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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Beautiful long sheepskin chair pads. I'm absolutely over the moon with my products! Wonderful products and great value! Ordered Sunday and delivered Thursday. The only reason I didn't give 5 stars... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Don't bother ordering u get no confirmation of delivery and paid for next day delivery , ignore your messages n dont pick up phone. Then you get a message number isnt working. Whatapp. You get automat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was looking for something to rejuvenate my year old sheepskins that adorn our dining table chairs. They get a lot of wear and was keen to refresh them. The Woolies Restorative Spray smells lovely and... Ver mais

Classificada 5 em 5 estrelas

These skins are absolutely gorgeous! Wildash kept me updated throughout the entire process. Because these are natural products and not mass produced, there was a longer processing time, though Mae Ann... Ver mais

Informações sobre a empresa

  1. Fornecedor de pele de ovelha e produtos de lã
  2. também em
  3. Loja de acessórios de moda
  4. Loja de artigos domésticos

Escrito pela empresa

Luxury, sustainable, design-led home accents and fashion accessories. Specialists in beautiful large sheepskin rug and fur throw production for beautiful homes. Quirky and delightful personalised products including the inimitable ruler height chart and...


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

374 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(374)

16 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Terrible customer service, no items and no refund

I reached out to customer service after 4 weeks with no updates to my order - they responded offering to replace an out of stock item. I declined and asked for a refund, they still have not responded despite multiple followups over 2 more weeks. Absolutely horrible customer service, it's been a month and a half now with no order and no refund.

23 de junho de 2024
Opinião espontânea
logótipo da Wildash London

Resposta da Wildash London

Hello Claire - we have tried requesting contact information through Trustpilot for you, but we have yet to hear from you. I am sorry you have had a less than great experience with us here at Wildash. We strive to create a great customer experience from end to end.
I assume this issue has now been resolved, but if you have any questions, please get in touch (whatsapp is the best for us!)

Classificada 5 em 5 estrelas

Beautiful bespoke sheepskin rug

Beautiful bespoke sheepskin rug - it took ages to come as Wildash would not compromise on quality - so when it did eventually come it was beyond expectation. Fantastic quality. Mae kept us up to date with progress on the order and made it very personal - thank you Mae.

8 de maio de 2024
Classificada 1 em 5 estrelas

Diabolical

Diabolical Service. I ordered a preorder and waited patiently as the date came and went. I’ve sent two emails which both got an automated response and I’ve phoned three times and it doesn’t matter when you phone they are always “helping another customer out” so I leave a message asking to be called back and nothing. Am now having to open a dispute through PayPal which is basically a disgusting way to treat a new customer!

23 de abril de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

I placed the order with the indication…

I placed the order with the indication on the website that I would receive within up to 9/10 days.
In the event - it was closer to 2 months.
So I’m sure you will appreciate why I was disappointed in the Wildash experience this time.
However, Mae was lovely, professional & v helpful dealing with me & my increasing impatience with the situation.

1 de março de 2024
Classificada 5 em 5 estrelas

Beautiful

Quick delivery , beautiful, reasonably priced item . Well packaged , will definitely be a returning customer !

1 de março de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Beautiful product

Beautiful product. The shipping out of the items was a little slower than their website said. So took a good month to get out the door, but they are so gorgeous it’s worth it.

13 de fevereiro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Wonderful sheepskin rugs

I was very pleased with my second order of sheepskin rugs. They are excellent value for money, very soft and look fabulous draped over the back of my sofa (I can't bear to put them on the floor yet).

I was disappointed at how long delivery took - 19 days. My first order was delivered by Royal Mail and only took a week.

17 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wild ash service

Excellent service. The order was well packaged and arrived safely. Not sure about the tracking service. It was a bit hit and miss.

16 de janeiro de 2024
Classificada 2 em 5 estrelas

Bad customer return service

Unfortunately we found that these sheepskin did not really match what we really wanted in our bathroom

We wrote to the founder of Wildash and ask to return these, but never had a response, but instead receive continuous annoying promotional email
We also tried to use the online return function, but got the response that the unopened spray could not be returned and that we had to contact them by mail (that clearly was ignored)

Seems like this this company has the primary company of selling, but no customer service if anything needs returning

Very sad to be honest

19 de dezembro de 2023

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