Yumi Health Ltd Opiniões 314

Resposta da Yumi Health Ltd

Há 4 dias

Thank you so much for the 5-star review — and for the laugh.

We’re thrilled to hear you think our gummies taste great. At Yumi Health, we work hard to create high-quality wellness gummies that are both effective and genuinely enjoyable to take. That said… please don’t finish the whole bottle in one go — tempting as they may be.

Our goal is to make daily supplements feel less like a chore and more like a small treat, while still delivering the benefits of carefully formulated vitamin gummies and wellness gummies you can trust.
Thanks again for your support and for reminding us that great taste really matters too.

Resposta da Yumi Health Ltd

6/04/2026

HI Anon,

We are delighted to hear that our sleep gummies have made a noticeable difference to your bedtime routine. At Yumi, we believe sleep support should be both effective and enjoyable, so it’s great to know you find them easy to take and a welcome alternative to traditional tablets.

We’re also pleased that you noticed the relaxing effect within 30–45 minutes. Our goal is to create high-quality sleep gummies that fit naturally into a calming evening routine and help customers unwind more comfortably.

Thank you again for your support and for sharing your experience with the Yumi Health community.

Best regards,

Benoit
Customer support

Resposta da Yumi Health Ltd

27/03/2026

Hi Jay,

Wow, thank you so much for the 5-star review! Calling our gummies the **best on the market** seriously made our whole team’s day.

We're obsessed with getting the quality and ingredients just right, so it means the world to us that you can tell the difference.

You’re also completely right to call us out on the stock issues. Some of our most popular gummies have been flying off the shelves faster than we could keep up. As the new management team, please know that fixing this is our absolute top priority. We're working hard to make sure you can always get your favourites without any hassle.

Thanks again for your support and for the honest feedback—it’s what helps us get better.

All the best,

Benoit

Yumi Health

Resposta da Yumi Health Ltd

26/03/2026

Thank you so much for your 5-star review and for giving Yumi Health another chance.
I really appreciate you recognising the effort we’re making under the new ownership. Rebuilding customer satisfaction, restoring trust, and delivering a much better customer experience have been our top priorities from day one.
Hi Mrs E Pratt,
I’m also very pleased to hear that you enjoyed the two new gummies you tried and that you’re planning to come back for your usual vitamin supplements.
Feedback like yours means a lot because it shows that with the right care, communication, and follow-through, Yumi Health can once again be a brand customers feel confident ordering from.

Thank you again for your support and for helping us move Yumi forward in the right direction.

Resposta da Yumi Health Ltd

22/03/2026

HI Joyce,

Thank you so much for your 5-star review and for your continued support over the years.

We’re delighted to hear that you’ve consistently found Yumi Health efficient, punctual, and reliable — and of course, that you love our gummies too. Reviews like yours are especially meaningful because they reflect the experience of a loyal returning customer.

At Yumi Health, we work hard to provide high-quality wellness gummies, dependable delivery, and customer service that people can trust. Your feedback helps reassure others that alongside great products, we are committed to a smooth and reliable customer experience.

Thank you again for choosing Yumi Health and for being part of our journey.

Resposta da Yumi Health Ltd

16/03/2026

Hi Gracie,

We know that strong customer service starts with clear communication, personal follow-up, and a genuine commitment to resolving customer issues properly. As the new management team, one of our top priorities has been to improve the customer experience, rebuild trust, and ensure every customer feels heard and supported.

I’m really pleased to hear that your recent experience with Yumi Health was much better and that our communication and personal approach made a difference.

Feedback like yours is incredibly important as we continue to improve our service and deliver the quality support our customers deserve.

Thank you again for your trust and for giving us the opportunity to make things right.

Best regards,

Benoit Mercier
New CEO

Resposta da Yumi Health Ltd

15/03/2026

Hi Lydia,
Thank you so much for your 5-star review and for being a loyal Yumi Health customer over the years.

We’re delighted to hear that our gummies make it easier for you to enjoy your daily vitamins. At Yumi Health, we believe wellness should feel simple, enjoyable, and effective — and creating delicious vitamin gummies that turn supplementation into a small moment of pure pleasure is exactly what we aim for.

