Wongs Jewellers Opiniões 

164
•
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

I ordered a letter to add to my permanent bracelet I bought from Wongs previously and asked could they resize my Mums rings as she had passed last year which they said they could do, picked them up a... Ver mais

Classificada 5 em 5 estrelas

Another visit here to collect a custom piece . I lost a sapphire and thought it was gone forever - it was found again and Wongs worked their magic to transform it into a dual sapphire /diamond ring .... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ethan was excellent, really knowledgable and patient, my engagement ring was bought here so we went back to find a wedding ring to compliment it. We chose the ONE, we were given a bridal box with some... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I visited Wongs in Manchester to choose and engagement ring. I didn’t quite know what I was looking for but the whole team, and especially Jenny were great in showing me a selection and helpin... Ver mais

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Informações sobre a empresa

  1. Ourivesaria

Escrito pela empresa

Wongs is a family-owned jeweller with over 50 years of experience in handcrafting and sourcing exceptional jewellery. Based in Liverpool and Manchester, we are specialists in bridal jewellery, from bespoke engagement rings to traditional wedding and eternity rings.


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4,9

Excelente

TrustScore: 5 em 5

164 opiniões

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4,9

Todas as opiniões

(164)

91 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I ordered a letter to add to my…

I ordered a letter to add to my permanent bracelet I bought from Wongs previously and asked could they resize my Mums rings as she had passed last year which they said they could do, picked them up and was amazed they looked brand new fit perfectly and the service I received was fantastic from walking into the store and leaving. The staff make such a fuss of you and know exactly what you want to detail, I walked out with my Mums rings and felt like shes now with me always as I now wear those rings. Highly recommend Wongs 100%.
Thank you all at Wongs.

13 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Visited Wongs Liverpool and Manchester…

Visited Wongs Liverpool and Manchester and can’t recommend enough. A very friendly professional team.

10 de outubro de 2026
Opinião espontânea
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Resposta da Wongs Jewellers

Dear Shoned,

Thank you so much for your lovely review and recommendation! We’re really pleased to hear that you’ve enjoyed visiting both our Liverpool and Manchester stores and received such friendly, professional service from our team.

We’re proud to have a team that genuinely cares about making every visit special, so your kind words mean a great deal to us. We look forward to welcoming you back to Wongs again soon!

Best wishes,
JR, Wongs Jewellers 💍

Classificada 5 em 5 estrelas

Excellent service

Wonderful unrushed service delivered by knowledgeable gentleman.

5 de outubro de 2026
Opinião espontânea
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Resposta da Wongs Jewellers

Good afternoon!

Thank you so much for your kind feedback! We’re really pleased to hear that you enjoyed your experience with us and appreciated the knowledgeable, attentive service you received.

We believe choosing jewellery should be an enjoyable and relaxed experience, with plenty of time to explore the options and find exactly what you’re looking for. It’s lovely to know that this was reflected in your visit.

Thank you for choosing Wongs, and we hope to welcome you back again soon!

Best wishes,
JR, Wongs Jewellers 💍

Classificada 5 em 5 estrelas

Another visit here to collect a custom…

Another visit here to collect a custom piece . I lost a sapphire and thought it was gone forever - it was found again and Wongs worked their magic to transform it into a dual sapphire /diamond ring . I cannot put into words how beautiful this ring is . It’s my 70th birthday soon and what a joy to be able to celebrate with such a unique piece . Wongs have an exceptional service , staff are first class and the experience is so wonderful for the customer . Congratulations Wongs you are amazing !

2 de outubro de 2026
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Resposta da Wongs Jewellers

Dear Moira,

Thank you so much for such a beautiful review. We’re absolutely thrilled that we were able to help bring your sapphire back to life and transform it into such a special, one-of-a-kind ring.

There’s something truly meaningful about giving a treasured gemstone a new chapter, especially when it holds so much personal history. Knowing that you’re celebrating your 70th birthday with a piece that means so much to you makes this even more special for us. We can only imagine how wonderful it must feel to have your sapphire back, beautifully paired with diamonds in a design created just for you.

Your kind words about our team and the experience we provide mean the world to us. We’ll be sure to share your feedback with everyone involved in bringing your ring to life.

Wishing you a very happy 70th birthday when it arrives, and we hope you enjoy wearing your beautiful ring for many years to come! 💙💎

Best wishes,
JR, Wongs Jewellers 💍

Classificada 5 em 5 estrelas

Exceptional customer service

Exceptional customer service. Beautiful necklace and earrings set beautifully presented as a wedding anniversary gift for my wife. Lovely attention to detail and quality with the handmade jewellery.

