Wickes - Stevenage Opiniões 

108
•
TrustScore: 5 em 5

4,8

Monkswood Way, Stevenage Hertfordshire, SG1 1XP, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Massive thank you to Debbie for helping me sort out the fencing for us! Really helpful information guiding me through it ! Thank you so much exceptional customer service !

A empresa respondeu

Classificada 5 em 5 estrelas

Would like to commend your sales advisor, her name is Deb. Put herself out to find out a particular item (tiles) which was not straightforward on your system. She has a great sense of humour, and very... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Helen Lloyd at Stevenage store is wonderful. We went to store just to look at the displays for ideas and pick up a catalogue. That day we left with a home visit and in store follow up booked. Withi... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Be suspicious of any company which states it cannot be judged on its delivery. Wickes is shocking when it comes to re-scheduling and cancelling deliveries. Half a kitchen has arrived and who kno... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. também em
  3. Empresa de energia solar
  4. Loja de acessórios para casas de banho
  5. Loja de utensílios de cozinha

Sobre Wickes - Stevenage

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • Monkswood Way, Stevenage, Hertfordshire, SG1 1XP, Reino Unido

  • +441438314477

4,8

Excelente

TrustScore: 5 em 5

108 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,8

Todas as opiniões

(108)

14 688 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Tony at Stevenage was very…

Tony at Stevenage was very helpful,patient and professional.
Thank you Tony.

8 de agosto de 2025
Opinião espontânea
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Resposta da Wickes - Stevenage

We're happy to hear that you had a positive experience at our Stevenage branch and that Tony was very helpful, patient and professional. We appreciate you taking the time to leave us this great feedback! -AK

Classificada 5 em 5 estrelas

Visited the Stevenage store on Saturday…

Visited the Stevenage store on Saturday to grab a few things Im a bit of a novice at DIY but a lovely colleague named Kiera was super helpful and so friendly, very knowledgeable young lady and made the experience so much less stressful. Thank you kiera.

2 de agosto de 2025
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Resposta da Wickes - Stevenage

Hi, Amanda. Thank you for taking the time to share your review with us. I'm delighted to see that, Kiera, provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Great customer service

Had a list of items and was taken round the Stevenage store by a female member of staff who showed me exactly where everything was and took me to checkout. Great customer service ELOISE 👏😀

1 de agosto de 2025
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Resposta da Wickes - Stevenage

Hi Elaine, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Debbie at Stevenage

Debbie at thevtill in your stevenage branch was fantastic. She corrected a miss pick from the warehouse which allowed me my trade pro discount. Well done and thank you

30 de julho de 2025
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Resposta da Wickes - Stevenage

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Debbie in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Great friendly Service

Debbie was very friendly, helpful and efficient. Good service.

30 de julho de 2025
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Resposta da Wickes - Stevenage

Hi, Etienne. Thank you for taking the time to share your review with us. I'm happy to see you found staff member, Debbie, to be very friendly, helpful and efficient. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Amazing customer service from Debbie…

Amazing customer service from Debbie today. So efficient helping me order my home delivery. Thanks for help Debbie !

25 de julho de 2025
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Resposta da Wickes - Stevenage

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Debbie in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Complete confidence


I'm not the sort of person to purchase impulsively, I pride myself on asking a vast array of questions, followed by copious amounts of note taking and weeks of deliberation.. and that's just for my food shop! So how shocked was I to find myself ordering a full bathroom which had been designed for me by Helen with full installation and a project managed service within hours of seeing the finished design.
I was so impressed, my A4 notepad full of questions not even needed as all information was covered prior to me asking. Helen gave me complete confidence and I can't recommend my designer Helen Lloyd and Wickes installation service enough for all the hard work and time they have put in to give me the bathroom I dreamt of.

14 de julho de 2025
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Resposta da Wickes - Stevenage

Hey Martin, thank you for your amazing review, and I'm glad that Helen was incredible throughout your bathroom design and installation, enjoy your new space! - Dylan

Classificada 5 em 5 estrelas

Debs was amazing help to find the stuff…

Debs was amazing help to find the stuff we needed

21 de julho de 2025
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Resposta da Wickes - Stevenage

Thank you for taking the time to leave your review!
We're so happy to hear that we could provide amazing assistance, and you were able to find everything that you needed.
- PP

Classificada 5 em 5 estrelas

Outstanding Service from Tatiana

Outstanding Service from Tatiana – A True Professional

I recently had the pleasure of working with Tatiana, the design consultant at Wickes Stevenage, and I cannot speak highly enough of the experience. From the outset, Tatiana demonstrated exceptional professionalism, attention to detail, and a genuine commitment to understanding my requirements.

She took the time to listen carefully to my needs, offered insightful suggestions, and created a design that was not only visually impressive but also practical and perfectly aligned with my vision. Most importantly, she worked efficiently within my budget without compromising on quality or style – something I truly appreciated.

Tatiana’s knowledge, patience, and approachable manner made the entire process seamless and stress-free. She is undoubtedly a valuable asset to the Wickes team and a true ambassador for excellent customer service.

I highly recommend her services to anyone looking for a thoughtful and expert design experience. Thank you, Tatiana, for your outstanding support!

4 de julho de 2025
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Resposta da Wickes - Stevenage

We appreciate you sharing your experience with us. It's great to hear that the design consultant Tatiana listened to your needs and created a design that aligned with your vision and budget. We're glad the process was seamless and stress-free for you.

