help us with the order.

25 de março de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hi Myren.

We appreciate you sharing your experience! We are happy to hear that our team member was so helpful and went above and beyond to assist you with your order.- PP

Classificada 5 em 5 estrelas

Bathroom renovation

Luca was very helpful and realistic in helping us with our bathroom renovation.
He was clear in the next steps after purchasing and on the estimated time scale on the installation of the bathroom itself. He helped us to stick within our budget and was much more helpful and efficient than other competitors. Highly recommend.

22 de março de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hi Jane, we appreciate you sharing your feedback. We're happy to hear that you found our colleague helpful and realistic with your bathroom renovation, especially with the budget and timeline. Thank you for your recommendation! -LG

Classificada 5 em 5 estrelas

went in store to order 140 bags of tops…

went in store to order 140 bags of tops soil and Marcus was more than helpful , arranging delivery, taking payment the whole process was made easy by the professionalism of this guy, Well done you are a credit to your company and i hope this is recognized by your employees

21 de março de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

We appreciate you sharing your feedback. We're happy to hear that Marcus was so helpful in arranging your order and that their professionalism made the process easy. Thank you for your kind words! -AK

Classificada 5 em 5 estrelas

Very helpful discussion & visualisations

Luca was very helpful in discuss our ideas for a new bathroom and in creating visualisations so we could easily see what it would look like.

1 de março de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hi Byrd, Thanks for taking the time leaving your review. We're happy to hear that Luca was able to help design your new bathroom, It's great that discussing your ideas was helpful. Thanks again for the kind feedback. -JL

Classificada 5 em 5 estrelas

Great products and customer service

Love visiting this shop, Marcus is always supportive in finding my DIY needs, and this next project is a small cloakroom, so found the T&G boards and finished the decorating. Thanks Marcus and Wickes

14 de março de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hi Frank Oz, We appreciate you sharing your feedback. We're happy to learn that Marcus was supportive in finding your DIY needs and that you completed your project. -LC

Classificada 5 em 5 estrelas

Very positive experience

Very positive experience
Good communication and any issues were resolved quickly by Red Dragon team Would recommend

12 de março de 2026
Opinião espontânea
logótipo da Wickes - Oxford

Resposta da Wickes - Oxford

Hi John, Thank you for taking the time to share your feedback with us! -SM

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