Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is my second pair of Wydr shoes, and I wore them the frost time for Easter. It is such a relief to put on a shoe that doesn't immediately feel like it is squeezing my foot uncomfortably. The qual... Ver mais

Classificada 4 em 5 estrelas

Originally bought a size 12 but way too big. Started the process of returns and is rather a hassle to return. Buying from Australia I didn’t think it would so complex and the return address I was a bi... Ver mais

Classificada 5 em 5 estrelas

Super happy this company exists! My feet are difficult to shop for (size 11 and wide). Wydr is sized consistently and stylish. Most importantly they're comfortable and well made too. Nothing I've purc... Ver mais

Classificada 3 em 5 estrelas

Received item quickly but return process is not as easy as it is listed. You are instructed to email them for a return label but it was almost 4 day process just to obtain a label as first email was... Ver mais

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry. Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

286 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 95% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I just want my shoes

I just want my shoes. I tracked with Shop said the shoes were delivered on the 13th at 11.56, not at my address they weren’t !
Wydr were quick to respond saying they were still in transit
and to wait a few more days.
Then I was told they were sending another pair, now the original pair still haven’t been delivered still in transit and would be with me in a few days.
These are all delay tactics, hoping I will forget, but I won’t.
The order went in on the 3rd April and by law they have to deliver the goods or refund the money. I will wait a couple of days and request a refund. Please consider my experience with this company before you order
E Lee

19 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible Customer Service and Product

The product is very cheap looking for the price. However what’s worse than the product is the customer service. The shoes were far too large and slipped off my heel even though I ordered my usual size that I get in SAS.

I returned them after having to jump through multiple hoops such as sending them a picture of how my foot looked in the shoe. Then after sending them back it took forever for them to acknowledge that they were going to refund my money. They need to review how well a company like Zappos handles returns. Normally I wouldn’t bother to send a review but they’ve sent me so many emails giving me a “nudge” to submit one that I did.

There are so many companies that have a wide product line so don’t waste your money on Wydr.

18 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Unsure about Return Process

Received item quickly but return process is not as easy as it is listed. You are instructed to email them for a return label but it was almost 4 day process just to obtain a label as first email was responded to with a request to see if I wanted help finding a new shoe. Once I responded no, just to return they asked to confirm my address. Then another email was finally received with the label and I was told to notify them that I had shipped. Here we are 10 days later and I still have no refund. It’s too bad because i would like to try another store of shoe but I do not trust the return process.

17 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Buying shoes for my wide fat feet has…

Buying shoes for my wide fat feet has always ended in many tears and I have been too scared to buy online without being able to try on first. I took a leap of faith, measured my feet as per their instructions and ordered some boots. I was so relieved they fit perfectly. Now I need to save so I can buy more.

26 de março de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Sizing is 'iffy'

I am a 7-1/2 EEEE, and have flat feet and heel spurs. (I can't stand ugly shoes - I'd as soon go out in running shoes as I would in a burlap sack.) I like shoes I can adjust through the day if necessary. I recently purchased rather dressy sandals which I loved. The slingback Mary Janes are beautiful, but one pair (a 10) is much too long (I can adjust the strap), where this pair, the exact size of the sandals which fit perfectly, are much too tight. I'll need to use a shoe stretcher, and make sure I carry them if I go to a dressy event. There isn't any place left where I can try on shoes. The sizing is 'hit or miss.' I believe I gave the sandals a 5-star rating - these are 3 for good service, but 2 for sizing.

1 de abril de 2026
Opinião espontânea
logótipo da Wydr Studios

Resposta da Wydr Studios

Thank you, Elizabeth, for your thoughtful feedback. We are delighted to hear you loved the look of the slingback Mary Janes and that our service made a positive impression.

We completely understand your frustration with the sizing. We encourage all our customers to share their measurements with our team so that we can recommend sizing to you – this way if you need different sizing for different styles (which can happen sometimes) our team will be able to guide you on what will fit well on your feet, as well as how to adjust the fit according to your needs.

If you have any further questions or concerns, please don't hesitate to get in touch via support@wydrstudios.com.

Classificada 5 em 5 estrelas

This is my second pair of Wydr shoes

This is my second pair of Wydr shoes, and I wore them the frost time for Easter. It is such a relief to put on a shoe that doesn't immediately feel like it is squeezing my foot uncomfortably. The quality feels like even higher end brands of footwear. The styles are both classic and fashionable. I'm really glad I found your products!

