Wickes - Widnes Opiniões 

112
TrustScore: 4.5 em 5

4,4

Earle Road, Bowers Business Park, Widnes Widnes, WA8 0TA, GB


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Classificada 5 em 5 estrelas

I can’t thank Hayley enough for designing both our kitchen and bathroom, following through the process and coming and checking , when finished, if I was satisfied. Hayley never made me feel guilty whe... Ver mais

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Classificada 5 em 5 estrelas

We recently had our kitchen designed by Hayley. She was so helpful and listened to exactly what we wanted and made some really useful suggestions. She was very patient and never flinched when I chang... Ver mais

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Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Excellent service from Ben at Wickes! We recently purchased our new kitchen from Wickes, and we couldn’t be happier with the service we received from Ben. From the very beginning, Ben... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Wickes I have the text message stating you'll deliver my order between 9am and 1pm today 1pm has come and gone I have not gone, and nothing has arrived Checking my order online states your del... Ver mais

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Informações sobre a empresa

  1. Loja de hardware
  2. Loja de acessórios para casas de banho
  3. Loja de utensílios de cozinha
  4. Empresa de energia solar

Sobre Wickes - Widnes

Escrito pela empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Informações de contacto

  • Earle Road, Bowers Business Park, Widnes, Widnes, WA8 0TA, Reino Unido

  • +441514338888

4,4

Excelente

TrustScore: 4.5 em 5

112 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(112)

14 520 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service

We received excellent service from Dave in Widnes. We have an odd shaped kitchen and he managed to design us a great space that flowed and gave us lots more storage. He was very friendly, gave lots of advice and wasn't pushy at all. We got a great deal and can't wait to have my new kitchen installed

26 de julho de 2026
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Resposta da Wickes - Widnes

We're so pleased to hear about your excellent experience, Debbie! It's wonderful that Dave was able to create such a great space with lots of storage, and that you found them friendly and helpful. We can't wait for you to enjoy your new kitchen! - AB

Classificada 5 em 5 estrelas

Thankyou Hayley.

I can’t thank Hayley enough for designing both our kitchen and bathroom, following through the process and coming and checking , when finished, if I was satisfied. Hayley never made me feel guilty when I changed anything and made me feel like her only customer. I feel I have made a new friend. If I could award her more than 5 stars I would. Thankyou Hayley for caring.

1 de julho de 2026
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Resposta da Wickes - Widnes

Thank you for taking the time to share your wonderful feedback. We're so pleased to hear about your excellent experience with Hayley. It's fantastic to know that she made you feel like a valued customer and that you are so satisfied with your new kitchen and bathroom. We truly appreciate your kind words. - AB

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Excellent service from Ben at…

⭐⭐⭐⭐⭐ Excellent service from Ben at Wickes!

We recently purchased our new kitchen from Wickes, and we couldn’t be happier with the service we received from Ben.

From the very beginning, Ben was incredibly patient, knowledgeable, and supportive. He took the time to listen to exactly what we wanted, answered all of our questions, and never made us feel rushed, even when we changed our minds or needed extra advice.

Ben was with us every step of the way, helping us plan and organise our kitchen, making what could have been a stressful experience feel easy and enjoyable. His attention to detail, professionalism, and friendly approach really stood out.

We can’t thank Ben enough for all of his help and would highly recommend him to anyone looking to design and purchase a kitchen from Wickes. He’s a real credit to the company!

16 de julho de 2026
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Resposta da Wickes - Widnes

Hi Elizabeth, we're so pleased to hear about your wonderful kitchen buying experience. It's fantastic that our designer was patient, knowledgeable, and supportive throughout the process. We're glad the experience felt easy and enjoyable, and we appreciate your high recommendation! -LG

Classificada 5 em 5 estrelas

We recently had our kitchens designed by…

We recently had our kitchen designed by Hayley. She was so helpful and listened to exactly what we wanted and made some really useful suggestions. She was very patient and never flinched when I changed the position of a tap a million times! I would definitely recommend Hayley if you're thinking of a new kitchen.

