⭐⭐⭐⭐⭐ We’ve been customers of Zerographic Print Solutions at Henson Property Northumberland Ltd for over six years, and more recently our account has been taken over by Dave Goodman. From th... Ver mais
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Leia as opiniões dos outros
We have used Zerographic for a few years now and have always been impressed with the level of service provided. Our Account Manager, Mackenzie is always on hand to deal with any requests we may have o... Ver mais
We needed to upgrade our printer to a newer model and update our (almost out of term) package to something better suited to our current needs. Mackenzie was able to offer us a fitting alternative, one... Ver mais
Nothing is too much for our account manager, Mackenzie, he is always eager to get the query or issue sorted out in sufficient time. He delivers everytime.
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Zerographic delivers printer and copier solutions to business. Services and products are fuelled by Xerox tools to deliver the best business results.
Informações de contacto
Dunston Hall , ST18 9AB, Dunston, Reino Unido
- 01785711800
- enquiries@zerographic.com
- www.zerographic.com
4,6
Excelente
137 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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We have received a photocopier from…
We have received a photocopier from yourselves recently and dealt with Clive. Clive’s knowledge to answer my questions have been amazing, not to mention his prompt responses. Absolutely amazing, thank you Clive!
21 de dezembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Dear Kimberley,
Thank you for your review! I will pass your kind comments onto Clive your Account Manager. If we can be of any further assistance in the future, please do not hesitate to contact us.
Thanks,
Rachel
Quick and easy
18 de dezembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Hi Elliot,
Thank you for the 5 stars and your review! If we can be of any further assistance in the future, please do not hesitate to contact us.
Thanks,
Rachel
Clive is simply the best!
Clive is my man! He replies promptly, he is pro-active and he is able to read my mind!
18 de dezembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Hi Francesca,
Many thanks for your review!
I will forward your kind comments regarding Clive onto him, but he might be telepathic and already know ;)
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Clive provided a great service
Clive provided a great service! He has been very helpful and quick to respond to queries. He has been understanding of our lack of knowledge of the printer and how it works, and has ensured we are getting the best out of it. Would highly recommend!
Kim - The Burrows Nursery
1 de dezembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Dear Kim,
Many thanks for your review, It is great to see you had a great experience with Zerographic and in particular your Account Manager Clive.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Clive is an absolute GEM
Clive is an absolute GEM! Great response time for each email and nothing is much trouble for him. Within weeks we got our photocopiers delivered, installed and up and running, make our every day work easier.
1 de dezembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Many thanks for your review, It is great to see you had a great experience with Zerographic and it's great to see that Clive has been on-hand to provide what was needed.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Great service, very responsive & went the extra mile
Fantastic service and transparent throughout. Zerographic have adapted with our business to suit our needs and always been on hand to offer prompt solutions when needed.
13 de novembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Many thanks for your review, It is great to see you had a great experience with Zerographic and are able to offer solutions to assist your business.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Clive - was great -Thank You
Great communication , Speedy installation
very friendly & helpful...Highly Recommend
10 de novembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Many thanks for your review, It is great to see you had a great experience with Zerographic.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Clive was fantastic
Clive was fantastic, we recieved a really good service and hope we have a long working relationship.
Thank you
Richard Evett
Wenallt spraying
4 de novembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Many thanks for your review, It is great to see you had a good experience with Zerographic. I will pass your kind comments onto your Account Manager, Clive. We too hope that we are now your partner of choice and can continue a long relationship.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Great product and service!
Lovely product and service. The whole process was quick and easy. Clive Davies constantly kept in contact with us from beginning to end and was also kind enough to follow-up to see if everything was working and running smoothly. Would definitely recommend!
2 de novembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Many thanks for your review, It is great to see you are happy with the product, we pride ourselves on being a Xerox Premier Partner and stand behind the quality of their copiers and our offering of cutting edge technology. I am so happy to see Clive checked in with you too and everything is going well. I will pass your kind comments onto your Account Manager, Clive.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
quick and painless
2 de novembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Many thanks for your review!
Thanks,
Rachel
Extremely attentive
Extremely attentive, Generally great service all round.
Clive who was my main contact was fantastic.
Highly recommend.
28 de outubro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Hi Charlie,
Many thanks for your review!
I will let Clive know you were pleased with his service and thank you for your kind comments.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Excellent service through and through!
Excellent service through and through!
Within a matter of minutes of submitting my query, I received a call for a lovely gentle by the name of Clive Davies, who was incredibly helpful and instructive. He provided me with plenty of options so that we could make a clear and educated decision on our printer hire.
The service I received was nothing short of spectacular, we had our printer delivered, installed and set up within a week of my enquiry.
I would highly recommend both Clive and the company as a whole.
21 de outubro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Hi James,
Many thanks for your review, It is great to see you had a great experience with Zerographic. I will pass your kind comments onto your Account Manager, Clive.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Lovely new copier installed without fuss!
Absolutely brilliant service from Zerographic - spot on with matching a copier to our requirements and installing it into our office without fuss, training us on the new features was simple and other printing queries resolved. Thank you !
14 de outubro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Dear Sharon Elalaoui,
Many thanks for your review, It is great to see you had a great experience with Zerographic.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Clive was great to deal with
Clive was great to deal with, professional and polite, nothing to much trouble to deal with . thanks Clive
8 de outubro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Dear Simon,
Many thanks for your review, It is great to see you had a great experience with your order. I have passed this review onto Clive who will be most pleased.
Thanks,
Rachel
PKWG.LTD
Clive was very profesional and dealt with my needs in a timely manner adapting the quote to my requirements. We will use again!
25 de setembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Dear Peng Ye Qian,
Many thanks for your review, It is great to see you had a great experience with your order and dealing with one of our South Account Managers Clive. I have passed this review onto Clive who will be most pleased.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Great service
Great service, very helpful field agent who went above and beyond to meet our deadlines. Thank you David Jackson!! We would use the service again and recommend highly!
18 de setembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Dear Lauren Watson,
Many thanks for your review, It is great to see you had a great experience with Zerographic and dealing with one of our North Account Managers, David. I have passed this review onto David who will be most pleased.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Fantastic service
We've experienced fantastic service from Zerographic, in particular our account manager Rob Lacey. From the moment we decided to work with them, the process has been quick and simple. If we've ever needed support, Rob has been on the end of the phone straight away and has gone above and beyond to help. Would highly recommend.
18 de setembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Dear Emily,
Many thanks for your review, It is great to see you received top service with one of our Print Specialists Rob. I have passed this review onto Rob, who will be most pleased.
If we can be of any further assistance with your business requirements, please do not hesitate to contact us.
Thanks,
Rachel
Absolutely brilliant
Absolutely brilliant, besides a few minor delays which can be expected due to the current COVID situation, service, communication and the machine are to drawer. I have no hesitation in recommending these guys. Thanks Clive Davies and Andrew Law for all your help.
18 de setembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Dear Dan,
Many thanks for your review.
It is great to see you had a great experience with Zerographic, both from an Account Management side and Technical side. I have passed this review onto both Clive and Andrew who will be very happy to see you have left them 5 stars.
We apologise for any delays, during COVID some deliveries and processes are taking slightly longer than usual but we should be back to our usual standards now and If we can be of any further assistance with your business requirements in the future, please do not hesitate to contact us.
Thanks,
Rachel
A pleasure to work with!
A pleasure to work with!
We were a Xerox Direct customer and never seemed to get the machines, support or service we required Zerographic made sure we had the right equipment in place and although the machines are maintained by Xerox direct if we have any issues they are always on hand to support in getting things sorted. They have showed us year on year savings without detriment to our markets and improved our quality and speed of output. Thanks, Zerographic for your excellent service and professionalism long may it continue.
15 de setembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Dear Matthew,
Many thanks for your 5 star review, it is greatly appreciated.
I am so happy to see you have had a great experience with Zerographic and long may we continue to support you and your business.
Thanks,
Rachel
Zerographic know what they are doing…
Zerographic know what they are doing and are really open and honest - great support from when I first spoke to them to shape the best solution for our company to the ongoing service. I would recommend them for printing and software.
15 de setembro de 2020
Opinião espontânea
Resposta da Zerographic Systems
Dear Duncan,
Many thanks for your review and kind words.
If we can be of any assistance, please do not hesitate to contact us.
Thanks,
Rachel
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