5 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very comfortable shoes

To find a company that sells wide shoes that are comfortable and stylish is a plus for me. I sized down from my regular shoe size as suggested and they fit perfectly. I will be purchasing other styles in the future.

13 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I just made my first purchase and I’m very happy

just made my first purchase and bought the Savannah Sporty Sandal. I had to return it for an exchange for a smaller size. But I love this sandal. The exchange process was very easy. In my return I included the free tote bag thinking I had to return everything and I would receive another and I did not. So that made me sad. Hey Wydr Studio could you please send me a free tote?

14 de março de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Once ordered the shoes arrived in a…

Once ordered the shoes arrived in a timely manner, unfortunately they were too big so I had to arrange to post them back and instead of organising a replacement pair I decided to opt for refund and purchased a smaller size separately assuming I would get a refund. The new size is great and I have worn them a few times and they are taking a little wearing in but are really good quality shoes.
So far I have only relieved a very small refund and am hopeful this will be rectified soon

25 de março de 2026
Opinião espontânea
logótipo da Wydr Studios

Resposta da Wydr Studios

Hi Belinda,

Our return policy states that once a refund has been accepted, we will only refund the price of the product(s) returned. The shipping fee of the order will not be refunded. Feel free to read more about our refund policy here: https://wydrstudios.com/pages/return-policy

If you have any questions or concerns, please don't hesitate to get in touch at support@wydrstudios.com

Classificada 4 em 5 estrelas

Originally bought a size 12 but way too…

Originally bought a size 12 but way too big. Started the process of returns and is rather a hassle to return. Buying from Australia I didn’t think it would so complex and the return address I was a bit concerned about. Anyways I bought a smaller size and they are amazing shoes! Size is perfect and just wonderful for someone who has always had problems buying shoes for a wider foot! Will I buy again yes I will. Just need to improve the returns process from Aus buyers

9 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer service

I wished the shipping was faster but the customer service is top notch! Anytime I needed to exchange something or if a shoe had an issue, they were super responsive. The shoes are great quality and so comfortable.

6 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give a less than a 1 star…

If I could give a less than a 1 star rating, I would have!! Since I was a child, I have had wide feet and so I decided to try Wydr and I bought simple black patent leather ballet flats with a bow. The soles were some sort of an unbendable plastic or rubber that has absolutely NO give to the point where you can't tell by looking at the sole of the shoe that it was walked in. Also, the patent leather isn't buttery soft on your foot. Instead, the patent leather is also very stiff and unforgiving on your feet. I had them on with a black pantsuit for only 2 hours to attend a cocktail party and my feet were screaming. I couldn't wait to take them off my feet when I got back into my car. What an absolute waste of $139. Tieks may be a little more expensive, but they're so much kinder to your feet. Never again will I purchase a Wydr shoe!!

24 de março de 2026
Opinião espontânea
logótipo da Wydr Studios

Resposta da Wydr Studios

Hi Judy,

We're sorry to hear about your experience with our shoes! Please feel free to email us at support@wydrstudios.com with your order number – if your order is still within the 30-day return window, we'd be happy to see how we can help.

Classificada 5 em 5 estrelas

I started by using the measurements

I started by using the measurements on the website and ordered my shoes based on their measurements. When they arrived, they fit nearly perfect! I have struggled for years to find cute shoes for my "Fred Flintstone" feet, and I'm now excited for shoes again!

1 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Finally! A cute shoe that is comfortable!

I literally love these shoes! I have purchased 5 pair since October. I was nervous when I bought the first pair because of the cost but was willing to try them. I AM OBSESSED! I wear a 12 wide and can never buy shoes that are cute and comfortable, until now! These are a total game-changer. Not only are they incredibly cute and stylish, but the comfort level is 10/10. I wore them all day hosting an event right out of the box with zero pinching or blisters. If you’ve been hesitant, this is your sign to buy them. Your feet will thank you!

26 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The Wydr descision....

I am glad that I chose wydr for my winter and spring foot wear. I really enjoyed the quick response to my problem and the service was very courteous.The shoes are excellent quality and they are sturdy. Even the flats are good on my feet. Look forward to getting more pairs in the near future.

I

11 de março de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais