Worktop City Limited Opiniões 

92
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I needed extra long counters to minimise the number of joins. My kitchen fitter recommended Worktop City and I am so glad that he did. They offered a wide range of worktops at very reasonable prices a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our fitted furniture company couldn't source us brushed gold handles so we said we'd find some ourselves. Worktop City had the perfect handles in the 2 sizes that we needed. Excellent price & great qu... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Terrible customer service. First email ignored. Second email asking why I got no reply was answered almost instantly, so I repeated the first email and got ignored again! Followed up agai... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered 2 samples but only received one company came back to be straight away and explained the order process

A empresa respondeu

Informações sobre a empresa


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

92 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(92)

51 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

I am so happy with my new worktops but…

I am so happy with my new worktops but am very upset about my delivery being 2 days later than promised. My fitter came & removed my sink, hob & oven in readiness for the arrival. When it hadn't arrived by 2.30 I rang & was told that it had not been loaded on the lorry but would come on Friday, which it did at 1.15. Therefore we were without those 3 things for 2 days which wasn't pleasant. My fitter very kindly came on Saturday to try & make up for lost time & is coming back on Monday to finish up, which of course is going to cost me more money than expected. 😡

2 de abril de 2026
logótipo da Worktop City Limited

Resposta da Worktop City Limited

Good evening, the manufacturer making the delivery made an error with the delivery date. For this we are sorry. We always recommended having items delivered a few days before any fitters are booked in in the rare event of any problem/damage so this can be rectified in good time.

Classificada 1 em 5 estrelas

Very bad company i ordered kitchen sink…

A Very bad company i ordered kitchen sink unit well thats what thy photo showed then because my sister passed away on Christmas eve 2025 i dint not open the package and till today only to discover it was not what i thought i had ordered when i contacted this company the response was shocking blamed it all on me didn't give a dam about my sisters passing and just told me to do one do not buy from a heartless company like this thy have no respect for there customers at all and there attitude is shocking im going to take this further or will do a charge back with my bank stay away from people like this shower of shi
Dont listen to a word this scam company is saying thy are evil people even after explaining to them about my sister passing away on Christmas eve and my sisters son passing away it didn't make any difference at all what a evil company to deal with stay well away if you have any problems thy will say anything to get out of replacement there person i spoke to also has a bad attitude
Also this company saying about my other reviews i have left other companies it just goes to show how bad companies are today thy wouldn't no what customer service means if you printed the word on a banner i have been in business 45yrs and the service we get today is shocking and i wish to remind this companie that the fact i have had to leave bad feedback on other companies shows how bad thing's are and has nothing to do with them thats what trustpilot is for and thank god we have a place where we can expose companies like this one

1 de abril de 2026
Opinião espontânea
logótipo da Worktop City Limited

Resposta da Worktop City Limited

Just read this customers reviews for other companies wow.
This package was delivered in September. Customer contacted us today 188 days after delivery claiming the wrong item has been delivered, we had delivered in fact the correct item the customer selected from the drop down on eBay (600mm base unit) the customer contacted us with a bad attitude and threats of negative review and court action. considering it had been over 6 months the customer didn't approach us in a friendly manor. Customer claimed tenant was still in the house which was why it hadn't been reported earlier. Customer also expects us to pay for collection of the item which he ordered incorrectly over 6 months ago. On this occasion we will stand with our decision and provide any necessary information in defence to any disputes raised.

Classificada 5 em 5 estrelas

Service has been outstanding

Service has been outstanding. The quality is lovely.

All were delivered quickly and very well packaged. I had a query beforehand about measuring for pre drilled hinges which was answered very helpfully when I phoned. I even received a call after the order was placed just to check on the measurements of where I wanted them drilled. Hinges fit perfectly.

Thank you very much for excellent service.

21 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The sample came and they give you a…

The sample came and they give you a good idea of what the real thing will be like .
The only thing is that I wasn’t able to track my sample order ,so if your in a hurry for a sample give yourself a couple of weeks to receive it just incase it takes longer than it says
But apart from than that it’s a 👍

2 de fevereiro de 2026
Classificada 1 em 5 estrelas

Can’t offer a review as the sample I…

Can’t offer a review as the sample I ordered hasn’t arrived.
Would say though, after waiting g a week for it, I then received a note on comp slip advising it wasn’t available. Quick email wound gave been more efficient than a typed label on a comp slip…!

8 de dezembro de 2025
logótipo da Worktop City Limited

Resposta da Worktop City Limited

Good afternoon,
Sorry you are unhappy with our free sample service, on this occasion the manufacturer didn't have the particular sample in stock, so they wrote to you to inform you, they wasn't passed on your email address due to data protection we don't share this information with third parties. we haven't had any correspondence with you regarding not receiving the sample until this review.

Classificada 1 em 5 estrelas

The samples never arrived

1 de dezembro de 2025
logótipo da Worktop City Limited

Resposta da Worktop City Limited

Good evening I can see from our records that these free samples where sent out via royal mail. I cannot see any correspondence that the samples hadn't been received. Thank you for your review.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais