Great products, easy on-line ordering, competitive pricing. I have been an Yves Rocher customer for a very long time. I hope Yves Rocher's USA market exit does not prevent me from continuing to ord... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I was not able to put my key code in so I was not able to take advantage of my birthday gift etc. As you are ceasing operations in the US, there were items I wanted to order. As a customer of more t... Ver mais
A empresa respondeu
Love, love Yves Rocher products! Amazing quality, nontoxic ingredients with gentle yet effective results. I have come to depend on yves rocher for all my skin care the last several years. I recentl... Ver mais
A empresa respondeu
What a great company What a great product ! First time buying Yves Rocher. I had purchased the shampoo,conditioner & mask for colored & dull hair. Unfortunately when it products arrived the mas... Ver mais
Informações sobre a empresa
Escrito pela empresa
As the leading cosmetic brand in France, Yves Rocher has been dedicated to skincare and beauty based on botanical ingredients for 65 years. Our philosophy centers on botanical cosmetics - products derived from natural ingredients - crafted with plants grown in our own fields.
Informações de contacto
Estados Unidos da América
- www.yvesrocherusa.com
4,7
Excelente
177 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Wonderful
The experience is the smell! It transports me to a relaxed beautiful space.
11 de agosto de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you, Gaylene! We love hearing that the fragrance can transport you to such a relaxing and beautiful place. Enjoy every moment!
Love the products but have had many…
Love the products but have had many products I order not be available and the substitutes are not always what I want.
11 de agosto de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you for your feedback, Adelida. We're very happy that you love our products, and we understand how disappointing it can be when a favorite is unavailable or a substitute isn't quite what you wanted. We truly appreciate you sharing this with us.
Resposta da Yves Rocher
Thank you so much! We're happy to hear everything went well and truly appreciate your review!
Monoi products
I purchased the hair shampoo and conditioner and it makes my hair so shiny! I love love love the monoi products I have the shower gel, lotion and shiny oil! I just ordered the other 2 oils The scent is amazing I drench myself with these products! I give them a 10 out of 10. Ordering is easy and shipping is fast I definitely would recommend their products!
8 de agosto de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you so much, Tracy! It sounds like you've created the ultimate Monoï routine! We're thrilled you're loving everything from the hair care to the shower gel, lotion and oils. A 10 out of 10 truly makes our day. Thank you for recommending us!
So far everything has been great from…
So far everything has been great from the order process to the fast shipping and the PRODUCT! Smells amazing and my hair feels fantastic. I just started using it so I haven’t seen results yet but I have a good feeling.
6 de agosto de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you, Felicia! We're so happy your experience has been great from ordering to delivery, and especially that you're already loving the fragrance and how your hair feels. We hope you continue to enjoy the results as you use the products!
I LOVE THE PRODUCTS
I LOVE THE PRODUCTS, BEEN A CUSTOMER FOR MANY YEARS, I WISH U COULD BRING BACK THE CHAMOMILLE CREAM? IT REALLY HELPS MY SENSITIVE SKIN. PLUS I HAVE ENJOYED THE MANY FREE GIFTS OVER THE YEARS.
I AM HOPING I WILL STILL BE ABLE TO ORDER ONLINE AFTER THEY STOP OPERATIONS IN THE U.S.
25 de julho de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you for being such a loyal Yves Rocher customer, Cheryl! We're delighted that you've enjoyed our products and gifts throughout the years. We also appreciate you sharing how much you miss the Chamomile Cream, and we'll make sure your feedback is heard. And no worries, we're not stopping our US online activity, so you can continue to order your Yves Rocher favorites from our website!
Great customer service
Great customer service! Responded so quick and very friendly.
3 de agosto de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you, Kaci! We're so happy our Customer Care team was able to assist you quickly and make your experience a positive one. We truly appreciate your kind words!
This Yves Rocher literally smells like…
This Yves Rocher literally smells like heaven x
27 de julho de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you, Suzanne! We're so happy you love the fragrance. "Smells like heaven" is certainly a compliment we'll happily take!
Excellent communication from seller!
Excellent communication from seller, site is easy to navigate. To date, my purchases are quality products that perform as indicated by seller.