23 de setembro de 2026
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Resposta da Wongs Jewellers

Dear Mr Flanders,

Thank you so much for your lovely review. We’re delighted to hear that you chose Wongs for such a special wedding anniversary gift for your wife.

It’s wonderful to know that you were so pleased with the necklace and earrings set, from the presentation to the quality and attention to detail. We take great pride in our jewellery and the craftsmanship behind each piece, so your kind words mean a great deal to us.

We hope your wife absolutely loves her gift and that it becomes a treasured reminder of your special anniversary. Thank you again for choosing Wongs!

Best wishes,
JR, Wongs Jewellers 💍

Classificada 5 em 5 estrelas

Great service from Daisy and Zara

Great service from Daisy and Zara, thankyou.

24 de agosto de 2026
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Resposta da Wongs Jewellers

Dear Ann,

Thank you so much for your lovely review. We’re really pleased to hear that you received such great service from Daisy and Zara.

We’ll be sure to pass your kind words on to them. Thank you for choosing Wongs, and we hope to welcome you back again soon!

Best wishes,
JR, Wongs Jewellers 💍

Classificada 5 em 5 estrelas

Wedding band with Ethan

Ethan was excellent, really knowledgable and patient, my engagement ring was bought here so we went back to find a wedding ring to compliment it. We chose the ONE, we were given a bridal box with some lovely gifts and discounts and got to see the workshop where my ring will be finished. Can’t wait to collect it xx

30 de agosto de 2026
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Resposta da Wongs Jewellers

Dear Paula,

Thank you so much for your wonderful review. We’re absolutely delighted that you chose to return to Wongs to find the perfect wedding ring to complement your engagement ring. 💍❤️

Ethan will be thrilled to read your kind words. His knowledge and patience are exactly what we want our customers to experience, so it’s fantastic to hear that he helped you find **the one!**

We’re also so pleased you enjoyed your bridal box and the little gifts and discounts included. And how exciting that you got to see our workshop where your wedding ring will be finished! We love being able to give our customers a glimpse behind the scenes and show them where their jewellery is brought to life.

We can’t wait for you to collect your finished ring and see it alongside your engagement ring. Wishing you both a wonderful wedding and every happiness for the future! ✨🥂

Best wishes,
JR, Wongs Jewellers

Classificada 5 em 5 estrelas

My fiancée and I had a wonderful…

My fiancée and I had a wonderful experience with Wongs Jewellers Manchester while choosing and receiving her engagement ring.

We visited on two occasions, and from the first consultation through to collecting the ring, the experience was consistently friendly, professional and relaxed. The team were knowledgeable and helpful, but we never felt any pressure to make a decision. There was plenty of time for us to ask questions, explore different options and simply enjoy the process.

What we particularly appreciated was the balance between professionalism and a genuinely welcoming atmosphere. Alongside the consultation, we enjoyed some casual conversation, a couple of glasses of champagne, and the photo booth, which made the occasion even more memorable.

Buying an engagement ring is an important milestone, and Wongs helped make the whole experience enjoyable and comfortable rather than stressful or overly formal. We are very happy with the ring and grateful to the team for their warm and professional service.

I highly recommend Wongs Jewellers for anyone looking for an engagement ring.

22 de agosto de 2026
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Resposta da Wongs Jewellers

Dear Fi,

Thank you so much for your wonderful and thoughtful review. We’re absolutely delighted to hear that you and your fiancée had such a memorable experience with us while choosing and collecting her engagement ring. 💍❤️

It’s lovely to hear that you felt relaxed and comfortable throughout both visits. Choosing an engagement ring is such an important milestone, and we always want the experience to feel exciting and enjoyable rather than pressured or overwhelming. We’re so pleased that our team gave you the time and space to explore your options and ask all the questions you needed.

We’re also thrilled that you enjoyed some of the little touches that make the Wongs experience special, from the champagne and conversation to our photo booth! 🥂📸

Most importantly, we’re so happy that you love the ring. Thank you for trusting Wongs with such a special moment and for recommending us to others looking for their perfect engagement ring.

We wish you both every happiness for the future and hope to welcome you back when it’s time to choose your wedding rings! ❤️

Best wishes,
JR, Wongs Jewellers 💍

Classificada 5 em 5 estrelas

I chose Wongs as it is a family run…

I chose Wongs as it is a family run business which was established nearly 50 years ago! I went to Wongs over 25 years ago when I wanted to modify my engagement ring and add some stones and my ring looks as good now as it did then. So when
I had a couple of old rings that were missing a diamond in each there was no question of where to take them. I collected the rings recently and was literally dazzled by the workmanship, they looked brand new! I can highly recommend Wongs Jewellers.

