XD Connects Opiniões 

51
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

just wonderful! we had an issue with a bottle where WE had lost a part, meaning it leaked. Nicky in customer services could not have been more helpful, immediately sending a whole new bottle by UPS ex... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent customer service! I contacted XD Connects about a broken European adapter for my power bank, and Loraine from the product team responded quickly and professionally. Even though replacemen... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

XD is a great website where you, as a supplier, can find the best gift items or inspirations for your customers. The service is out of this world, and I cannot say enough good things about them or the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Customer service is very good and that counts the most in this fast moving business. Thanks to Laszlo's team. All of them. Unique designs and good quality/price ratio allows us to satisfy our custom... Ver mais

Informações sobre a empresa

  1. Fornecedor de produtos promocionais

Escrito pela empresa

At XD Connects, we help brands make a lasting impact through high-quality, thoughtfully designed gifts, with a low environmental impact. Our mission is to strive for positive change by providing the best low impact gift, which connects businesses with their employees and customers whilst minimising the impact on the environment. Founded in 1986 as Xindao BV, we are a dynamic Dutch company with deep-rooted connections in China. Our journey began with importing hand tools, but it didn't take long for us to pivot to the world of promotional products, expanding our portfolio to meet the growing demands of the market. With our own in-house design studio, we began creating distinctive, high-quality products that truly stood out. Driven by constant growth, we expanded rapidly, establishing sales offices across Europe and making our mark on the industry. Then, in 2022, we redefined our identity and emerged as XD Connects—a name that embodies our commitment to connecting people and businesses through sustainable, high-quality promotional gifts. As we look toward the future, our focus is clear: to reduce the environmental impact of our collections and operations while remaining transparent, ensuring we never fall into the trap of greenwashing. Simply put, we’re changing the way we give.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

51 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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4,8

Todas as opiniões

(51)

4 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

just wonderful

just wonderful! we had an issue with a bottle where WE had lost a part, meaning it leaked. Nicky in customer services could not have been more helpful, immediately sending a whole new bottle by UPS express delivery free of charge! Just brilliant, 100/10!!!

27 de novembro de 2025
Opinião espontânea
logótipo da XD Connects

Resposta da XD Connects

Thank you for your kind words and so happy to hear you're enjoying the new bottle. Wishing you a great 2026.

Classificada 5 em 5 estrelas

The best people and the best products !

XD is a great website where you, as a supplier, can find the best gift items or inspirations for your customers. The service is out of this world, and I cannot say enough good things about them or their products!

29 de junho de 2025
Opinião espontânea
logótipo da XD Connects

Resposta da XD Connects

Thanks for your great comments Haakon. All the best to you.

Classificada 5 em 5 estrelas

Excellent customer service!

Excellent customer service!
I contacted XD Connects about a broken European adapter for my power bank, and Loraine from the product team responded quickly and professionally. Even though replacement parts aren’t normally sold, she went out of her way to find an adapter in their showroom and sent it to me free of charge. The communication was clear, friendly, and efficient throughout, and the adapter arrived safely.

Highly recommend — a company that truly values its customers!

7 de outubro de 2025
Opinião espontânea
logótipo da XD Connects

Resposta da XD Connects

Great to hear about your experience with Loraine. Thank you for sharing Kate Harrison.

Classificada 5 em 5 estrelas

Great company

Great company! Reliable, fast delivery and always top quality.

8 de agosto de 2025
Opinião espontânea
logótipo da XD Connects

Resposta da XD Connects

Thank you for your nice review Ronny. We very much appreciate you taking the time and look forward to continue to assist you in any way we can.

Classificada 5 em 5 estrelas

High-quality products + excellent customer service

XD Connects is an efficient and reliable company with high-quality products and an excellent customer service. I have been working with them for years and I couldn't be happier with our partnerhip.

7 de agosto de 2025
Opinião espontânea
logótipo da XD Connects

Resposta da XD Connects

Thank you for your kind words Ariane. We're looking forward to the continued partnership for years to come.

Classificada 5 em 5 estrelas

my favourite partner!

The Customer service is always very kind and helpful, also they are quick to take care of any topic and the products are very high quality. XD Connects is my favourite partner.

16 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you, Xindao!

HiI! Amazing precision in handling the orders, speed... And very-very helpfull team. Thank you! Best regards! Attila

29 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Just Amazing

They answer super quick, understand the needs and achieve them, samples are delivered very quixk and perfectly presneted, products are high quality... Amazing, what else can I say...

6 de maio de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Poor quality and very bad service.

As Xindao is a brand that pretends to have high quality standards, we have advised our customers purchasing Xindao branded mobile phone chargers (wireless).

We have purchased a large quantity of mobile phone chargers and eventually, the customer told them they are not working properly. We have tested them ourselves first, and indeed, the quality is poor.

They do not work for the listed phones on the Xindao website. The phones charge really slow that you keep getting a notification that charging is interupted. We have offered Xindao proof through the phone that the chargers dont work also. A iphone 11 that charges perfectly on different charges but does not work on the Xindao charger. Also Samsung S10 and Samsung S10 tested and videos issued.

Errors can occur and even Xindao can make mistakes. We have informed Xindao about the complaint and they have asked us to return them for testing. After a week, they told us they actually work perfect... No compensation possible however they have offered to give us additional sample budget for Xindao samples...

We have turned the offer down. We have a dissapointed customer and we agree with them that the chargers do not work. The whole issue has cost us tons of time.

We will think again once we offer Xindao products to our customers. Also we have decided to take legal action.

22 de abril de 2021
Opinião espontânea

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