21 de julho de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you, Sharon! We're delighted you had a positive experience with our communication, website, and products. It's especially wonderful to hear that your purchases are delivering the results you expected!
Very pleased
I ordered this product and it was easy and came right away.
It smells so good and definitely highlights my skin with a beautiful sparkle
20 de julho de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you, Kristine! We're so happy you love the fragrance and the beautiful sparkle the product gives your skin. We're also glad your order arrived quickly. Enjoy your glow!
Yves Rocher has been my favorite for…
Yves Rocher has been my favorite for many years! I’ve been using many of their products and love that all there products are organic and helpful!
13 de julho de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you for your loyalty over the years, Sandi! We're so happy that Yves Rocher has remained one of your favorites and that you continue to enjoy so many of our products. We truly appreciate your support!
I have been a customer for many years
I have been a customer for many years. Nice products. Love the service. Maybe you can go back to allow the customers to choose the gifts again…
19 de julho de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you for being a loyal customer, Galina! We're delighted you continue to enjoy our products and service. We also appreciate your suggestion about being able to choose gifts again. Customer feedback like yours is very valuable to us!
I love Yves Rocher products
I love Yves Rocher products. My Riche Creme arrived with a broken lid, but a replacement was quickly shipped. I appreciate that I can trust the team at Yves Rocher to always take good care of me.
17 de julho de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you, Carol! We're sorry your Riche Crème arrived with a broken lid, but we're very happy our team was able to get a replacement to you quickly. Knowing that you trust us to take care of you is one of the best compliments we could receive!
Happy 20+ years customer
I have been a customer for over 20 years and have never been disappointed. The products are high quality and luxurious. Beautiful packaging.
3 de julho de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you for more than 20 years of loyalty, Katherine! We're honored to have been part of your beauty routine for so long. It's wonderful to hear that you continue to appreciate the quality, luxurious feel, and packaging of our products.
After using the same hair products for…
After using the same hair products for decades, I decided to try Yves Rocher. So glad I did! I am over 60 and always had dry scalp and hair, now thinner and losing its shine. Now my hair feels softer and noticeably shiner. No more sulfate! Also good customer service, and fast delivery (Fedex).
16 de julho de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you, Dominique! We're so happy you decided to give Yves Rocher hair care a try and are already noticing softer, shinier hair. It's also wonderful to hear that you had a positive experience with our service and delivery. Thank you for sharing your results!
Incredible products and good customer…
Incredible products and good customer service. The website is messed up or it would have been 5! Incredible products! Great packaging though shipping really slow!
16 de julho de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you, Kimberly! We're thrilled you love our products and packaging, and we're sorry the website and shipping experience kept this from being a five star experience. We truly appreciate your feedback and are glad our Customer Care team provided you with good service.
Love the company,love products
Love the company,love products. Easy to order, fast delivery. Unfortunately USA store no longer sells BB cream, it was my favorite for many years.
9 de julho de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you, Nonna! We're so happy you love Yves Rocher and that ordering and delivery have been easy and quick. We understand how disappointing it is when a longtime favorite like the BB Cream is no longer available, and we truly appreciate you sharing your feedback with us.
I always like Yves Rocher products
I always like Yves Rocher products, great quality, great service , shipping is fast. Only I do not know why I can not see many products that I had before. Example: calendula cream, I hope It will be there again.
29 de junho de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you, Nataliya! We're so happy you continue to enjoy the quality of our products and service. We understand how frustrating it can be when products you loved in the past, such as the Calendula Cream, are no longer available. Thank you for sharing your feedback with us.
I love how easy it was to place a order…
I love how easy it was to place a order and my order came quickly and the product amazing
5 de julho de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you so much! We're delighted that ordering was easy, your delivery arrived quickly, and most importantly, that you loved the product. We truly appreciate your review!
Nice
Nice, fast delivery. The product is superb, glistening skin. Love it.
2 de julho de 2026
Opinião espontânea
Resposta da Yves Rocher
Thank you, Marilyn! We're so happy to hear you love the product and the beautiful glow it gives your skin. We're also glad your order arrived quickly. We truly appreciate your kind review!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.