The worst and most frustrating delivery I’ve ever had. They hand off my package to a courier who then takes 3 days to deliver it. Each day they say they’ve contacted him and he’ll prioritise my packag... Ver mais
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Leia as opiniões dos outros
After Temu appointed YTO to deliver a parcel they made just two attempts to deliver a parcel before returning it to the sender. Their reply by email was dismissive and very ‘copy and paste’. Fortuna... Ver mais
The driver pulled up in our driveway, got out and walked to our letterbox. He took a photo of the letterbox, then took a photo of the package and then threw the package over our front fence on to our... Ver mais
Thieves.. Fake delivery company used by AliExpress sellers to take advantage of a loophole that lets them rob you. They 'send' the parcel, say there was an error with your address, then the system... Ver mais
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Spare yourself the hassle do not use companies who use this courier your items will be damaged or stolen with no care
I contacted this company the day I was able too. I calmly and clearly explained there was no safe location to leave packages at my house as it is on a main road I offered the solution to give to my neighbours but instead I was told there is no internal communication within this company and courier will leave where they choose fit. The photo of delivery which was 4 days late shows it was SHOVED behind 7 bins not only is this disgusting and unhygienic and unsafe but it was also on bin day when I got home all the bins were moved and my package just as I had warned to no avail was literally stolen. I tried my best to help this courier company do their one job right they ignored me they have no care my items were stolen
Giving me false hope with customer…
Giving me false hope with customer support saying they are going to do something never did at there facility with out movement for almost a month Disgusting
If I could rate lower I would
If I could rate lower I would. They say it was unsafe to leave. I have been home when they say they attempted to deliver it. Rang them and opening hours were 1.5 hours later then on Temu. Left a message where to deliver(large parcel box) . Sent an email saying where to deliver. Can’t ring through it cuts out and now my parcel has ‘departed’ which I am fearful of meaning it is going back where it came from.
No attempt to deliver
Courier service claimed that they couldn't deliver my package to a very basic address and so returned it to their depot (4 hours away). Security footage of the time they claimed they were there shows no attempted delivery. No one came anywhere near my property during the time they claimed they were there.
Correct address on ordered item and yet…
Correct address on ordered item and yet yto returned to sender with no explanation and do not answer phone or emails as I tried to contact them immediately the tracking came through. Initially the phone gives wierd opening hours - starting at a time an hour away from time of call - then it is just dead
Avoid at all costs.
Avoid at all costs.
I had a package from Temu marked as “delivered” on Sunday morning at 6:30am. The person delivering the package sent photographs of it placed on the main road instead of securely behind the gate.
I’ve never once had a package stolen. When I tried to contact them on the provided phone number, it’s disconnected, and when I sent them an email requesting assistance, I’ve received no reply.
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