-AK

Classificada 5 em 5 estrelas

Helen Lloyd bathroom designer at the…

Helen Lloyd bathroom designer at the Stevenage store did a terrific job with our bathroom order. She looked ahead and future proofed the design to meet the needs of an elderly relative. Great value for money and quality products.

3 de junho de 2025
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Resposta da Wickes - Stevenage

We appreciate you sharing your experience. We're so glad to hear that our bathroom designer provided great value and quality products while meeting your relative's needs. TW

Classificada 5 em 5 estrelas

Tracey & Chantelle were a great help…

Tracey & Chantelle were a great help when I came in today. Walked me directly to the products I needed and I was in and out very quickly due to their excellent customer service. Keep up the good work

5 de junho de 2025
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Resposta da Wickes - Stevenage

Hey George, thank you for your five-star review, and I'm glad you enjoyed the service from Tracey and Chantelle in our Stevenage store! - Dylan

Classificada 5 em 5 estrelas

I’ve visited Wickes

I’ve visited Wickes, Stevenage quite a few times to get things for the projects I’m working on, and the staff are always very helpful, patient and understanding. They are also very encouraging, and offer advice on which are the best products to buy for each stage of my project. A great service from all the staff at Wickes.

21 de maio de 2025
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Resposta da Wickes - Stevenage

We appreciate you sharing your positive experience with our team in Stevenage! We're happy to hear that our staff are helpful, patient, and understanding and offer great advice for your projects!
-AF

Classificada 5 em 5 estrelas

The service that Chris provided was…

The service that Chris provided was GREAT!!! As I am not the most knowledgable when it comes to DIY and gardening Chris took time to explain and help me with purchasing the correct products.

Thank you Chris

12 de maio de 2025
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Resposta da Wickes - Stevenage

Hey CR Wheeler, thanks for your five-star review, and I'm glad you enjoyed the service from Chris in our Stevenage store! - Dylan

Classificada 5 em 5 estrelas

I went to the Letchworth branch today…

I went to the Letchworth branch today and I was a bit lost on what Tiles to choose and what to do and I was wondering around and a gentleman that worked there called Tony big shout out to Tony he asked me what style tile I was looking for and he ran with it. He was absolutely amazing so helpful so kind and considerate He used one of the display ends to lineup the Tiles to sit next to each other so that I could see how it would all work together. I must admit he was so helpful and I’m very grateful so thank you Tony amazing Customer Service.

25 de abril de 2025
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Resposta da Wickes - Stevenage

Hey Lee, thank you for your positive feedback, and I'm glad that Tony was able to help you out in our Stevenage store! - Dylan

Classificada 5 em 5 estrelas

Customer after care service

We had a very good after care experience with Helen Lloyd. After appx. 8 month, she managed to arrange the same discount for additional base unit for us.
We definitely recommend Wickes design service in Stevenage with Helen Lloyd. Very experienced and professional advice from our experience.

15 de abril de 2025
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Resposta da Wickes - Stevenage

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Helen in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Cant praise DEB enough

I couldn't ask for a more patient, more helpful and friendly Person, DEB. I am disabled and wanted topsoil which was in the back was at the back of the store. DEB moved split bags out of the way and lifted all to my need. Then to the till to pay, where she was knowledgeable and friendly, in spite of my mischievous sense of humour. Then once paid for DEB and a colleague pushed the heavy trolley to my car and loaded it up, taking precautions to prevent spillage and split bags..

I drove away very happy

7 de abril de 2025
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Resposta da Wickes - Stevenage

We are so pleased to hear about your positive experience. It sounds like you received exceptional service from our team member. We appreciate you taking the time to share your feedback, and we will be sure to pass your kind words along. We strive to provide our customers with the best possible service, and it is rewarding to hear that we met your expectations. - SW

Classificada 5 em 5 estrelas

From the first time I walked in the…

From the first time I walked in the stevenage store it was an amazing experience. Everyone was happy and always happy help!! Amazing experience.
I've had a kitchen done and heating system and all was spotless.

4 de dezembro de 2024
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Resposta da Wickes - Stevenage

Hey Ionel, thanks for your five-star feedback, and I'm glad you enjoyed the service in our Stevenage store! - Dylan

Classificada 5 em 5 estrelas

Excellent service by Tony

I visited wickes stevenage today, and the staff were excellent. Tony was very helpful and very knowledgeable.
I hope the management at wickes appreciate his efforts and are paying him well.
Thanks Tony 5 stars

5 de março de 2025
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Resposta da Wickes - Stevenage

Hi A Lobo,

Thank you for your kind words and five-star review. We're thrilled to hear about your positive experience and how helpful you found our staff member to be. We appreciate your feedback and will be sure to pass it along. - SF

Classificada 5 em 5 estrelas

Thank you so much Toni for your help…

Thank you so much Toni for your help today fabulous customer service and great product 😀 👍 👏

4 de março de 2025
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Resposta da Wickes - Stevenage

Hi Hekrem, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Classificada 5 em 5 estrelas

1st communication to last.

1st communication to last.
Fantastic!!!
Can’t fault the staff & management at Wickes Stevenage 👍

15 de fevereiro de 2025
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Resposta da Wickes - Stevenage

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

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