27 de junho de 2026
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Resposta da Wickes - Widnes

Hi, Lynne. Thank you for taking the time to share your review with us. We're delighted to see that your design consultant, Hayley, was helpful and listened to requirements whilst coming up with some great suggestions during your appointment. Thank you again for your kind feedback.- Scott H

Classificada 5 em 5 estrelas

Hayley was so lovely and informative

Hayley was so lovely and informative. She put me at ease right away and didn't make me feel daft with all my questions! Hayley was honest and open and I trusted her opinion and advise.

20 de julho de 2026
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Resposta da Wickes - Widnes

We're so pleased to hear about your positive experience and the great service you received, Ria! It's wonderful that Hayley was so helpful and made you feel at ease. Thank you for your kind feedback! - AB

Classificada 5 em 5 estrelas

Exceptional bathroom design & fit out

From start to finish, Wickes have provided a truly superb experience for us upgrading our bathroom. Lyndsey at the Widnes store designed our bathroom and advised on a great selection of tiles, fittings and furniture, then input it all in the PC so we could see exactly what our finished bathroom would look like.
Before the work started the whole process was explained from delivery, to specialist work, and what to expect from the fitting team.
Our fitter Joe was superb, working in the summer heat from first thing in the morning into the evening to get the job done to perfection in a timely manner. The finish was absolutely perfect and was exactly how Lyndsey designed it!
Now it’s finished we absolutely love it, and will for sure be back when it’s time to do the kitchen
Thanks Wickes
P&L

24 de junho de 2026
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Resposta da Wickes - Widnes

We are so pleased to hear about your truly superb experience upgrading your bathroom! It's fantastic that our team provided excellent design advice and that the fitting team delivered such a perfect finish. We look forward to assisting you with your kitchen in the future! -AK

Classificada 5 em 5 estrelas

This Wickes is great

This Wickes is great, well spaced out with lots of choices and Angela is wonderful and made us laugh!

18 de junho de 2026
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Resposta da Wickes - Widnes

Hi Emma, We're so happy you enjoyed your visit and found our selection great. We appreciate your kind words about Angela. - Sean

Classificada 5 em 5 estrelas

Just to say a big thank you to Kevin a…

Just to say a big thank you to Kevin a great member of staff, nothing too much trouble. He helped me with three bags of sand and even took it to my car . A big thank you .Lesley

17 de junho de 2026
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Resposta da Wickes - Widnes

Hi Lesley, We're so glad to hear about your positive experience and the excellent service you received. We appreciate you sharing your kind feedback with us! - Sean

Classificada 5 em 5 estrelas

Alex was extremely helpful gave us what…

Alex was extremely helpful gave us what we asked for colour matching the paint

17 de junho de 2026
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Resposta da Wickes - Widnes

Hi Helen, Thank you for your five-star review in which you told us about how helpful you found our store colleague Alex, helping you with our paint colour matching service. We appreciate your business.

Classificada 5 em 5 estrelas

Had a really good home and in-store…

Had a really good home and in-store visit with Lyndsey. She listened to our ideas and made some fantastic suggestions.

The kitchen design looks wonderful and can't wait for it to happen later this year.

Would certainly recommend speaking with Lyndsey if you're looking for a new kitchen.

10 de junho de 2026
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Resposta da Wickes - Widnes

We're so pleased you had such a positive experience with your kitchen design! It's wonderful that Lyndsey listened to your ideas and offered fantastic suggestions. We can't wait for your new kitchen to be installed. -AK

Classificada 5 em 5 estrelas

Excellent customer service from Phil.