22 de agosto de 2026
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Resposta da Wongs Jewellers

Dear Margaret,

Thank you so much for such a wonderful and heartfelt review. It means an enormous amount to us to know that you’ve trusted Wongs with your jewellery for over 25 years. ❤️

We’re especially touched that you chose to return to us with your two rings after your previous experience modifying your engagement ring. Knowing that it has continued to look as beautiful as it did all those years ago is a real testament to the craftsmanship of our workshop.

We’re absolutely delighted that your two rings have been restored and that you were literally dazzled when you collected them! ✨ There’s something incredibly special about breathing new life into treasured pieces of jewellery, particularly when they carry so much history and sentiment.

Thank you for your continued support of our family business and for your wonderful recommendation. It’s customers like you who make nearly 50 years of Wongs so special.

We hope you enjoy wearing your beautifully restored rings for many more years to come! 💍

Best wishes,
JR, Wongs Jewellers

Classificada 5 em 5 estrelas

Remodelling appointment with Daisy

Met with Daisy to discuss remodelling of some items which had a special meaning .

She was enthusiastic, caring and mindful of my situation . Nothing was too much trouble and she had so much patience and great ideas .

Thankyou I look forward to your designs.

20 de agosto de 2026
Opinião espontânea
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Resposta da Wongs Jewellers

Dear Joseph,

Thank you so much for your lovely review. We’re delighted to hear that you had such a positive experience discussing the remodelling of your special pieces with us.

Daisy will be absolutely thrilled to read your kind words. When jewellery has such personal meaning, we know how important it is to feel listened to and understood. It’s wonderful to hear that her caring approach, patience and enthusiasm helped you feel comfortable, while her ideas gave you confidence in the possibilities for your pieces.

We’re now just as excited as you are to see the designs come together! ✨ We hope we can create something truly special that preserves the meaning behind your original jewellery while giving it a beautiful new life.

Thank you again for trusting Wongs with such sentimental pieces. We look forward to showing you the designs! ❤️

Best wishes,
JR, Wongs Jewellers 💍

Classificada 3 em 5 estrelas

Resizing of rings not a good experience.

Resizing of rings ended up taking over 4 visits.
They were never ready when I arrived to pick them up and the work was rushed on one particular ring three times.
Not the best experience and not the quality of work i expected for the £1000 spent.

6 de agosto de 2026
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Resposta da Wongs Jewellers

Dear Cathy,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience with the resizing of your rings.

We completely understand how frustrating it must have been to make several visits only to find that your rings weren’t ready, particularly when you had already been waiting for the work to be completed. We’re also disappointed to hear that you felt the work on one of your rings was rushed and that the overall result didn’t meet the standard you expected, especially given the amount you spent with us.

This certainly isn’t the experience we want for our customers. We take both our customer service and the quality of our workshop’s craftsmanship extremely seriously, and we’re sorry that on this occasion we fell short of those expectations.

We’d really appreciate the opportunity to look into what happened and see if there’s anything further we can do to put things right. Please feel free to contact us directly with your details so we can investigate this with the team.

Thank you again for bringing this to our attention.

Best wishes,
JR, Wongs Jewellers

Classificada 5 em 5 estrelas

Amazing experience at Wongs

I had an amazing experience at Wongs , and Danny was absolutely crucial in helping me pick an engagement ring. He was incredibly knowledgeable, attentive and helpful throughout the whole process, and made what was already a special moment even more memorable.

We couldn’t recommend Danny and Wongs highly enough. Fantastic service and a truly amazing experience from start to finish!

9 de maio de 2026
Opinião espontânea
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Resposta da Wongs Jewellers

Dear Agostinho,

Thank you so much for your fantastic review. We’re absolutely delighted to hear that you had such an amazing experience at Wongs when choosing your engagement ring. 💍

Danny will be thrilled to read your kind words. Choosing an engagement ring is such an important and exciting moment, so it’s wonderful to know that his knowledge, attentiveness and genuine care helped make the experience even more memorable.

Thank you again for recommending both Danny and Wongs so highly. We’re honoured to have been part of such a special moment and wish you both every happiness for the future! ❤️

Best wishes,
JR, Wongs Jewellers

Classificada 5 em 5 estrelas

Outstanding service, high quality and unique jewellery!

Outstanding service. Zara was the perfect hostess from the minute we walked in the door the very first time. Everyone has been super helpful, and friendly. The customer service and attention to detail is top class. Thanks for making a special moment perfect.

10 de agosto de 2026
Opinião espontânea
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Resposta da Wongs Jewellers

Dear Snavesi,

Thank you so much for your wonderful review. We’re delighted to hear that you received such outstanding service from your very first visit.

Zara will be absolutely thrilled to read your kind words. It’s lovely to hear that she made you feel so welcome from the moment you walked through the door, and that the wider team continued to provide such friendly and attentive service throughout.

Making special moments feel truly memorable is exactly what we aim for, so we’re incredibly pleased to know we helped make yours perfect. Thank you for choosing Wongs and for your kind words about our team.

Best wishes,
JR, Wongs Jewellers 💍

Classificada 5 em 5 estrelas

I cannot thank the team enough for…

I cannot thank the team enough for making my daughter's birthday so memorable. From the moment we walked in, the service was amazing. The personalized birthday screen and champagne at the workstation were such lovely, thoughtful touches. They have a fabulous range of jewellery and charms to choose from. I’m absolutely obsessed and can't wait to go back to build up my own collection!

31 de julho de 2026
Opinião espontânea
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Resposta da Wongs Jewellers

Dear Joy,

Thank you so much for your wonderful review. We’re absolutely delighted to hear that we helped make your daughter’s birthday such a memorable occasion.

We’re so pleased that you enjoyed the personalised birthday screen and champagne at the workstation. We love adding those little touches to make our customers’ special moments feel even more personal and memorable.

It’s fantastic to hear that you loved our range of jewellery and charms too. We’ll be delighted to welcome you back when you’re ready to start building your own collection! ✨

Thank you again for your lovely words and for choosing Wongs to be part of such a special celebration.

Best wishes,
JR, Wongs Jewellers 💍

Classificada 5 em 5 estrelas

Wedding Band Purchase

My wife Olivia and I couldn't be happier with our wedding bands from Wongs Jewellers. The quality of the rings is absolutely first class, and we know they'll be something we treasure for years to come.

A huge thank you to Suki, who made the whole experience so enjoyable. She was incredibly knowledgeable, kind, and patient, taking the time to help us choose the perfect rings without ever making us feel rushed. Her advice gave us complete confidence that we were making the right choice, and she was genuinely lovely throughout.

Choosing Wongs was an easy decision for us because it's also where I bought Olivia's engagement ring, and once again they exceeded all of our expectations. The customer service and quality are outstanding, and we wouldn't hesitate to recommend Wongs Jewellers to anyone looking for engagement or wedding rings. Thank you for helping make such an important part of our wedding so special!

21 de julho de 2026
Opinião espontânea
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Resposta da Wongs Jewellers

Dear Neil,

Thank you so much for your wonderful review, and congratulations to you and Olivia! We’re absolutely delighted to hear how happy you are with your wedding bands and that you feel they’ll be pieces you treasure for years to come.

Suki will be thrilled to read your kind words. Her knowledge, patience and genuine care are exactly what we want every customer to experience, so it’s lovely to hear that she helped you both feel completely confident in your choice.

It means even more knowing that you chose Wongs again after purchasing Olivia’s engagement ring with us. Being trusted with both such important pieces of your wedding journey is a real privilege.

Thank you for your continued support and for recommending Wongs. We wish you both every happiness for your wedding and many wonderful years together. 💍❤️

Best wishes,
JR, Wongs Jewellers

Classificada 5 em 5 estrelas

Zara was so helpful and very clear on…

Zara was so helpful and very clear on information provided. She was friendly and made the visit a relaxing, enjoyable experience. We look forward to returning.

26 de julho de 2026
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Resposta da Wongs Jewellers

Dear Dawn,

Thank you so much for your lovely review. We’re so pleased to hear that Zara made your visit such a relaxing and enjoyable experience.

Zara will be delighted to know that her clear advice, friendly approach and helpfulness made such a positive impression. Making sure our customers feel comfortable, informed and never rushed is something we really value.

Thank you again for your kind words and support. We’re looking forward to welcoming you back to Wongs again soon.

Best wishes,
JR, Wongs Jewellers 💍

Classificada 5 em 5 estrelas

My daughter's were both delighted with…

My daughter's were both delighted with the beautiful rings your skilled craftsmen created.
Tracy who helped us choose a design was friendly, charming and knowledgeable. It was a truly lovely experience from start to collecting the beautiful rings. It was one of life's memorable experiences

25 de julho de 2026
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Resposta da Wongs Jewellers

Dear Patricia,

Thank you so much for your wonderful review. We’re absolutely delighted to hear that your daughters were both so pleased with their beautiful rings.

Tracy will be thrilled to read your kind words. Her knowledge, friendly nature and care throughout the design process are exactly what we want every customer to experience. It’s lovely to know that she helped make the journey from choosing the design through to collecting the finished rings such a memorable one.

We’re honoured to have been part of such a special family moment, and it means so much to hear that it became one of life’s memorable experiences for you all.

Thank you again for choosing Wongs and for your lovely words about our skilled workshop team. We hope your daughters enjoy their beautiful rings for many years to come. 💍

Best wishes,
JR, Wongs Jewellers

Classificada 5 em 5 estrelas

I visited Wongs in Manchester to choose…

I visited Wongs in Manchester to choose and engagement ring.

I didn’t quite know what I was looking for but the whole team, and especially Jenny were great in showing me a selection and helping me to understand which would be best.

There was no pressure to rush into anything and once I’d decided Jenny helped ensure the ring was ready in time for when I needed it. The ability for the ring to be re-sized or exchanged if needed (thankfully it wasn’t) was also a great reassurance.

1 de maio de 2026
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Resposta da Wongs Jewellers

Dear Alex,

Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience choosing your engagement ring at our Manchester store.

Jenny will be thrilled to read your kind words. It’s lovely to know that she and the team were able to guide you through the different options, answer your questions and help you find the ring that felt right for you, all without any pressure.

We’re also pleased that we could have your ring ready in time for such an important moment. Our aftercare and resizing options are there to give you complete peace of mind, so it’s wonderful to hear that this helped make the experience even more reassuring.

Thank you again for choosing Wongs and for taking the time to share your experience. We hope your proposal was everything you hoped it would be! 💍

Best wishes,
JR, Wongs Jewellers

Classificada 5 em 5 estrelas

Can’t recommend Wongs highly enough

Can’t recommend Wongs highly enough if you want your little ones ears pierced. From the moment we set foot in the shop all the staff were so caring and patient with our two girls. Obviously they were nervous but the girls talked them through everything and made them feel very special. Well done ‘Team Wongs’ you were amazing. Thank you all.

22 de julho de 2026
Opinião espontânea
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Resposta da Wongs Jewellers

Dear Lynda,

Thank you so much for your wonderful review. We’re absolutely delighted to hear that you and your two girls had such a lovely experience with us.

We know having your ears pierced can feel like a big moment, especially for little ones, so it’s wonderful to hear that our team took the time to talk them through everything, make them feel comfortable and help them feel so special.

We’ll be sure to share your kind words with the whole team. They’ll be thrilled to know that they helped make such a memorable experience for your girls.

Thank you again for choosing Wongs and for your lovely recommendation. We hope your girls love their new earrings and wear them with pride! 💕✨

Best wishes,
JR, Wongs Jewellers

Classificada 5 em 5 estrelas

Charlie the Rockstar

A little bit late coming, but a huge thank you to Charlie! Over about a year she helped me design a gorgeous engagement ring for my partner, showing incredible patience as I dealt with a bereavement, and I helping make sure we got exactly the right ring. After my yes we then found out we were having a little girl and she looked after us even after that making sure we could sort any sizing issues after the little one was here.
Charlie was an absolute rockstar and I really appreciated all of her help!

19 de fevereiro de 2026
Opinião espontânea
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Resposta da Wongs Jewellers

Dear Michael,

Thank you so much for taking the time to share such a heartfelt review. We’re incredibly honoured to have been part of such an important chapter in your life.

Charlie will be absolutely thrilled to read your kind words. Spending a year helping you design the perfect engagement ring is such a special journey, and we’re so pleased that her patience, care and understanding helped you create something that felt absolutely right.

We’re especially touched to hear how Charlie supported you through such a difficult period of bereavement, while continuing to make sure you had all the time and guidance you needed. And then, of course, what wonderful news to follow with the arrival of your little girl! 💕 We’re delighted that Charlie was able to continue looking after you and help with the sizing once she arrived.

It sounds like Charlie really was your rockstar throughout the whole journey, and we’ll be sure to share your lovely words with her. Thank you for trusting Wongs with such a meaningful piece of jewellery and for allowing us to be part of your story.

Wishing you, your partner and your little girl all the very best. ❤️

Best wishes,
JR, Wongs Jewellers

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