Our much-loved German Shepherd recently passed away, and I ordered photo thank-you cards from Zazzle—the first time I’ve used this company. I wanted to t hank people like our vet and other people w... Ver mais
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Leia as opiniões dos outros
Very high quality prints, and great customer service if you have any issues. They even send you multiple warning before your free trial ends, to make sure you don't accidentally subscribe if you d... Ver mais
Very good personalised tree decorations. I have ordered 4 from zazzle so far. They are a good keepsake of loved ones that have passed. Recently bought one of my lovely dog that I miss so much. Good pe... Ver mais
The quality of the projects is amazing and the customer service is very good, no quibbling, just great care
Informações sobre a empresa
- Serviço de e-commerce
- Decoração e Design de Interiores
- Plataforma de comércio online
- Loja de estampagem de roupa
Escrito pela empresa
Shop and Customise Millions of Products
Informações de contacto
Cork, Irlanda
- support@zazzle.com
- www.zazzle.co.uk
Respondeu a 81% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The quality of the projects is amazing…
The quality of the projects is amazing and the customer service is very good, no quibbling, just great care
Disappointing quality and not 'cards'
Our much-loved German Shepherd recently passed away, and I ordered photo thank-you cards from Zazzle—the first time I’ve used this company. I wanted to t hank people like our vet and other people who have helped us with our dog over the years.
Unfortunately, I was disappointed with several aspects of the service. The delivery took a full week, which felt quite slow. More importantly, I ordered what were described as “cards” and expected folded cards with space to write a message inside; instead, I received postcards. The quality of both the cards and the envelopes was also below what I had anticipated.
Given that the price wasn’t cheap, this was particularly disappointing. I’m not sure I would choose to use Zazzle again.
Wonderful selection
Wonderful selection and sn get thre exacft wording that you need.
No other carfds do this.
SCAMMERS
They say they sent order ID 131-48464240-5168983 but it has not arrived. Tried many times to get in touch with their non existent customer services and sent messages etc., The only thing that's working is a stupid chat assistant that tells me my order hasn't been delivered. Thanks for letting me know something I know already and trying to solve. AVOID AVOID AVOID !!!!!
UPDATE :
Got this order refunded. I could have done without the inconvenience. I still will never use Zazzle ever again.

Resposta da Zazzle UK
High quality and very trustworthy
Very high quality prints, and great customer service if you have any issues. They even send you multiple warning before your free trial ends, to make sure you don't accidentally subscribe if you don't want to.
I'd definitely recommend them to anyone wanting professional looking prints. If anything goes wrong they'll sort it out without issue.
The postage was fast for us too - after picking the 5-8 day option, it arrived in 3 days.
I ordered some labels on15th of…
I ordered some labels on15th of February and I’m still waiting, not getting much joy from customer service so far - very poor service

Resposta da Zazzle UK
The assistant Cait was very helpful at resolving a problem and creating the item I was having difficulty with thank you!
The assistant Cait was very helpful at resolving an issue I had when trying to match the design and materials for various wedding stationery etc. Thought outside the box when one item was not possible to do on Zazzle as would have reduced the print quality so I'm pleased they were customer focused not just about sales.
5 stars! Great service!
Dealt with a lovely agent named Josefine! Quick and efficient resolution. Long time user of Zazzle always found their customer service to be top notch!
Very good quality product
Very good quality product - delivered quickly. Slight issue with the order but they sorted it without hesitation and got a replacement out within days - excellent service all round would highly recommend.
Although the original order was…
Although the original order was produced in the wrong colour the item was reprinted and sent out via the fastest post available as soon as I raised the issue with Marina in customer services. Thank you.
I am not able to cancel a subscription
I am not able to cancel a subscription, chatted to the auto bot that said there is no active subscription, but I have an email saying they are going to take money off me, I phoned customer service, there is a message saying talk to the auto bot or email which have not worked, no option to cancel it on my account, the bank are aware & if they take money off me the back will get it back, nothing but scammers

Resposta da Zazzle UK
Excellent service
Excellent service, and excellent innovative products & designs.
Product never turned up
Product never turned up, order confirmed but then no communication at all to say the order had actually been cancelled.

Resposta da Zazzle UK
Great technician.
The technician was easily understood in English, professional, courteous and knowledgeable. I highly recommend Zazzle!
It was easy to order and quick delivery
Very quick shipping considering it was…
Very quick shipping considering it was being shipped to UK from the US. The shot glasses were individually packaged and protected during the delivery. They’re lovely, thank you 😊
Designed 100 business cards which are…
Designed 100 business cards which are double sided, order arrived and half aren’t double sided and some are blank bits of paper.
The cards have ink bleeds, scuffed edges, poor paper quality with marks on paper before printing.
There also isn’t 100 cards and half are damaged as stated above.
Poor quality and clearly no quality control.
Waiting for a response from the company, not impressed.

Resposta da Zazzle UK
Terrible service- ordered a photo print…
Terrible service- ordered a photo print tote bag on 7 January and as of 31 January, am still waiting for it! No tracking info provided so can’t get updates on where it is and customer service options are ridiculous. You can’t speak to a human on the phone, their chat bot is useless and e-mail was futile. I ordered this on behalf of my father in law for his wife's birthday which was Wednesday 27 January and she didn't get a gift.

Resposta da Zazzle UK
Love zazzle can find things i want that…
Love zazzle can find things i want that i cant find anywhere else
Easy to create cards and great quality…
Ease of creating the cards and when they arrved I was really pleased with that quality
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