Woodstock Legal Services Opiniões 

184
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

Helen Bean has honestly been the most brilliant solicitor I could have wished for. She went above and beyond to really make the whole house purchace process smooth for me. I was going through a rea... Ver mais

Classificada 5 em 5 estrelas

My experience with purchase and sale of properties has been like no other. Helen Bean has been supportive, patient and professional. She has made what can be a very stressful experience so much easier... Ver mais

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Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️ Fantastic service from Woodstock Legal Services. We recently completed our first home purchase with Woodstock and couldn’t have asked for a better team. Charlotte, Rachael and Ella... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We highly recommend Tracey and Kerry for their outstanding service and support throughout our mortgage process. They were incredibly professional, helpful, and responsive from start to finish.... Ver mais

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4,7

Excelente

TrustScore: 4.5 em 5

184 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 90% das suas opiniões negativas

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4,7

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(184)

180 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Highly recommend

We used Amy when navigating our way through family court a couple of years ago. Our case was complex, but Amy knew exactly what she was doing and how best to help us, she was very professional but also very kind and understanding during a difficult time. She put my sons needs at the centre of everything which is all you can ask for. Since the final court hearing, Amy has always been happy to answer questions and guide us if we need anything. I would highly recommend her to anyone going through family court, she made a very difficult time that little bit easier!

27 de abril de 2026
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Resposta da Woodstock Legal Services

Thank you so much for your thoughtful feedback. We’re really pleased to hear Amy was able to support you through such a complex and difficult time with both professionalism and care, and that your son’s needs were always at the centre of everything. We truly appreciate your recommendation and will make sure your kind words are shared with Amy.

Classificada 5 em 5 estrelas

Exemplary Service

George and the team at Woodstock Legal Services are second to none. George was at hand throughout what was a complicated process and at a time when my stress levels were maxing out. George was always very calm and reassuring and I simply can't thank him enough for everything he did. Truly a five star experience.

30 de novembro de 2025
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Resposta da Woodstock Legal Services

Hi James, thank you so much for your kind feedback. We’re delighted to hear George and the team were able to support you through a complex process and help put your mind at ease. Your comments mean a great deal, and we’re so pleased you had a five-star experience with us.

Classificada 5 em 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. Emma Somerset drafted a clear, professional notice on behalf of Finamply Mortgages Limited for our tenant and explained everything in straightforward terms. Communication was prompt and efficient, and the whole process was handled with expertise and care. I would highly recommend their services.

27 de abril de 2026
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Resposta da Woodstock Legal Services

Thank you for your kind feedback. We’re delighted to hear you were pleased with the service and that Emma was able to support you with clear communication and a smooth process throughout. We really appreciate your recommendation.

Classificada 5 em 5 estrelas

Timely and efficient service

I have used Woodstock Legal Services for conveyancing on two house sales. On both occasions I have had a first rate, efficient service from the company. In particular, George Gilpin provided very personal, diligent support with timely and efficient processing by his back office people. I would certainly recommend this company.

15 de outubro de 2025
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Resposta da Woodstock Legal Services

Hi Michael, thank you for your kind feedback and for choosing us again. We’re delighted to hear you received an efficient service on both occasions. We’ll be sure to pass your comments on to George and the team, they’ll really appreciate it.

Classificada 5 em 5 estrelas

Efficient, Clear, and Reliable Service

We found the service provided by Woodstock Legal Services to be extremely efficient, clear, and precise throughout. At every stage, the next steps were communicated in a way that was easy to understand and follow whenever our involvement was required.

A special mention to George, who was consistently helpful and always willing to assist in any situation.

25 de março de 2026
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Resposta da Woodstock Legal Services

Hi Louis, thank you for your kind feedback. We’re delighted to hear you found the service efficient, clear and easy to follow throughout. We’ll be sure to pass your special mention on to George, he’ll really appreciate it.

Classificada 5 em 5 estrelas

Genuine, experienced and reliable

Our solicitor is extremely experienced, professional, honest and, most importantly, always responds in a timely manner with realistic timeframes. In the past we have been let down by others who have promised the world and not delivered. George feels like a genuine part of our team with whom we can has honest discourse. We would not hesitate to recommend him to others.

27 de fevereiro de 2026
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Resposta da Woodstock Legal Services

Hi there, thank you for your thoughtful feedback. We’re really pleased to hear George provided such a reliable and transparent service, and that you felt supported as part of the process. We truly appreciate your recommendation.

Classificada 5 em 5 estrelas

Jenna Sandhu, kind and professional.

Jenna Sandhu gave us excellent service in a very complicated and trying house sale. I cannot praise her enough for her sympathy, tenacity and professionalism.

25 de abril de 2026
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Resposta da Woodstock Legal Services

Hi Elizabeth, thank you so much for your kind feedback. We’re delighted to hear Jenna was able to support you through a challenging sale with such care and professionalism. We’ll be sure to pass on your lovely comments to her, they’ll mean a great deal.

Classificada 5 em 5 estrelas

Great experience

Vicky was fantastic to deal with, kept me updated at every step of the process and explained any paperwork I needed help with. Would definitely recommend her services to anyone.

24 de abril de 2026
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Resposta da Woodstock Legal Services

Hi Edgar, thank you for your kind feedback. We’re delighted to hear Vicky kept you well informed and supported throughout the process. We really appreciate your recommendation.

Classificada 5 em 5 estrelas

Tracey has been outstanding

Tracey has been outstanding. Very knowledgable, always able to communicate clearly. I would highly recommend for any conveyancing matter.

23 de abril de 2026
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Resposta da Woodstock Legal Services

Thank you for your kind feedback. We’re delighted to hear Tracey provided such clear and knowledgeable support throughout. We really appreciate your recommendation.

Classificada 5 em 5 estrelas

Tracey is fantastic

Tracey is fantastic, always responds in a timely manner. very knowledgeable. Her service is 5* on every case that we have worked on. I would hesitate to recommend Tracey for all your conveyancing needs,

23 de abril de 2026
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Resposta da Woodstock Legal Services

Hi Gavin, thank you for your kind words. We’re delighted to hear Tracey continues to provide such a high level of service and support. We really appreciate your recommendation and look forward to working with you again.

Classificada 5 em 5 estrelas

Many thanks

Being a novice in the area of conveyancing I was very grateful to have Lee-Anne patiently leading me through the process and explaining to me those terms that left me floundering!

22 de abril de 2026
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Resposta da Woodstock Legal Services

Hi Vanessa, thank you for your kind feedback. We’re so pleased Lee-Anne was able to guide you through the process and explain everything clearly along the way. It’s great to know you felt supported throughout.

Classificada 5 em 5 estrelas

Excellent service - 100% would recommend

Samantha, Lee-Anne and Zoe were fantastic throughout the whole process of us buying our home as first time buyers. They worked quickly, responded to all questions promptly and kept us so well informed. 100% would recommend! Brilliant service!

15 de abril de 2026
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Resposta da Woodstock Legal Services

Hi Jessica, thank you so much for your kind feedback. We’re delighted to hear Samantha, Lee-Anne and Zoe were able to support you through your first home purchase and keep everything running smoothly. It’s great to know you felt well informed throughout, we really appreciate your recommendation!

Classificada 5 em 5 estrelas

Highly recommended

We had a very positive experience with Woodstock Legal. Samantha and Lee-Anne provided an excellent service throughout, always quick to respond and consistently keeping us well informed at every stage, which made the process feel far less stressful.

Samantha was particularly approachable and a pleasure to deal with. Her advice was clear, credible and very honest. Both she and Lee-Anne were highly proactive, regularly chasing the other solicitor on our behalf.

We were very impressed with the level of service provided and would not hesitate to recommend Samantha and Lee-Anne to anyone seeking a professional, responsive and supportive legal team.

15 de abril de 2026
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Resposta da Woodstock Legal Services

Hi Rachel, thank you so much for your detailed and thoughtful feedback. We’re delighted to hear Samantha and Lee-Anne provided such a high level of service and kept you well informed throughout the process. We really appreciate your recommendation and will be sure to pass your kind words on to them.

Classificada 5 em 5 estrelas

Samantha & Lee-Ann have both been…

Samantha & Lee-Ann have both been brilliant in supporting us with purchasing our property. They are very organised, thorough and reliable. Highly recommended their services. Thanks again for making the process as stress-free as possible.

2 de abril de 2026
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Resposta da Woodstock Legal Services

Hi Imogen, thank you so much for your kind feedback. We’re delighted to hear Samantha and Lee-Anne were able to support you throughout your purchase and make the process as smooth and stress-free as possible. We really appreciate your recommendation.

Classificada 4 em 5 estrelas

Good communication

Good communication, friendly and professional.

22 de março de 2026
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Resposta da Woodstock Legal Services

Hi Colin, thank you for your feedback. We’re pleased to hear you found the communication friendly and professional, we really appreciate you taking the time to share this.

Classificada 1 em 5 estrelas

Woodstock Legal Services is on the…

Woodstock Legal Services is on the mortage lender panel of some large UK lenders and some companies like Lawhive use Woodstock as an intermediary to process communication with Mortgage Lenders. This is a horrible experience as Woodstock can take weeks to simply forward an email and all communication has to go through them.
It's a completely dysfunctional set up where your transaction time can easily triple with Woodstock in the picture.

20 de fevereiro de 2026
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Resposta da Woodstock Legal Services

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations.

We take concerns like this very seriously and would like to investigate this matter further. We have requested additional information from you via Trustpilot so we can better understand the situation.

In the meantime, you are also welcome to contact our Director and Head of Risk and Operations, Natasha, at n.boyland@woodstocklegalservices.co.uk, who will be happy to review this in detail and respond directly.

Classificada 1 em 5 estrelas

We are extremely dissatisfied with the…

We are extremely dissatisfied with the service we received. In our experience, our case was handled with a concerning lack of care, attention to detail, and professionalism. I would give 0 stars if I could

On multiple occasions, it appeared that emails had not been read properly, as we were repeatedly asked for information that had already been provided. Important details were overlooked, and key documents were submitted incomplete. Most seriously, incorrect figures were included on official documents. These were not minor typographical errors but significant mistakes that should have been identified and corrected before submission. These issues caused avoidable delays, stress, and a serious loss of confidence in how our matter was being managed.

Communication throughout was poor. There was no clear explanation of expected response times, yet when we followed up for updates, it was implied that we were at fault for “chasing.” Had reasonable timeframes been communicated from the outset, this frustration could have been avoided. Instead, the responsibility was subtly shifted onto us for simply trying to stay informed about our own case.

When errors and concerns were raised, there was no meaningful acknowledgement of responsibility. Rather than taking accountability, blame was directed elsewhere. We also submitted formal complaints regarding the handling of our matter, which were never properly acknowledged. At no point did the solicitor make the effort to call us to discuss the complaint or attempt to resolve matters constructively. The lack of accountability and engagement was deeply disappointing.

Clients place significant trust in their legal representatives to manage important and often stressful matters competently and transparently. Unfortunately, that standard was not met in our case, and based on our experience, we cannot recommend this solicitor.

19 de fevereiro de 2026
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Resposta da Woodstock Legal Services

Thank you for taking the time to share your feedback. We are sorry to hear you are dissatisfied with the service provided.

We take all feedback seriously and would like to look into the points raised. We have requested additional information from you via Trustpilot to help us review this matter properly.

If you would prefer, you can also contact our Director and Head of Risk and Operations, Natasha, at n.boyland@woodstocklegalservices.co.uk, so the matter can be reviewed through the appropriate channels.

Thank you again for bringing this to our attention.

Classificada 1 em 5 estrelas

My experience with Woodstock Legal…

My experience with Woodstock Legal Services was nothing short of terrible.

9 de janeiro de 2026
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Resposta da Woodstock Legal Services

Thank you for your feedback. We are sorry to hear that you are dissatisfied with your experience.

We take all concerns seriously and would like to look into this further. We have requested additional information from you via Trustpilot so we can review the matter properly. Alternatively, you are welcome to contact our Director and Head of Risk and Operations, Natasha, at n.boyland@woodstocklegalservices.co.uk so this can be reviewed through the appropriate channels. Thank you again for taking the time to share your comments.

Classificada 1 em 5 estrelas

Very concerning experience. Extreme lack of transparency and professionalism.

Very concerning experience. Extreme lack of transparency and professionalism.

Work was progressed without any signed agreement or confirmed terms of business. I was never made aware of any clear fee structure, no engagement letter was properly agreed, and no costs were explained upfront.

Despite this, random invoices were later issued, with no clear breakdown and no prior warning that charges were even being incurred.

To make matters worse, correspondence and important documents were sent to the wrong address, which caused serious issues that could easily have been avoided with basic due diligence.

This appears to fall well below the standards of transparency and client care expected under SRA guidelines. Basic principles like informed consent, clear costs information, and proper client onboarding were simply not followed.

I would strongly advise anyone considering using this firm to be extremely careful, insist on a signed engagement letter, and get all costs confirmed in writing upfront before allowing any work to start.

4 de janeiro de 2026
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Resposta da Woodstock Legal Services

Thank you for your feedback. We are sorry to hear that you are dissatisfied with your experience.

We take all concerns seriously and would like to look into this further. We have requested additional information from you via Trustpilot so we can review the matter properly. Alternatively, you are welcome to contact our Director and Head of Risk and Operations, Natasha, at n.boyland@woodstocklegalservices.co.uk so this can be reviewed through the appropriate channels.

Thank you again for taking the time to share your comments.

Classificada 1 em 5 estrelas

Worst Legal Experience – Unprofessional, Unresponsive, and Incompetent!

I would give zero stars if I could. My experience with Woodstock Legal has been nothing short of a nightmare. I was promised a response within 7-14 days to Lawhive Legal from Woodstock, but it's now been 25 days and I’ve heard absolutely nothing from them. Complete radio silence.

To make matters worse, they completely ignored Lawhive Legal and any communication from support teams that have also been reaching out to them. It feels like they don’t care about anything or anyone. It’s beyond frustrating and unprofessional. Their lack of basic communication is appalling, and they’ve wasted so much of my time, leaving me in limbo.

They have no respect for deadlines or other professionals in their field. It baffles my mind how they can simply ignore the people they work with and face no repercussions or someone to hold them to standards. I probably don't abide by regulations.

Avoid Woodstock Legal at all costs - they are completely unreliable and incompetent.

28 de dezembro de 2025
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Resposta da Woodstock Legal Services

Thank you for your feedback. We’re sorry to hear that you are dissatisfied with your experience. We take concerns around communication and timescales seriously and would like to look into this further. We have requested additional information from you via Trustpilot to help us review the matter in full. If you would prefer, you can also contact our Director and Head of Risk and Operations, Natasha, at n.boyland@woodstocklegalservices.co.uk so this can be formally reviewed. Thank you for bringing this to our attention.

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