It took too long to fix the problem. more than 24 hours. The support person did not thoroughly analyze the problem for offering suggestions. First he said it was what I keyed in, and then a second su... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
It took too long to fix the problem. more than 24 hours. The support person did not thoroughly analyze the problem for offering suggestions. First he said it was what I keyed in, and then a second su... Ver mais
A empresa respondeu
It is simple to understand, simple to use, smooth in function to operate. Wish all of the venders I work for would use such a simple, fast integrated system to use.
A empresa respondeu
The company I'm affiliated with, GFI, recently switched to Wingspan for payroll. I accessed the platform to look up information for my taxes. The site was very user-friendly, and I was able to quickl... Ver mais
A empresa respondeu
I get paid through Wingspan by my employer, a catering company. Payments have been on time and the process to access pay stubs and tax forms is simple. I just started using it, but so far the exper... Ver mais
A empresa respondeu
Wingspan is the first payroll platform purpose-built for contingent work. Onboard and pay workers, bill clients, and stay compliant, all from one platform. Learn why finance and operations leaders are raving, visit https://www.wingspan.app/.
335 Madison Ave, 16th Floor, 10017, New York, Estados Unidos da América
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Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
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I find Wingspan to be user friendly from log in and maneuvering the system. There are multiple payment options that if fitting for any user. Tracking payments help keep up with current and past payments and keep them itemized. Lastly, Wingspan make it easy to keep up with tax forms and has a way to ensure taxes are paid.

Resposta da Wingspan
They are prompt and professional.

Resposta da Wingspan
The app is really easy to navigate through. It is very user friendly. Being able to contact someone for help is also readily available.

Resposta da Wingspan
I found Wingspan easy to use. I had a few questions and was able to receive an immediate response. Everything is laid out in a way that is efficient and easy to comprehend. I like that I can download PDFs and have them when needed.

Resposta da Wingspan
Your representatives were very helpful and explained everything thoroughly to my satisfaction. Great customer service guys!

Resposta da Wingspan
I love Wingspan because of their professionalism. I love that it supports all business types. I also enjoy receiving my pay two days earlier.

Resposta da Wingspan
Wingspan has made managing payments and contractor setup much easier and more transparent. The platform is intuitive, reliable, and saves a lot of time compared to other tools I’ve used. Overall, it’s been a smooth and positive experience, and I’d confidently recommend it.

Resposta da Wingspan
I am very satisfied with this company because of the quality communication is very fast and effective, and the teamwork among staff members is excellent whenever help is needed. I appreciate how well the system functions, allowing me to do my job smoothly and efficiently with each client. The company provides outstanding training that ensures that as a clinician , you are fully prepared to take great care of clients within the organization.

Resposta da Wingspan
Wingspan is great for payroll. Payments are prompt and accurate. I would definitely recommend to any business needing payroll solutions.

Resposta da Wingspan
Ease of use.
I am a new user and will likely have more to say in 6 months.
Thank you.

Resposta da Wingspan
I have been using Wingspan for the past few months to receive payments from my private practice business. I’m very satisfied with my experience so far. Set up was super easy. They even helped me determine how much to set aside for my taxes and have an option for separately banking that amount and with a click on a button I can send that money directly to the IRS!

Resposta da Wingspan
Easy to follow instructions and helpful explanations.

Resposta da Wingspan
I honestly haven't used it yet but signing in was simple.

Resposta da Wingspan

Resposta da Wingspan
This was very simple to understand. I did not need any assistance. Just when I thought I might have had a question, I continued to read to the next step and there was the answer. The process was also very quick.

Resposta da Wingspan
I am extremely frustrated with this company. It started off okay, but now it really feels like I am being robbed. It’s just unbelievable. They keep taking money out of my account whenever I make a payment—for example, I paid $163 last week, and it posted on the 24th. The same day, they took out another $163, instead of reversing the charge. It varies day to day, so I can’t dispute the second charge. It’s like a duplicate charge. Whenever I make a payment, they duplicate it, and instead of the charge being cleared, it stays pending. It continues to show pending until I call and complain. This is the second time this has happened, and there’s been no resolution. Give me my money back! The next time I get paid, the same thing happens—no resolution, same frustration. This is definitely the worst company I’ve ever dealt with. I’ve never encountered such issues when getting paid for the work I do.

Resposta da Wingspan
2ND WEEK IN A ROW!!! WINGSPAN HAS NOT DEPOSITED MY PAYROLL CHECK. I TRIED TO CALL THE WINGSPAN SUPPORT HOWEVER THE COMPANY HAS BLOCKED MY NUMBER AND WILL NOT ACCEPT A CALL FROM ME. THE HEAD OF THE SUPPORT DEPARTMENT - THOMAS- ASSURED ME LAST WEEK THEY WERE LOOKING INTO THE PROBLEM AND WOULD GET IT RESOLVED. WELL, THAT CERTAINALY DIDNT HAPPEN AND NOW I HAVE NOT BEEN PAID AGAIN.
If I could rate Wingspan less than a one star I would. My paycheck was never deposited into my account, the same account and information that was on file for the last year. When I tried to find out what happened they acknowledge that it was Wingspans mistake, however I have to what for them to figure out where it my money went. When I tried to talk to a person, payroll, mgmt., I was told the only thing the support people can do is write a ticket and I would have to wait to get a response in 24 business hours. 24 business hours sounds quick, but that is really 3 business days. I have bills that are coming out of my checking account, and they could absolutely careless. If it were my company and I was considering using Wingspan Collective, I would be VERY, VERY concerned that Wingspan WILL upset your employees and you will lose them. YOU DON'T MESS WITH PEOPLES MONEY, PERIOD. Mistakes happen; I get it. However, you don't fix it on your timeline, you rectify the mistake immediately. Employees if your employer is thinking about using Wingspan Collective, PROTEST LOUDLY.
UPDATE: Thank you Thomas!
Thomas who is head of support reached out to me after I posted this review and took over my case and I was immediately paid, I really am grateful that Thomas stepped in a immediately resolved this issue. However I still feel how they communicate with their customers needs a major overhaul. You shouldn't have to post a negative review for something to get done or someone to step in a management capacity.

Resposta da Wingspan
Wingspan made our invoices and payments very easy. It gives accurate invoices and also it’s easy to navigate! What I like about wingspan is everytime you will made a changes on your account they will let u know by sending an email. That’s really helpful 🤩

Resposta da Wingspan
I have enjoyed this payment platform a lot. I have never had a payment platform offer as many useful tools and options as this one does. The instant payment feature is a gamechanger when things are tight. Also, when I had a question their customer service was very responsive and helpful.

Resposta da Wingspan
Wingspan is a great company and account. I appreciate being able to keep track of my money in one place. I also enjoy knowing how much is coming and what day. Highly recommend wingspan to anyone!

Resposta da Wingspan
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