Ok so I’ve used xbrain for years and they’ve always been perfect until now something is Erin I made my order and I’ve received nothing and can’t get in contact with customer service!! So I’d advise n... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Placed an order on 1 June, which Xbrain took the payment for. Didn't receive confirmation that my order had been received until 15 June. Followed up on the status of my order (still shows as 'processi... Ver mais
Ordinato e pagato un mese fa, non ho ricevuto niente nonostante due mail di sollecito dove, ad onor del vero, rispondono rassicurando che è stato spedito e a momenti consegnano. Da questa esperienza,... Ver mais
I’ve struggled with ADHD my whole life. I’ve tried all kinds of ADHD medications that somewhat worked but the side effects out weighed the benefits. X brain seriously works, no joke. I’m blown away ho... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We are real people. We work, we party, we have vices, and we have goals. Sometimes we get enough sleep, eat a balanced diet, manage our stress, and sometimes we just do the best we can. Our paradigm shattering supplements are designed to help real peop...
Informações de contacto
Phoenix Park 14, LE67 3HB, Coalville, Reino Unido
- xbrain.co.uk
2,2
Mau
419 opiniões
Pede aos clientes que escrevam opiniões
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You have delivered to the wrong address…
You have delivered to the wrong address AGAIN
8 de abril de 2023
Resposta da XBrain
Hello Mike, I have raised this with our shipper to investigate what has happend, I cc you in on a email sent to them. We passed your shipping address over to DHL I am not sure why DHL has mananged to deliver this to the wrong address. We will get to the bottom off this and get your order delivered correctly. Sorry about this mess. Sidenote could they have left it at a neighbour ?
Great customer service and quick delivery
Customer service replied in a timely manner and the product was delivered as expected.
5 de abril de 2023
Resposta da XBrain
Thank you for sharing, and thanks for being an awesome customer :)
I haven’t received anything yet and I…
I haven’t received anything yet and I ordered like two weeks ago. What’s happening?
28 de março de 2023
Resposta da XBrain
Hello Luke, Your order went out from Xbrain 04 april, I tracked your order via DHL 60120144405262 and it seems like DHL has messed this shippment up some how, I will get on them to get it delivered asap.
Resposta da XBrain
Thank you for that awesome review :)
Resposta da XBrain
Thank you Lenka :D
My order was sent to wrong address
Had some problem with a delivery as it was sent to wrong address. Contacted customer service and they tried to resolve immediately I believe. The CEO was very helpful. It took a while for me to receive the goods but it looked like that was due to the delivery company.
I've also received a partial refund from xbrain for the complications. Which I appreciate. I did not think it would get resolved but in the end I received everything so I can only change my review to positive. Thank you.
4 de abril de 2023
Opinião espontânea
Resposta da XBrain
Hello Tom, the correct address was given to DHL, This should have been resolved. But DHL had your old Address on the record from when you placed the order. But we will get this sorted and you will get your order.
Easy order process and quick delivery.
26 de março de 2023
Resposta da XBrain
Always happy to be off assistans :)
Terrible first time buyer experience
First time buyer experience and really disappointed as I never received my order neither a refund. The courtesy of a reply to customers would be appreciated.
23 de março de 2023
Resposta da XBrain
Hello Karina, Sorry for the late reply here, so glad we got this order sorted.
I never received my product
I never received my product, it was redirected and returned. Don’t think it had been refunded either.
Edit.
I was not going to be home after 1 failed attempt. I then used the DHL website to organise it to be left at a local shop for me to collect and it never arrived at the shop and I had no further contact from them via text or email. I then called DHL a few days later and got the automated call to say it had been returned. Please resend to my home address or local pick up point.
Thanks.
Craig.
22 de março de 2023
Resposta da XBrain
Hello Craig, Sorry for this bad experience. I see when tracking your order it had two failed deliveres at your doorstep tracking DHL.com 60120142901323 DHL should have let you know about it via text or email ?
Service and delivery quick and prompt
Service and delivery quick and prompt, would recommend.
16 de março de 2023
Resposta da XBrain
Thank you for sharing :)
Resposta da XBrain
Thank you for your feedback Neraya :)
easily competes with other companies
Wide range of products that easily compete with others prices,
Only 4 star as not all products I wanted were available.
26 de fevereiro de 2023
Resposta da XBrain
Thank you for your Review Ben! what products are you missig ?
Fantastic product
Fantastic product, best protein powder we’ve used. So glad it’s back in stock. Efficient ordering and delivery info.
23 de fevereiro de 2023
Resposta da XBrain
Thats is great to hear :)
First class service
8 de fevereiro de 2023
Works like it’s supposed to
5 de fevereiro de 2023
It is the best methylene blue on the…
It is the best methylene blue on the market, really an incredible nootropic, the shipment was faster than expected, the service and excellent follow-up.
2 de fevereiro de 2023
Regular deliveries on time
Regular deliveries on time. The product has definitely sharpened me up regarding my ability to "not lose the thread" of what i'm talking about!
1 de fevereiro de 2023
Resposta da XBrain
Glad to hear from you Sir :D and always happy to help :)
Haven't revieved order and the team…
Haven't revieved order and the team isn't answering my inquiry..
30 de janeiro de 2023
Resposta da XBrain
Sorry about this we are investigating what happend to your order and will solve this Asap. Update! Your order has been with customs in Germany for a couple off days. They should have reached out to you, but we have now contacted DHL and will try to get this order moving.
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