I was sent to Wickes Widnes for some building materials (I did not have a clue what I was doing) every member of staff were so helpful. However, I received absolutely outstanding service from Phil! Phil showed me what I was looking for and helped me with the damaged goods offering them to me at a reduced price, he then took me to the checkouts and even helped me to my car and loaded the materials for me. I can't believe how amazing he was, such a pleasant gentleman, nothing was too much trouble. I have never been to Wickes before, but this will be my go to place now. Thanks Phil

13 de junho de 2026
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Resposta da Wickes - Widnes

Hi Maureen, we're so happy to hear about your positive experience with us! It's wonderful that Phil could assist you with your building materials and provide such outstanding service. We appreciate you sharing your feedback and look forward to seeing you again. -LR

Classificada 5 em 5 estrelas

Kitchen design

When we went into wicks they were like every other business trying to sell something, really attentive and very helpful. Happily this continued right the way through when. Lyndsey came out to measure and plan our kitchen she took everything we said on board never trying to push her own opinions. She answered all our questions brilliantly and helped immensely with what would and wouldn't work.
We got our own fitter and Lyndsey said that she would make time for any questions from him and to nip on to the store and speak to her which he did.
Everything came when we requested and the delivery lads were great.
Now the kitchen is finished we can't thank Lyndsey enough for bringing my wife's dream to fruition. She now wants Lyndsey to design a bathroom for her.

I know it's her job but the fact she made use of every usable inch is brilliant. We couldnt recommend her enough. From what we had to have now is mind blowing.

6 de maio de 2026
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Resposta da Wickes - Widnes

Hi Christy, Thank you for your review in which you told us about the excellent customer service you received from our design consultant Lyndsey. It's good to know that every detail was taken into consideration. This feedback will be fed back to the store so thank you. We appreciate your business.

Classificada 5 em 5 estrelas

Angela is a credit to the Widnes store

Angela is a credit to the Widnes store. My shower broke after 5 month and she was absolutely brilliant went above and beyond thank you.

8 de junho de 2026
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Resposta da Wickes - Widnes

We're delighted to hear about your positive experience and appreciate your kind words. We're glad we could assist you. - Sean

Classificada 5 em 5 estrelas

Championing SEN through kindness and…

Championing SEN through kindness and expertise.

Wickes - Widnes got wind of our school gardening project and the fact we were struggling to carpet the horticultural area.

Within days we were gifted bark and weed suppressing membrane.

Not only that, we have been given some top horticultural advice to ensure our garden area thieves.

Thanks to the stellar customer service and dedication to the local community, we have a beautiful garden area where our pupils can thrive.

Thanks to all the team in Wickes - Widnes.

Maybe you can pay a visit soon :)

Mr. O'Neill
Childwall Abbey School.

1 de junho de 2026
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Resposta da Wickes - Widnes

Hi, Mr O'Neill. Thank you for taking the time to share your review with us. We are delighted to see that our Wickes store in Widnes was able to help donate materials for your schools horticultural area. Thank you again for your kind feedback. - Scott H

Classificada 5 em 5 estrelas

Great experience at wickes today

Great experience at wickes today , linzie was really polite and helpfull , she explained the whole process very clearly and made choosing everything so simple. 😊

30 de maio de 2026
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Resposta da Wickes - Widnes

Hi, Michael. Thank you for taking the time to share your review with us. We're really pleased to see that, Linzie, was polite and helpful, providing a excellent shopping experience. Thank you again for your kind feedback. - Scott H

Classificada 1 em 5 estrelas

Our nightmare !!

A nightmare !!
Do not buy a made to measure kitchen from wickes. We have had nothing but trouble since we bought one. The sales assistant hayley at widnes branch came out twice to measure up and when the kitchen arrived it was to small. A made to measure kitchen she measure twice was small!! She has no empathy for us and tried to say it wasnt her mistake. Also the delivery company appalling delivered our kitchen and dropped the island and cracked both my flooring and worksurface the driver said I should keep it as it was only a crack no apology for cracking both my flooring and island. He also had cracked the sink which we later found out and also it did not matter as when we went to see if the sink fitted it did not so she measured that completely wrong. The service from a large company has been awful. I only gave one star as customer service have been helpful. We went to wickes as we had headed good things but I wpuld never recommended them to anyone stay away

30 de abril de 2026
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Resposta da Wickes - Widnes

Hi, Becky. Thank you for taking the time to share your review with us. I'm sincerely sorry to learn of the issues you've had with your kitchen order. I've sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

Classificada 1 em 5 estrelas

Wickes WIDNESS Branch are a total bunch...

Wickes WIDNESS Branch are a total bunch of (Please insert the most foul profanity word you can think of here).
An order was placed for delivery and money taken.
Delivery arrived with only 1 sheet if wood. The stud timber was not delivered. This is the 2nd time in a week WIDNESS has screwed up with delivery's. There was NO e mail or text message letting me know of the missing items of which the sheet of wood was no use without the stud wood. Delivery was refused and driver took away the one sheet of wood. CCTV recorded this as evidence. I called the customer complaint number and after 20 minuets wait got through to them. Customer service then had to call the Widness Branch to find out what was going on.
Having called them once last Sunday & twice on Monday and once on Tuesday earlier this week with the first order having been messed up. I hope she has better results than I did. (That's if she can wake them up!)
I have requested a refund of the full amount and after the customer service rep got through the branch she came back and stated a FULL refund will be given.
I don't know how bad other branches of Wickes are but if possible A V O I D Widness!

21 de maio de 2026
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Resposta da Wickes - Widnes

Hey there, thank you for your valuable feedback, and I'm sincerely sorry to learn of the issues you've faced with your delivery. If you can please reply to the private message I've sent you on Trustpilot we can look into this for you. - Dylan

Classificada 5 em 5 estrelas

I did a click and collect order and…

I did a click and collect order and overbought some tiles. It was just over a month when I took the extra back for a refund and thought I’d call first to check it wasn’t too late. Albie answered and was very friendly and helpful, offered to double check for me before I made my way to the store. When I entered the store he remembered our conversation and dealt with it for me. Great customer service

9 de maio de 2026
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Resposta da Wickes - Widnes

Hi, Thanks for taking the time leaving your review. We're happy to hear that a team member was friendly and helpful when you returned your extra tiles. Thanks again for the kind feedback. -JL

Classificada 5 em 5 estrelas

Kitchen Renovation…

We have recently had some renovation work done on our kitchen. We asked a number of kitchen suppliers to provide a design for us. We were amazed at the design Lyndsey Matthews, kitchen designer provided at Wickes in Widnes and so we decided to go with it. Lyndsey listened to everything we asked for and included it all in her design. We are absolutely delighted with the end results.

From the start of the project until completion nothing has been too much trouble for Lyndsey who has answered any queries we have had. Wickes customer services have also been very professional and organised, keeping us informed of deliveries etc. along the way.

We used Wickes installation service to fit the kitchen and Arthur and his team have done a great job, completing the fit earlier than expected.

The quality of the kitchen is great and we are so happy with the clean fresh look.

If you are considering having a new kitchen I would highly recommend going to Wickes and talking to Lyndsey Matthews, kitchen designer.

9 de abril de 2026
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logótipo da Wickes - Widnes

Resposta da Wickes - Widnes

Hi Christine, Thanks for taking the time leaving your review. We're happy to hear that Lyndsey listened to your needs and that you are delighted with the results. We appreciate you mentioning the professionalism of our customer service team and the great work completed by the installation team. Thanks again for the kind feedback.

Classificada 5 em 5 estrelas

Looking for a plumbing fitting

Looking for a plumbing fitting, asked Tom and he said he wasnt very knowledgeable but came anyway. Kept looking and hubby found item number. Tom looked and found position but the item was wrong size he then removed front item and found the correct item behind. Would not have done that. Although he knew nothing about plumbing he stayed and was able to sort us out. Many young people would have walked away. Kudos to him.

7 de maio de 2026
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Resposta da Wickes - Widnes

We're happy to hear that your kitchen change was a dream Olwyn! It's great to know the design and fitting were super and that Tom was a great help. Thank you for recommending Wickes! - Andrew

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