Wickes - Sutton Opiniões 

155
TrustScore: 5 em 5

4,8

Kimpton Way, Unit 1, K2 Trade Park, Sutton Surrey, SM3 9QS, GB


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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I tried to make an appointment booking, and was not sent a link to the online meeting. No effort made by the branch to follow up. I've made another booking but again have not been sent a link to the m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I purchased 12 x 300 x 600 tiles, they were so heavy. A Staff member named Lewis, very young man volunteered to select the items and loaded them into my vehicle. He was very sincere, helpful and coope... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

While we are exploring some refurbishment, and therefore we went to Wickes Sutton to take a look on both kitchen and bathroom stuff. Ria is so helpful and professional who explain every process in a d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There’s a current issue with using gift cards on line so I was a little annoyed as I wanted a home delivery for a bulky item therefore a trip to the store seemed a waste of time. Came into the sutton... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. Loja de acessórios para casas de banho
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Sutton

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • Kimpton Way, Unit 1, K2 Trade Park, Sutton, Surrey, SM3 9QS, Reino Unido

  • +442086418765

4,8

Excelente

TrustScore: 5 em 5

155 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(155)

14 346 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Went to the Sutton Branch today

Went to the Sutton Branch today.
Will and Dave were particularly helpful in helping me pay and load items into the van.
Friendly, professional, courteous and very helpful. Made the experience a good one and a good start to the day.

11 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi Matthew, Thank you for the lovely review, we are happy Will and Dave were able to offer such wonderful customer service. - Sean

Classificada 4 em 5 estrelas

Excellent service by Shakira

Excellent service by Shakira
Took the time to check all contents were present in the opened box

9 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hello, thank you for the positive feedback relating Shakira in our Sutton store, I'm glad that you had a good experience. - Dylan

Classificada 5 em 5 estrelas

Shakira

Shakira was very nice and had a smile on her face

9 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hello, thanks for sharing your positive feedback regarding Shakira in our Sutton, I'm glad she was able to help you! - Dylan

Classificada 5 em 5 estrelas

Really good personal and good prices…

Really good personal and good prices !!!
Thank you Wickes

9 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hey Miss Am Cretu, thank you for your wonderful review regarding our Sutton store, I'm delighted you enjoy the staff and the prices we can provide! - Dylan

Classificada 5 em 5 estrelas

Very good and quick service

Very good and quick service, thank you very much

9 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi Andrew, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Classificada 5 em 5 estrelas

Shakira was very helpful

Shakira was very helpful. She patiently made several changes to the order as requested. Very satisfied with the service.

6 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hello Lal, thanks for sharing your amazing feedback, and I'm delighted that Shakira in our Sutton store was very helpful with your order! - Dylan

Classificada 5 em 5 estrelas

Great customer service from David at Wickes…

Just had a great experience at Wickes Kimpton Park - absolutely first class customer service from David - helped me with my enquiries- very knowledgeable and helpful! Thank you!!

8 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi, Rich. Thank you for taking the time to share your review. I'm really pleased to see that, David, was helpful and provided first class customer service on your visit. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Shakira top score

6 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hey there, thanks for your positive review! - Dylan

Classificada 5 em 5 estrelas

New kitchen

I came to order a new kitchen for my daughter’s flat. I had all of the measurements but needed a little guidance and the lady that helped me …Ria, was absolutely superb. She showed me everything I needed and helped the choose the best value. I couldn’t fault the service and thank you Ria….. for a job very well done

12 de agosto de 2024
Opinião espontânea
logótipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi There, thanks for taking the time to share this feedback. RD

Classificada 5 em 5 estrelas

Help with kitchen

Great customer service and help with choosing the best option by Rachel Camilleri.

6 de agosto de 2024
Opinião espontânea
logótipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hello Michal, thanks for your five-star review, and I'm delighted that Rachel was first class throughout your kitchen design, enjoy your new space! - Dylan

Classificada 4 em 5 estrelas

Wickes Sutton, Surrey.

After a mess up and failed delivery yesterday, I called the store as I was really annoyed (but not rude) I was helped, by Anna, Kiran & finally Lara who managed to put things right and get my itmes to me first thing this morning. The customer service was excellent and I want to thank them for their efforts and for putting right the mistakes made by their delivery service.

26 de julho de 2024
Opinião espontânea
logótipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi JM,

Thanks for taking the time to share your recent feedback with us, im sorry to hear you had issues with a failed delivery on this order but i am glad to hear Anna, Kiran and Lara were able to assist you in getting the items out to you this morning for the project to get underway. - SF

Classificada 5 em 5 estrelas

Customer Service - Chris Mosengo

I recently had the pleasure of being assisted by Chris Mosengo, and I cannot express enough how grateful I am for his exceptional service. From the moment I reached out with my concerns, Chris listened attentively and showed genuine empathy towards my situation. He swiftly provided a practical solution and went above and beyond by arranging for the missing item to be delivered as soon as possible.

Chris's professionalism and dedication to customer satisfaction were truly commendable. He not only resolved my issue efficiently but also made the entire process stress-free and pleasant. His prompt and proactive approach made all the difference, and I felt valued and respected as a customer.

Thank you, Chris, for your outstanding support and for turning a frustrating experience into a positive one. Your commitment to excellence is truly appreciated, and I highly recommend your services to anyone in need of reliable and empathetic assistance. Keep up the great work!

21 de julho de 2024
Opinião espontânea
logótipo da Wickes - Sutton

Resposta da Wickes - Sutton

Hi, Priyanka. Thank you for taking the time to leave your review. I'm really happy to learn that, Chris, was able to help assist you with your issue regarding your missing item. I'm also glad to see that, Chris, offered excellent customer service turning a frustrating experience into a positive one. Thank you again for your kind feedback. - Scott H

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