just wonderful! we had an issue with a bottle where WE had lost a part, meaning it leaked. Nicky in customer services could not have been more helpful, immediately sending a whole new bottle by UPS ex... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
just wonderful! we had an issue with a bottle where WE had lost a part, meaning it leaked. Nicky in customer services could not have been more helpful, immediately sending a whole new bottle by UPS ex... Ver mais
A empresa respondeu
Excellent customer service! I contacted XD Connects about a broken European adapter for my power bank, and Loraine from the product team responded quickly and professionally. Even though replacemen... Ver mais
A empresa respondeu
XD is a great website where you, as a supplier, can find the best gift items or inspirations for your customers. The service is out of this world, and I cannot say enough good things about them or the... Ver mais
A empresa respondeu
Customer service is very good and that counts the most in this fast moving business. Thanks to Laszlo's team. All of them. Unique designs and good quality/price ratio allows us to satisfy our custom... Ver mais
At XD Connects, we help brands make a lasting impact through high-quality, thoughtfully designed gifts, with a low environmental impact. Our mission is to strive for positive change by providing the best low impact gift, which connects businesses with their employees and customers whilst minimising the impact on the environment. Founded in 1986 as Xindao BV, we are a dynamic Dutch company with deep-rooted connections in China. Our journey began with importing hand tools, but it didn't take long for us to pivot to the world of promotional products, expanding our portfolio to meet the growing demands of the market. With our own in-house design studio, we began creating distinctive, high-quality products that truly stood out. Driven by constant growth, we expanded rapidly, establishing sales offices across Europe and making our mark on the industry. Then, in 2022, we redefined our identity and emerged as XD Connects—a name that embodies our commitment to connecting people and businesses through sustainable, high-quality promotional gifts. As we look toward the future, our focus is clear: to reduce the environmental impact of our collections and operations while remaining transparent, ensuring we never fall into the trap of greenwashing. Simply put, we’re changing the way we give.
Lange Kleiweg 6-28, 2288 GK, Rijswijk Zh, Holanda
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Très bon produit très bon prix je recommande
just wonderful! we had an issue with a bottle where WE had lost a part, meaning it leaked. Nicky in customer services could not have been more helpful, immediately sending a whole new bottle by UPS express delivery free of charge! Just brilliant, 100/10!!!

Resposta da XD Connects
XD is a great website where you, as a supplier, can find the best gift items or inspirations for your customers. The service is out of this world, and I cannot say enough good things about them or their products!

Resposta da XD Connects
Excellent customer service!
I contacted XD Connects about a broken European adapter for my power bank, and Loraine from the product team responded quickly and professionally. Even though replacement parts aren’t normally sold, she went out of her way to find an adapter in their showroom and sent it to me free of charge. The communication was clear, friendly, and efficient throughout, and the adapter arrived safely.
Highly recommend — a company that truly values its customers!

Resposta da XD Connects
Great company! Reliable, fast delivery and always top quality.

Resposta da XD Connects
XD Connects is an efficient and reliable company with high-quality products and an excellent customer service. I have been working with them for years and I couldn't be happier with our partnerhip.

Resposta da XD Connects
Very high service level, always friendly and trying to help us win new projects. Good quality products, fair prices. Sustainable products with commitment.
World class, always delivery in time and very good products.
The Customer service is always very kind and helpful, also they are quick to take care of any topic and the products are very high quality. XD Connects is my favourite partner.
HiI! Amazing precision in handling the orders, speed... And very-very helpfull team. Thank you! Best regards! Attila
Professional team and service and great innovation constantly. Keep on going!
Quality products and Responsive Service, i recommend !
Prompt and on spot replies to enquiries. Excelent service. Speedy delivery.
They answer super quick, understand the needs and achieve them, samples are delivered very quixk and perfectly presneted, products are high quality... Amazing, what else can I say...
As Xindao is a brand that pretends to have high quality standards, we have advised our customers purchasing Xindao branded mobile phone chargers (wireless).
We have purchased a large quantity of mobile phone chargers and eventually, the customer told them they are not working properly. We have tested them ourselves first, and indeed, the quality is poor.
They do not work for the listed phones on the Xindao website. The phones charge really slow that you keep getting a notification that charging is interupted. We have offered Xindao proof through the phone that the chargers dont work also. A iphone 11 that charges perfectly on different charges but does not work on the Xindao charger. Also Samsung S10 and Samsung S10 tested and videos issued.
Errors can occur and even Xindao can make mistakes. We have informed Xindao about the complaint and they have asked us to return them for testing. After a week, they told us they actually work perfect... No compensation possible however they have offered to give us additional sample budget for Xindao samples...
We have turned the offer down. We have a dissapointed customer and we agree with them that the chargers do not work. The whole issue has cost us tons of time.
We will think again once we offer Xindao products to our customers. Also we have decided to take legal action.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.