Quick delivery, well packaged, the deluxe wheelchair cover is even better than expected from the description. A waterproof apron design with robust elastic at top and bottom. The bottom can fit over w... Ver mais
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Leia as opiniões dos outros
Easy to order spoke to member of staff who understood what I needed but return not easy to do due to not having a printer with thanks
Ordered a pair of crutches. No communication with regards to delivery. Tried to contact the company via phone to get an update on multiple times, calls were always cut off and rejected. Tried to con... Ver mais
Very good quality and price compared to a lot of other suppliers that we have tried. Fast delivery. Will definitely look for this seller when needed again.
Informações sobre a empresa
Escrito pela empresa
At Your Essential Shop we offer a broad selection of mobility aids and daily living aids for both short-term and long-term needs. Our product range spans from bathing aids to wheelchairs and everything in between, catering to diverse requirements. Our mission is to provide individuals with products that enhance their quality of life and make daily tasks easier. As proud stockists of Flexyfoot walking aids, as seen on Britain's Got Talent, we ensure our customers have access to innovative and reliable solutions for their mobility needs. We are here to help you! If you have any questions or queries, please contact our friendly customer service team on 0800 009 6937 or email support@youressentialshop.co.uk
Informações de contacto
Unit 9 Brook Mill, Station Road, PR4 2PH, Preston, Reino Unido
- 0800 009 6937
- support@youressentialshop.co.uk
- www.youressentialshop.co.uk
4,1
Bom
723 opiniões
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It was a site i had never heard of…
It was a site i had never heard of before but the item i was looking for was a third of the price I had seen elsewhere. I had a phonecall from a lady to say my order was being sent out next day as I was worried and WOW the item was more than I was expecting and came next day. I will from now in be using this company from my usual. Thankyou so much!
12 de maio de 2026
Ionly ever used your company once…
I’ve only ever used your company once but the service was brilliant
17 de abril de 2026
I would like to give them 0 stars.
I would like to give them 0 stars.
The items were not delivered to my home but dropped off at the nearest post office which is a 40 minute round trip on foot. I have no access to a vehicle, my family are 40 miles away and my work pattern made it impossible to collect the item in person.
I emailed Your Essentials last Friday when I got home from work, advising that I would be unable to collect my order from the post office for the reasons above. To date I haven't had a response from them, it's now Thursday of the following week. They have sent emails reminding me where and when to collect the item from, but no reply to my email.
The irony of all this is the item I ordered was a crutch to enable me to be more mobile.
I have received well over 30 parcels from their delivery company and this is the first one where this has happened. All other DPD delivery people have left the item outside my flat door. Not this time.
I think the service from this company and their chosen delivery company has been APPALLING. I will never use this company again!
30 de abril de 2026
No Good at all sent the wrong worst service ever crutch…
No Good at all sent the wrong crutch bottoms saying they was the right ones and they’re not the proper make they’re cheap. Nobody is worst service I’ve had ever took so long to come can’t swap the parts over wasted £20 on £5 of items sort your business out
17 de abril de 2026
Delivery was on time.
10 de abril de 2026
Perfect as always
10 de fevereiro de 2026
Very disappointed with the lap…
Very disappointed with the lap cushioned tray I purchased, the tray was as expected but the cushion was a flimsy quarter filled bean bag which offered little support for the tray
16 de abril de 2026
Fast delivery which was key
Fast delivery which was key, as my granddaughter needed crutches to go to school and the NHS couldn't provide any her size‽ She is 6 years old so I found exactly what she needed on your website and they arrived next day. Perfect service. Thank You.
PS. The product was very good too. Well made, sturdy and light. 👍🏼 There's no stopping her now! 😃
15 de abril de 2026
Clear website and good price
Clear website and good price. Very fast delivery and good quality products. Bought the beaker lids to use at work in the care home as the lids keep disappearing. Secure fit and no leaks. Exactly what I needed
31 de março de 2026
Zero communication, no delivery
Ordered a perching stool from this company on 30th January and received an acknowledgement. Then I've had absolutely nothing since.
Complete radio silence - no despatch details or expected delivery date. I've tried calling a few times since 5th Feb but the phone is never answered and just goes to voicemail after a few rings. I have sent an email on 12th Feb and one 'contact us' web form as well.
I've not had any return communication from this business.
I find it abhorrent they can act like this operating a disabled products website.
I've said on my website form if I don't get any reply then I'll be contacting my credit card company to do a charge back.
I find it abhorrent they can act like this operating a disabled products website.
30 de janeiro de 2026
Opinião espontânea
Poor Service. Complete silence
I ordered on 30 January and received an acknowledgement. Then nothing. No despatch details, expected delivery date. I have sent 2 emails, one Web form, left 3 voicemail messages ( because the phone is never answered) but no communication from this business. Interesting to see they only respond to favourable reviews, which just about sums it all up.
UPDATE. I paid through Karna and submitted a complaint to them about the order not being delivered. After 18 days of waiting, the supplier emailed today to say the item wasn't in stock and Klarna's intervention has resulted in a refund. I would suggest that you think twice about ordering from this business or, if you do, pay by Klarna, PayPal or your credit card.
30 de janeiro de 2026
Opinião espontânea
Items are great but delivery time of 10…
Items are great but delivery time of 10 days not great.
12 de janeiro de 2026
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