We’re especially happy to hear that our Hair, Skin and Nails gummies are your favourite. They’ve been carefully formulated to support beauty and wellness in a convenient, tasty format for people who prefer gummies over traditional tablets.

Thank you again for your continued support of Yumi Nutrition and our vitamin gummies. Reviews like yours help others discover an easier, more enjoyable way to support their daily wellness routine.

Resposta da Yumi Health Ltd

11/03/2026

Thank you so much for your fantastic review! We’re thrilled to hear that you’re feeling great and noticing a positive change in your mood after taking our gummies.
At Yumi Health, we pride ourselves on creating science-backed formulas, using high-quality ingredients that are carefully chosen for their proven benefits. Your feedback means a lot and helps others discover the difference that expertly formulated supplements can make.

If you ever have questions about the science behind our products or want to learn more about our ingredients, we’re always here to help.

Thanks again for trusting Yumi Health on your wellness journey!

Resposta da Yumi Health Ltd

8/03/2026

Thank you so much for your amazing review! We’re thrilled to hear that our product makes such a difference for you—it’s feedback like this that keeps us motivated.

To our community: we’re excited to share that even more products and some innovative new launches are on the way in 2026. Stay tuned—there’s a lot to look forward to!

Thanks again for your support!

Resposta da Yumi Health Ltd

3/03/2026

Hi Anna,

We’re really happy to hear that after taking our magnesium gummies for several months, you’re noticing a real difference in your sleep – especially that you’re falling asleep faster than before. Our Magnesium Glycinate for sleep is specifically formulated to support relaxation and a calm mind at night, so it’s great to know it’s working well as part of your bedtime routine.

Feedback like yours is exactly why we created our tasty, vegan magnesium sleep gummies – to make it easier and more enjoyable to support better-quality rest.

Thank you again for choosing Yumi. If you ever have any questions about our sleep supplements or want to try other gummies from the range, we’re always here to help.

Benoit

Resposta da Yumi Health Ltd

3/03/2026

Hi Karen,
Thank you so much for your fantastic review and for choosing Yumi Magnesium Glycinate gummies as part of your night-time routine.

We’re really happy to hear that our Magnesium Glycinate sleep gummies help you get a good night’s sleep and that you love the taste – making supplements enjoyable and effective is exactly what we’re aiming for.

I’m also glad our customer service team was able to step in quickly after the EVRi delivery issue. We never like to see orders arrive opened or incomplete, especially on larger 6-pack orders, so it’s great to know the replacement tubs reached you within 2 days and that the situation was resolved to your satisfaction.

Your point about stronger packaging is spot on. We’re actively reviewing and improving our packaging for larger bundles to ensure our vitamin and sleep supplements arrive safely, even when couriers aren’t as gentle as we’d like.

Thank you again for your trust, your loyalty, and for highlighting both the benefits of our Magnesium Glycinate gummies for sleep and your experience with our support team. If you ever have more feedback or need help with anything else from the Yumi range, we’re always here to help.

Resposta da Yumi Health Ltd

1/03/2026

Lynn,
Thank you so much for sharing your experience and for your patience while we sorted things out. I’m glad we could resolve the delivery issues quickly and make sure you got your order—even if Evri made things more complicated than they needed to be!

We’re committed to doing right by our customers, and your feedback means a lot to us. If you ever need anything else or have questions, please reach out anytime to hey@yuminutrition.com

Thanks again for choosing Yumi and for your trust.

Resposta da Yumi Health Ltd

26/02/2026

Hi Joana,

Thank you for your fantastic feedback! We’re thrilled to hear that you’re enjoying both the Gut Health and Snooze gummies. Fast shipping, great taste, and real effectiveness are exactly what we aim for with every order.

It’s wonderful to know you’re already noticing less bloating and better sleep—these are the results we work hard to deliver. We’re excited for you to experience even more benefits as you continue with Yumi Health.

Thanks again for sharing your experience and helping others discover effective, delicious supplements with quick delivery. If you have any questions or need support, our team is always here for you.

Welcome to the Yumi community!

Resposta da Yumi Health Ltd

10/02/2026

Hi SueC,

Thank you so much for your loyalty over the years and for taking the time to share your experience.

