Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ok so I’ve used xbrain for years and they’ve always been perfect until now something is Erin I made my order and I’ve received nothing and can’t get in contact with customer service!! So I’d advise n... Ver mais

Classificada 1 em 5 estrelas

Placed an order on 1 June, which Xbrain took the payment for. Didn't receive confirmation that my order had been received until 15 June. Followed up on the status of my order (still shows as 'processi... Ver mais

Classificada 1 em 5 estrelas

Ordinato e pagato un mese fa, non ho ricevuto niente nonostante due mail di sollecito dove, ad onor del vero, rispondono rassicurando che è stato spedito e a momenti consegnano. Da questa esperienza,... Ver mais

Classificada 5 em 5 estrelas

I’ve struggled with ADHD my whole life. I’ve tried all kinds of ADHD medications that somewhat worked but the side effects out weighed the benefits. X brain seriously works, no joke. I’m blown away ho... Ver mais

Informações sobre a empresa

  1. Loja de vitaminas e suplementos

Informação fornecida por diversas fontes externas

We are real people. We work, we party, we have vices, and we have goals. Sometimes we get enough sleep, eat a balanced diet, manage our stress, and sometimes we just do the best we can. Our paradigm shattering supplements are designed to help real peop...


Informações de contacto

  • Phoenix Park 14, LE67 3HB, Coalville, Reino Unido

  • xbrain.co.uk

2,2

Mau

TrustScore: 2 em 5

419 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Todas as opiniões

(419)

36 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Xbrain has really changed my life

Xbrain has really changed my life! I am much more productive, happier, and just overall more excited to tackle the day ahead of me! I’m excited to continue to use X, and spread awareness to others who are looking to live a kore positive lifestyle.

21 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Miracle Capsules

I’ve struggled with ADHD my whole life. I’ve tried all kinds of ADHD medications that somewhat worked but the side effects out weighed the benefits. X brain seriously works, no joke. I’m blown away how effective it’s been for me in so many different areas but mainly my focus, thought clarity, reaction time and positive mood.

20 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Why dont you respond to emails?

Why dont you respond to emails?

Why is there no telephone number for you?

Why has my subscription renewed when i have already cancelled it on your website?

Why does your product give me ghastly side effects?

PLEASE CANCEL THIS ORDER AND ISSUE AN REFUND.
I DONT WANT THIS ORDER
I CANCELLED MY SUBSCRIPTION IN DECEMBER
Order #1410690 (January 29, 2025)

30 de janeiro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Lack of Customer Support

I have emailed so many times this last year and rarely get any response. Troscriptions is constantly out of stock as is Harmony. So I cannot even get continuity. I emailed on 25 November, 10 and 16th(twice) December, with zero acknowledgement or response. Changing the subscription is difficult and necessitates cancelling and starting again. So, yes, I am incurring problems and would so so appreciate some help and support.

27 de dezembro de 2024
Classificada 1 em 5 estrelas

Never use this company

Never use this company, 3 times they have sent me out of date supplements, the last order was 3 years out of date. Good luck getting them to respond to emails. Awful company, non existent customer service. Do not use this company.

10 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

We had the goods ok and promptly

We had the goods ok and promptly , but i sent two emails re the purchase , two weeks, before buying, asking questions, and they were ignored totally . Makes me nervous of dealing with a company, with no telephone contact possible, and never answers emails !

24 de julho de 2024
Classificada 1 em 5 estrelas

Non-delivery of goods and no response to queries

Placed an order on 1 June, which Xbrain took the payment for. Didn't receive confirmation that my order had been received until 15 June. Followed up on the status of my order (still shows as 'processing' on their webshite) on 1, 5 & 13 July. No response from Xbrain. Nothing. Have been buying from them since 2017. Absolute joke customer service.

1 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Warning: expired products and ignored by customer service!

I’m very disappointed and shocked by the lack of customer care. They sent me incorrect product, faulty product and EXPIRED products — and ghosted me when I emailed to ask them to rectify this.
I was excited to order from XBrain as they offer some great brands that are hard to source in the U.K. The first thing I noticed was that they’d sent me a different, stronger version of one product, one they don’t even offer on their website. I emailed to ask about this, but got no response. I then noticed that three other products (all by BiOptimizers) were expired! And not recently expired. I also realised that one product from Troscriptions had a completely blank reverse side, no instructions, no expiry, no ingredients list, no QR code. Troscriptions state that it’s mandatory to scan the QR code on the back of their packaging before using the product. I’ve also never seen packaging from them not list ingredients and expiry date. I sent another email to XBrain highlighting these issues and promptly received an email from the CEO apologising and saying he would contact the shipper who would sort it out the following Monday. I was impressed that he’d replied to me on the weekend and thought everything would be fixed. He requested photos of the faulty products, which I sent. Then — complete silence. I followed up — nothing. I have been ghosted. This is the worst shopping experience I’ve had in a long time: being sent expired supplements, that could be harmful to ingest, alongside a faulty product with no ingredients list or expiry date, and the company ignores me? I have had to contact my bank for help. The one product I ordered which arrived as stated on the website seems great, so clearly I have been unlucky with my order as a whole, but I would urge caution when ordering from XBrain. Check the expiry dates before consuming! I’m so disappointed, as I use a lot of supplements and thought I’d found a great supplier to add to my list. I completely understand that mistakes happen, but why wouldn’t the company want to sort them out? I will update the review if there are further developments.

9 de junho de 2024

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