Yolcu360 - Best Car Rental Opiniões 

98
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Hayatımda yaşadığım en kötü müşteri deneyimlerinden biri. Rezervasyonumu müşteri hizmetleriyle görüşerek iptal ettim ve ödediğim tutarın 10 gün içinde hesabıma iade edileceği söylendi. Ancak bugün... Ver mais

Classificada 5 em 5 estrelas

Selam, gercekten harika birisi yolcu 360 da calisan Sevil.G. cok cok tskl.. ufak bir ricam vardi hemen islemi en iyi sekilde halletti , Benim Icin miktar degil Bir gecek olan profesyonelce islem cözm... Ver mais

Classificada 5 em 5 estrelas

Bize cok yardimci olan Müsteri Hizmetleri calisani Serkan Aygün´e nezaketi kibarligi ve vermis oldugu kaliteli hizmetten dolayi kendisine ve yolcu360 ailesine cok tesekkür ederiz. Online rezervasyon e... Ver mais

Classificada 5 em 5 estrelas

Kiralama aşamasında telefon ile çok yardımcı olundu, kiralamayı Samos adasında yapmıştım, yanlış anlaşılma sonucu havaalanından almam gereken aracı vathy limanında bekledim, telefon ile ulaştığım Gamz... Ver mais

Informações sobre a empresa

  1. Agregador de viagens

Escrito pela empresa

We started Yolcu360 in 2015 with the aim of becoming a brand that creates a difference in the world of car rental. Since day one, we’ve been working tirelessly and even obsessively to make sure our customers are having a great experience using our services and see us as their number-one road trip companion. We knew that our hard work would bear a great gift one day and it did. Today, we operate nearly in 30.000 locations all around the world with an ecosystem of more than 100 thousand cars and 100 suppliers. We partner with the car rental agencies offering the best value and make sure that our users get the most affordable rates. Thanks to our strong technological capabilities and highly motivated team, we provide the fastest, simplest and easiest solutions for your car rental needs. We believe in the “be happy and make happy” approach. We offer a 100% Unconditional Refund Guarantee to help travelers book their car rental with peace of mind. Our users can change or cancel their reservations free of charge. Plus, we exceed expectations with our team ready to help 24 hours a day, 7 days a week. As a result of the 30-million USD valuation, we accelerate our goals with a 6-million USD series A investment. Our greatest motivation is to accompany you at your most exciting moments.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

98 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(98)

10 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Rented a car at Munihairport

Rented a car at Munihairport - this was a perfect experiance.
Easy check-in, friendly staff, many choices regarding type of car, perfect car, easy return process.
When returning the car the windscreen was cracked, we had purchased insurance, the insurance covered to cost for the windscreen – no problem.
Would recommend Yolcu360 to anyone!

28 de julho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Cannot get a refund

I’m trying to process a cancellation and I already said bye to my money.
The most ridiculous thing that they need to call me to confirm refund and something and they call at night since 1:30 am to 4:38 😂I asked a several times to call at day time in New Zealand and they just never replied to my emails until I started to use a harsh language. And they are refusing to get my money back unless I come to their office and ask for it 😂😂😂😂
I’ve never been in such a crazy situation. I’m glad it’s just €35

3 de maio de 2022
Opinião espontânea
logótipo da Yolcu360 - Best Car Rental

Resposta da Yolcu360 - Best Car Rental

Hi Victoria, we are sorry that you have had such a problem. We have just recently claimed our Trustpilot account. As Yolcu360, we are one of the top customer-obsessed companies in car rental industry, so you are our number one priority. Our email is info@yolcu360.com, Whatsapp hattı numaramız +90 505 036 03 60 . We are very much looking forward to hearing from you!

Classificada 1 em 5 estrelas

Never ever

I used it to rent a car for a small discount but it costs me much more than discount. Other companies show you all options when you are hiring so you know if you need to buy extras.

This company hides all important info so the rental company in airport ripped you off. I am forced to buy extra insurance or block 800 euros for deposit and it wasnt shared during my booking. The guy at rental company told me that it is in conditions etc. Scam.

I am extremely angry and I hope with such a bad service you wont be successful.

24 de abril de 2022
Opinião espontânea
logótipo da Yolcu360 - Best Car Rental

Resposta da Yolcu360 - Best Car Rental

Hi Carlos we are sorry that you have had such a problem. We have just recently claimed our Trustpilot account. As Yolcu360, we are one of the top customer-obsessed companies in car rental industry, so you are our number one priority. Our email is info@yolcu360.com, Whatsapp hattı numaramız +90 505 036 03 60 . We are very much looking forward to hearing from you!

Classificada 1 em 5 estrelas

Bad service - dont rent from here

I have rented from this website and had been provided with a car rent from Car Fleet.
Disgusting service, they pushed us to do everything fast. We took with 0 fuel.
When we provided back the car, it was full but no discount had been provided for paid fuel.
Secondly, our deposit amount had been provided back only 60% of our deposit payment, we had no issues with car and tank was full, we did not use paid roads. So I had to call their accounting department to find out why, currently waiting for them to get answer.

10 de dezembro de 2020
Opinião espontânea
logótipo da Yolcu360 - Best Car Rental

Resposta da Yolcu360 - Best Car Rental

Hi Ihlas,we are sorry that you have had such a problem. We have just recently claimed our Trustpilot account. As Yolcu360, we are one of the top customer-obsessed companies in car rental industry, so you are our number one priority. We do have a 24/7 call center and 100% full & quick refund policy if you do not use your reservation. It has been more than a year since you have had the problem but if there is anything we can do, please let us know your reservation number or email address. Our email is info@yolcu360.com, Whatsapp hattı numaramız +90 505 036 03 60 . We are very much looking forward to hearing from you!

Classificada 1 em 5 estrelas

They have a discus thing customer …

They have a discus thing customer service, They just take money, they don't care if you had a some problem.
I was booking a car for 8 days. they take straight away money from my bank, But my flight delay and I was arriving to pick up cars country 1 day late,so I must be take car dor 7 days. normally the hire car company (GOLDCAR) accepted 1 day refund but they said, you have to talk to YOLCU360 because They take money and your booking from that site. So when I emailed to them (YOLCU360) nobody back to me, just I get confirmation mail about they received my mail.
I recommend all customers just book directly from HIRE Company's.

25 de janeiro de 2018
Opinião espontânea
logótipo da Yolcu360 - Best Car Rental

Resposta da Yolcu360 - Best Car Rental

Hi Serkan, we are sorry that you have had such a problem. We have just recently claimed our Trustpilot account. As Yolcu360, we are one of the top customer-obsessed companies in car rental industry, so you are our number one priority. We do have a 7/24 call center and %100 full & quick refund policy if you do not use your reservation. It has been more than a year since you have had the problem but if there is anything we can do, please let us know your reservation number or email address. Our email is info@yolcu360.com, our 7/24 call center number is 0090-850-360-5-360. We are very much looking forward to hearing from you!

Classificada 5 em 5 estrelas

2017 Ocak ayında kiralama yapıpta …

2017 Ocak ayında kiralama yapıpta unuttuğum aracın iadesini neredeyse 6 ay geçmesine rağmen sorunsuz yaptılar. Gerek profesyonel konuşma biçimlerini gerekse ilgi ve alakalarını çok beğendim. Herkese tavsiye ederim.

5 de julho de 2017
Opinião espontânea
logótipo da Yolcu360 - Best Car Rental

Resposta da Yolcu360 - Best Car Rental

Aslihan hanım, güzel yorumunuz için çok teşekkür ederiz. Tekrar görüşmek dileğiyle :)

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