You’re absolutely right—there have been bumps in the road during our recent transition, and I take full responsibility for the disruption. Your patience and understanding mean a lot to us. We’re committed to earning back your trust through consistent service and honest communication.

I’m truly grateful for your support and for calling out our team’s efforts. If you have feedback or need help, please reach out to hey@yuminutrition.com—we’re here to serve you.

Thank you again for sticking with Yumi.

Benoit

Resposta da Yumi Health Ltd

9/02/2026

Hi Sophia,
Thank you so much for your kind words and for sharing your experience! We’re truly grateful for your patience and understanding during our recent management transition. It means a lot to know our gummies have helped your husband, and we’re glad we could support you as you get everything back on track.

To everyone reading: Yumi Health is now under new administration, and we are absolutely committed to restoring your trust and delivering the level of service you deserve. We’re working hard every day to improve and make things right for all our customers.

Thank you again for recommending us and for giving us the opportunity to make things right!

Benoit Mercier
New CEO

Resposta da Yumi Health Ltd

30/01/2026

Regina,
Thank you so much for your kind words and for taking the time to update your review! I’m truly sorry for the long delay and the frustration it caused, but I’m thrilled we were able to get your products to you and earn back your trust.

Your patience and understanding during our transition mean a lot to us. We’re committed to making sure your future experiences with Yumi are smooth and positive. If you ever need anything or have feedback, please reach out directly—I’m always here to help.

Thanks again for giving us another chance!

Best regards,

Benoit Mercier
New CEO
Yumi Health Ltd

Resposta da Yumi Health Ltd

23/01/2026

Hi Farid,

Thank you so much for your kind words and for taking the time to update your review. We’re grateful for your patience and understanding during our transition.

Keeping our word and making things right for our customers is at the heart of what we do, and your feedback motivates us to keep raising the bar.

If you ever need anything or have suggestions on how we can better serve you, please reach out directly. We’re here for you and truly appreciate your support as we work to rebuild Yumi together.

Best regards,

Benoit
Customer Support Lead
Yumi Nutrition

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Resposta da Yumi Health Ltd

Actualizada a 22/01/2026

Hi Kerry,

Thank you for updating your review and letting us know your gummies finally arrived! We completely understand how frustrating the long delay must have been, and we sincerely apologize for the inconvenience.

We want to be transparent with our customers: Yumi Nutrition recently underwent a change of ownership, and we’ve been working hard to resolve supply chain and fulfillment issues that caused these delays. We’re excited to share that Yumi is officially back in business, and our new team is committed to providing a much better experience going forward.

We appreciate your patience and support during this transition. If you have any further concerns or questions, please feel free to reach out—we’re here to help.

Thank you for giving us another chance!

Best regards,

Benoit

Yumi Nutrition Customer Support

Resposta da Yumi Health Ltd

22/01/2026

Hi Sarah,

Thank you for your feedback, and I’m truly sorry for the frustration this has caused. I wanted to let you know that your order shipped on January 19th, and you should receive tracking details shortly if you haven’t already. If you have any issues or haven’t received your order soon, please reach out directly at hey@yuminutrition.com so we can help resolve it right away.

To clarify, Yumi is still a UK-registered business, but we are expanding our operations and customer support to better serve all our customers. We’re working hard to improve communication and ensure all outstanding orders are fulfilled.

Thank you for your patience as we make these improvements. If you need any further assistance, please contact our support team—we’re here to help.

Best regards,

Benoit

Yumi Nutrition Customer Support

Resposta da Yumi Health Ltd

22/01/2026

Hi Claire,

I’m really sorry for the experience you’ve had—especially with the lack of communication and the website issues. Yumi Nutrition recently went through a change of ownership, and during the transition, our website and email were temporarily unavailable. We’re now back online and working hard to resolve all outstanding issues.
Based on the limited information you've provided, I can’t find your details in our database, but I want to make this right for you. Please reach out to me directly at hey@yuminutrition.com so I can personally investigate your order and help resolve this as quickly as possible.

Thank you for your patience, and again, I sincerely apologize for the inconvenience. We’re committed to regaining your trust.

Best regards,

Benoit

Yumi Nutrition Customer Support