Wickes - Welwyn Garden City Opiniões 

156
•
TrustScore: 5 em 5

4,9

1 Bessemer Road, Welwyn Garden City Hertfordshire, AL7 1GF, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Harrison is a great asset to your store.He was really friendly and helped me to get my materials and load them onto the vehicle!Excellent customer service and great value for materials in store.

A empresa respondeu

Classificada 5 em 5 estrelas

Very professional knowledgeable approachable and Greg went above and beyond to help me out . Give that man a raise

A empresa respondeu

Classificada 5 em 5 estrelas

Ollie did a great job - I highly recommend going with him for the design. He always responded quickly and went beyond what was needed (eg spending extra time on the visual design to make sure we could... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Absolute waste of time. Booked in for a bathroom and kitchen design appointment. The person was so uninterested, would not look at our drawings or measurements. Did not offer any real advice and w... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de hardware
  2. também em
  3. Empresa de energia solar
  4. Loja de acessórios para casas de banho
  5. Loja de utensílios de cozinha

Sobre Wickes - Welwyn Garden City

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • 1 Bessemer Road, Welwyn Garden City, Hertfordshire, AL7 1GF, Reino Unido

  • +441707428652

4,9

Excelente

TrustScore: 5 em 5

156 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(156)

14 688 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent customer service today from…

Excellent customer service today from Frankie at wgc. He was Helpful, polite friendly and informative. Also excellent customer service from Greg who was placing an order for me when I changed my mind half way through. Very patience and polite. Also great service from Mitchell who helped us to the car.

29 de março de 2025
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hi Linda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Frankie in our store and that they provided you with useful advice. -AH

Classificada 2 em 5 estrelas

Customer assistant needs retraining

I searched for an item but couldn't find what I needed so asked the guy at the till if they stock it. He was dismissive and disinterested. I had to explain what it was , what it was used for and as a last resort showed him a phone pic of said item. The shop was empty so I wasn't holding anyone up in the queue.
I left to shop elsewhere

21 de março de 2025
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

We appreciate you taking the time to share your experience. We're sorry to hear that you had a less than satisfactory interaction with our staff. We strive to provide excellent customer service. We have sent a request for more information via Trustpilot so that we can look into the situation. - SW

Classificada 5 em 5 estrelas

Amy from WGC wicks was most helpful

Amy from WGC wicks was most helpful, helping me pick an appropriate paint and colour for my work staff room !

12 de março de 2025
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Amy in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Fantastic experience

Fantastic experience from start to finish with a new kitchen installation for my mum. We worked with Ashley Williams from the Welwyn branch, I would highly recommend, he was super patient, calm and very easy to work with, nothing was any trouble and he made sure that we could work out a solution to meet our needs and budget. Also the planner and fitters were excellent too, everything was carried out as planned and ahead of schedule in the end, all very professional, excellent quality and workmanship.
We were all super impressed with the service and quality from Wickes and I have been recommending to my friends and family. Thanks so much for such a good experience.

9 de dezembro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ashley in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Excellent experience!


I recently purchased a new kitchen with Amy from Wickes Welwyn and I couldn’t be happier with the entire experience! Amy was incredibly helpful and knowledgeable, taking the time to understand my needs and offering great design suggestions. The end result looks absolutely stunning. I highly recommend Amy and Wickes for anyone looking for a top-quality kitchen with excellent customer service!

14 de novembro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Amy in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

Great experience and service.

Great experience and service from the showroom team and fitter Paul McCarthy designing and fitting our new Kitchen. As well as the colleagues on the shop floor when it came to ordering the tiles and flooring to complete the project.

11 de novembro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Paul in our store and that they provided you with useful advice. -AH

Classificada 5 em 5 estrelas

New Bathroom.

New Bathroom.
We went to Wickes in Welwyn Garden City with the hope to upgrade our bathroom. We spent some time with Ashley who listened to our wants and needs. After he visited our house to measure everything correctly, he sent us some great plans. He made it very easy for us to make some small amends. We now can not wait to see it when it is done.

11 de novembro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

HI Cheryl, thanks for taking the time to share this feedback, we are pleased to hear that Ashley listened to your wants and needs, we appreciate you taking the time to let us know. RD

Classificada 5 em 5 estrelas

New Bathroom

Ashley was great from start to finish. The design was excellent and Ashley was very patient. I would highly recommend.

18 de novembro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hi Simon, thanks for taking the time to share this feedback, we are pleased to hear that Ashley was great from start to finish, we appreciate you taking the time to let us know. RD

Classificada 5 em 5 estrelas

Went in Wickes to get some flooring

Went in Wickes to get some flooring, once we got to the till, we was served by Greg, who was very helpful and informative, and even advised and helped myself sign up for a TradePro card listing all the benefits of having one, allowing me to save 10% on my purchase! Brilliant customer service!

8 de janeiro de 2025
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hi Brandon, thanks for taking the time to share this feedback, we are pleased to hear that Greg was very helpful and informative, we appreciate you taking the time to let us know. RD

Classificada 5 em 5 estrelas

Wickes Kitchen

We have used Wickes before for our kitchen and again they didn't disappoint us on our 2nd occasion. Our design consultant Amy Tang was exceptional, right from the moment we walked into the showroom and all the way through to us placing the order.

29 de dezembro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hi John, thanks for taking the time to share this feedback, we are pleased to hear that Amy was exceptional right from the start, we appreciate you taking the time to let us know. RD

Classificada 5 em 5 estrelas

Bathroom Design with Amy

We had our bathroom designed by Amy Tang at the Welwyn Garden City store and installed by Chris Bembridge.
She was very professional and patient, and went above and beyond to ensure the design was perfect. Her advice and her product knowledge, as well as the Wickes installation service made the whole experience easy and stress free. 

5 de agosto de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hello Michelle, thanks for your five-star review, and I'm glad you enjoyed the service from Amy and Chris throughout your bathroom design and installation. It makes us proud you're happy with the end result and enjoy your new space! - Dylan

Classificada 5 em 5 estrelas

Great customer service from kitchen…

Great customer service from kitchen planning service. Amy Tang one of the kitchen designers impressed me by her friendly and helpful manner as well as overall competence and efficiency.

11 de outubro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hey Patricia, thanks for your positive review, and I'm glad that Amy in our Welwyn Garden City store was amazing throughout your design kitchen process, enjoy your new space! - Dylan

Classificada 5 em 5 estrelas

A Perfect Blend of Elegance and Functionality

Bathroom Designer Review: A Perfect Blend of Elegance and Functionality

I had the pleasure of working with Ashley for a complete bathroom remodel, and he completely put me at ease from our first consultation. Ashley has an incredible eye for design. He took the time to understand my preferences and lifestyle, incorporating my ideas while introducing innovative concepts I hadn’t even considered. The balance between aesthetics and functionality was seamless—every fixture, tile, and colour palette felt intentional and cohesive.
Throughout the project, communication was transparent and frequent. Ashley kept me informed about progress, any challenges, and key decision points, ensuring that everything stayed on schedule. They worked closely with contractors, managing every aspect of the remodel with precision. It was refreshing to work with someone who is as professional as they are creative.
Overall Experience
If you're looking for a bathroom designer who combines style, functionality, and meticulous attention to detail, I highly recommend Ashley. He transformed a tired, outdated space into a modern and relaxing space. I have will be contact Ashley again on future projects.

4 de outubro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hello Ms G, thanks for your wonderful review, and I'm delighted that you loved the service from Ashley in our Welwyn Garden City store throughout your bathroom design. It makes us proud you would recommend Ashley and enjoy your new space! - Dylan

Classificada 5 em 5 estrelas

Excellent customer service from Greg

Excellent customer service from Greg at Wickes Welwyn Garden City last weekend, when looking for wood to make Wildlife boxes. Helpful advice regarding the right materials, very friendly and brought everything to my car. Thank you very much Greg!

28 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hey Lisa, thanks for your wonderful review, and I'm delighted that Greg in our Welwyn Garden City store was super helpful during your visit! - Dylan

Classificada 5 em 5 estrelas

Excellent service & Customer care

I have recently moved to WGC and have used Wickes for lots of DIY requirements. The staff are always polite and helpful, but I would like to praise Greg who went above and beyond to help me yesterday.
I needed 2 items that I couldn't locate but he spent time searching the shelves and suggesting alternative solutions. He was very patient explaining how to adjust a door catch I needed, so a big thank you for your excellent service.

27 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hello Claudia, thanks for your five-star review, and I'm delighted to learn that you enjoy shopping in our Welwyn Garden City store, and also it makes us proud Greg is always helpful! - Dylan

Classificada 5 em 5 estrelas

Brilliant staff

Helen at WGC branch was just so patience and helpful. Helped me create an online order. To be honest all the staff at this branch and really knowledgeable and approachable. So happy I only live around the corner.

20 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hi Nigel, Thanks for taking the time to share your experience in our WGC branch, I'm glad that Helen was able to assist you in making an online order and that the staff are really knowledgeable and approachable. -SF

Classificada 5 em 5 estrelas

Manager

Staff members very helpful and store very nice and looked after

16 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hey Mr Clark, thanks for your five-star review, and I'm glad that you enjoyed the service in our Welwyn Garden City store! - Dylan

Classificada 5 em 5 estrelas

Amazing Staff

Great experience in Welwyn Wickes the other day. The staff go above and beyond every visit. Shout out to Michael the store manager who always leads from the front. Also another big shout out for the designer Oliver who was very helpful in the show room and giving us some good inspiration for our kitchen ideas.

14 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hi Chloe, thanks for taking the time to share this feedback, we are pleased to hear that Michael provided you with a great service in store and Oliver was on hand to help with inspiration for your Kitchen, we appreciate you taking the time to let us know. RD

Classificada 5 em 5 estrelas

Greg for the win

Went to B&Q for some C10 wood and couldn't find it anywhere - the assistant didn't even know what I was on about. Went to Wickes and Greg assisted me, it was seemless service. Been back to Wickes numerous times since and Greg's pretty much advised on all my home projects (he may as well have done it himself). He advised all the right products - very informative, polite and helpful. I am now a Wickes TradePro user account holder.

13 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hi Jemma, Thank you for taking the time to leave your Google review. We're delighted to learn about your experience with Greg and how pleased you are with the services they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Classificada 5 em 5 estrelas

Shakira at Welwyn Garden City

Shakira at the Welwyn Garden City branch was extremely friendly and knowledgeable in helping me choose the correct lighting for my home.

9 de setembro de 2024
Opinião espontânea
logótipo da Wickes - Welwyn Garden City

Resposta da Wickes - Welwyn Garden City

Hello Ashley, thank you very much for your wonderful review, I'm glad to learn that Shakira in our Welwyn Garden City store was very helpful and friendly during your visit. - Dylan

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais