Wowtickets.football Opiniões 

904
TrustScore: 3.5 em 5

3,4

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

WowTickets did a great job sourcing a ticket for Cup Final at Wembley. The group at WoW stayed intouch via email, text & WhatsApp- I did not wait till last minute to purchase and provided 2-3 da... Ver mais

Classificada 1 em 5 estrelas

A fuir !!! j'attends depuis plusieurs mois un remboursement de leur part, ils me l'ont annoncé, m'ont indiqué revoir avec la comptabilité pourquoi je ne l'avais pas reçu et depuis plus aucune nouvelle... Ver mais

Classificada 5 em 5 estrelas

Ordered tickets for the recent England Euro24 game. By far the best price i could see online. Agent was very helpful in the online chat through the buying process. There was a very slight issue a few... Ver mais

Classificada 4 em 5 estrelas

Kaarten voor Chelsea-Crystal Palace op tijd gekocht. communicatie was altijd in orde. Alleen geen 5 sterren omdat de kaarten pas 3,5 uur voor de wedstrijd gestuurd werden, wat onnodige stress met zi... Ver mais

Informações sobre a empresa

  1. Venda de bilhetes para eventos
  2. Loja de futebol

Informação fornecida por diversas fontes externas

WoW Football Tickets was founded with the aim to provide fans and travel professionals from all around the world a safe and reliable access to high-demand sports and football events in fare prices and with friendly customer service.


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

904 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,4

Todas as opiniões

(904)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent experience at EPL match

I used Wowtickets to get last minute tickets to a high profile premier league match. From the moment I bought the tickets the service was excellent. I was travelling from overseas and had lots of questions which the Customer service team were very quick to answer. When match day came we had absolutely no problems using our tickets. The comprehensive rules and guidelines that were provided to us made it a very smooth and easy experience. Would definitely use WowTickets again for future events.

19 de outubro de 2024
Classificada 1 em 5 estrelas

Not recommending!

724 / 5 000
I was worried when the tickets for Arsenal's home game did not arrive on the afternoon before the game. I emailed and asked when they would come and got the answer that they will look into it and get back to you. I also used their chat service and after asking the same question and entering the order number, the conversation was cut off.
At midnight, I received an email that we would receive the tickets by 11 am the same day. There was apparently a problem uploading the tickets according to wow tickets.
We finally got the tickets a few hours before the start of the match, but not the seats next to each other that we paid for.
I would not recommend this company as it creates incredible stress due to poor communication and late delivery.

28 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible service and response

Terrible experience! I wish I had found all these comments before purchasing my tickets. The company/service provided me with incorrect details on procuring expensive seats together, resulting in my party being held in three different locations. Then they offered to give me crummy seats for a lot more money together. And all the way they have been very unresponsive - two days out from gameday and I have no tickets in hand or idea of what is going on.

26 de setembro de 2024
Opinião espontânea
logótipo da Wowtickets.football

Resposta da Wowtickets.football

HI - Thank you for your feedback, I can see that you're ordered 5 tickets arranged in *pairs* that means that they are seated as 2 pairs and a single (2+2+1) - we also offered 3+2 and sometimes we take special requests of 5 together but it costs more, you didn't chose to pay for the seats together and you received what you pay for - am I missing anything? I can also see that it was clear to you before booking and also our customer support highlighted that. So over all it is possible that your expectations were that if you book 5 tickets they are necessarily side by side although we clearly highlighted that they are not. The ticket price is determined by the ticket seller and not by us - and yes, Chelsea tickets these days are expensive. I'm sorry that we couldn't set the expectations right and I will think how we can do it better next time.
Thank you
Danny M.
WoW Support.

Classificada 1 em 5 estrelas

Awful situation with service

Awful situation, don't touch this service.
Money taken immediately, but there wasn't any communication till last minute before match started. I had to buy another additional ticket to get on. Double cost for me. Not recommended to anyone.

21 de setembro de 2024
Opinião espontânea
logótipo da Wowtickets.football

Resposta da Wowtickets.football

Hello Alexander, Thank you for your feedback. I went over what happened and I can see that you booked a ticket on the night before the game, in the morning our delivery team asked for the guest info, and it took some time before you actually sent it - once you did, the delivery team sent you the ticket.
We are discussing this internally to see how we can avoid such a delay for last minute orders like yours.
Your feedback is very helpful, and I'm sorry that we couldn't do better.
Thank you
Danny M.
WoW Support.

Classificada 1 em 5 estrelas

The worst ever !


We ordered 2 tickets for Manchester United - Fulham two weeks before the match. I specifically asked for a confirmation (before booking flights and hotel). This I got the next day.
The tickets were to be sent digitally, no later than one day before the match.
So we went to Manchster. The day before the match we didn't (yet) get the tickets. The e-mail from them was late in the evening, where they mentioned it was because of a downloading problem from the Manchester United website. We would receive them the next day, no later than 1 p.m.
The next day we were waiting for the tickets, which didn't come. I started e-mailing them (many times) with no response.
Also tried to open a chat, where there was no one answering the whole day.
Finally at 17.30 we got an e-mail where they said they were sorry, but unfortunately they were unable to get us the tickets.
That was 2½ hours before the match !!
So, so disappointing.
And they would refund the paid amount (which we haven't seen so far, by the way).

Terrible experience !

After flying from The Netherlands to Manchester and booking a hotel for the weekend.

16 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid at all costs

Purchased tickets two weeks in advance for a Manchester United game. Emailed a week prior as no tickets and every email the story changed. We were promised tickets by 13:00’on the day of the game. 16:00 when chased them again we got an email saying they couldn’t provide them! Absolutely disgraceful, no remorse shown by them just scammers. Avoid at all costs. Used football ticket net and had them within 15 minutes with a phone call to explain the process too.

16 de agosto de 2024
Opinião espontânea
logótipo da Wowtickets.football

Resposta da Wowtickets.football

Dear Kieren - thank you for your valuable feedback, I have looked into your order and indeed the was a serious problem with the delivery - we are discussing this internally to see why the delivery team didn't offer you an alternative as they should. I can see that you received a full refund and it was processed already, I will contact you in person and try to offer some compensation. Please accept my sincere apologies for failing to deliver the tickets as promised.
Danny M.
WoW Support.

Classificada 1 em 5 estrelas

Order tickets on 11/08 for today Man…


Order tickets on 11/08 for today Man United game and started to chase for digital tickets on 14/8. Had several live chats with ‘Danny’ & Samantha saying they will be email me over and been promised (had email confirmation too)to have them no later than 1pm on day of the match. We had to travel over 1.5h to get to Manchester and we chase up again as it was 3:30pm and no tickets on email as yet. During that time I’ve received an email that order cancelled. they gave me 2 options to decide. This time of a day when you have travelled, spend all that money and travel long time for them to cancel like that. There’s no reason to mess people like that, also asking for refund and don't know it takes how long. PLEASE AVOID!!!!

16 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Order tickets on 29/07 for today Man…

Order tickets on 29/07 for today Man United game and started to chase for digital tickets for at leas a week. Had several live chats with ‘Dave’ saying they will be email me over and been promised (had email confirmation too)to have them by 1pm on day of the match. We had to travel over 3,5h to get to Manchester and while we were 1h away from place we started to chase up again as it was 1:30pm and no tickets on email as yet. Tried live chat again(waiting an hour on it) this time was Flora I've been chucked before I manage to even chat with her. I’ve tired several times again but no luck at all. During that time I’ve received an email that tickets unfortunately are not availed for them to provide and they gave me 3 options to decide. This time of a day when you have travelled, spend all that money booking place to stay have a day off work and travel long time for them to cancel like that. There’s no reason to mess people like that, we will be seeking legal advice. PLEASE AVOID!!!!

16 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Je recommande

j’avais peur au début utilisé une fois, pour acheter 2 billets pour l’EURO 2024 (Georgie-Portugal) et pas déçu, reçu la veille par mail sur l’application Tickets UEFA. RAS je recommande 👍

25 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely brilliant

Absolutely brilliant, went to England v Switzerland, was concerned but tickets were transferred and better grade 1 instead of grade 3, would definitely use again.

6 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered tickets for the recent England…

Ordered tickets for the recent England Euro24 game. By far the best price i could see online. Agent was very helpful in the online chat through the buying process. There was a very slight issue a few days later when tickets were being allocated, but again these were quickly resolved and communication was through Live Chat, email and WhatsApp messaging. All in all a very good experience and the tickets were Amazing seats. Thanks guys... Will definitely use again!

25 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Crooks! Avoid at all costs

Crooks!! Total scum bags! Bought level 2 tickets for Euro 3 months prior to game and ended up with £30 tickets in opposite end. Had to leave game early due to safety. Emails unanswered, phone numbers don’t work, online chat doesn’t work. This company are total crooks and scum of the earth

23 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Scammers. Avoid at all costs

Having just been scammed out of tickets for Scotland v Swirtzerland at EURO 2024 and reading other 1 star reviews. It seems to be a common theme with this website. Order the tickets well in advance, get told you will receive them 2 days before, then the excuses start, and you don't recieve the tickets, then they will say you will get them on the day of the match, then they will say 2 hours before kick off. They are either selling tickets they don't have or they are selling them to the highest bidders, absolute scam. Avoid at all costs.

19 de junho de 2024
Opinião espontânea

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