Even though I read the reviews, I still ordered the Brazilian Jesus t-shirt for my brothers bday, because that was what he wanted. After 3 weeks I still haven't received anything. Also no confirmation... Ver mais
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Ho fatto un ordine da più di un mese e nn c'è traccia del pacco. Negativi al massimo, sconsigliatissimo. Inoltre, sono circa 10 giorni che provo inutilmente ad entrare nel loro sito ma risulta imposs... Ver mais
Is received my items in about 14 days after payment and the quality of the products is good as well. I ordered a PSG x Jordan jacket and except a few details it's exactly like the original. I also or... Ver mais
A empresa respondeu
I ordered 3 jerseys in July and after a month received 1 of those 3. After asking either to reship the missing articles or reimburse me, as for now, I still do not have any response to my multiple e... Ver mais
Informações sobre a empresa
Escrito pela empresa
XLF4REAL est une boutique en ligne spécialisée dans les maillots de foot customisés, proposant des articles uniques à des prix attractifs. Avec plus de 10 000 commandes, un large choix de produits, une expérience d'achat fluide et une livraison rapide, XLFOREAL s'impose comme la destination incontournable pour ceux qui recherchent des pièces originales et modernes.
Informações de contacto
2,2
Mau
62 opiniões
Respondeu a 60% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Do not order from this website
Even though I read the reviews, I still ordered the Brazilian Jesus t-shirt for my brothers bday, because that was what he wanted. After 3 weeks I still haven't received anything. Also no confirmation email. Now the website is offline and there is no way for me to contact the company.
22 de setembro de 2025
Opinião espontânea
Ho fatto un ordine da più di un mese e…
Ho fatto un ordine da più di un mese e nn c'è traccia del pacco. Negativi al massimo, sconsigliatissimo.
Inoltre, sono circa 10 giorni che provo inutilmente ad entrare nel loro sito ma risulta impossibile.
29 de agosto de 2025
Opinião espontânea
It was a complete scam.
It was a complete scam.
Never received my order - just scamming people.
9 de outubro de 2025
Opinião espontânea
Order ordered and not received
I placed an order on the website and I still haven't received anything and I have no idea where my order is.
17 de setembro de 2025
Opinião espontânea
FANTÁSTICO
La camiseta ha tardado un poco, pero está fantástica. La personalización está hecha perfecta la camiseta es original de nike y es fantástica colores material todo! Compraría de nuevo sin duda
1 de outubro de 2025
Opinião espontânea
Commande passée depuis le 27 juin et pas de livraison
Commande passée depuis le 27 juin, et toujours rien reçu. Le lien de ma commande expire en très peu de temps, il faut passer son temps à le réactualiser. J’envoie des mails pour savoir où en est ma commande ou remboursement. Aucune réponse. J’ai dans mon dernier mail de ce jour laissé 48 heures avant d’aller voir une association de consommateurs
30 de setembro de 2025
Opinião espontânea
Where is my Package?
I have orders the Real Madrid Home 2025 and the italy Heritage on the 15th of september and still to this day I haven’t got my tracking email and I have no idea where my delivery is and when it will come. It seems like a scam. Please contact me.
25 de setembro de 2025
Opinião espontânea
1 of three articles sent, no response to emails and refund requests
I ordered 3 jerseys in July and after a month received 1 of those 3. After asking either to reship the missing articles or reimburse me, as for now, I still do not have any response to my multiple emails.
I strongly recommend you to avoid this website at all costs! Be prepared to lose money and never have a chance for an explanation as their communication is inexistant.
23 de setembro de 2025
Opinião espontânea
No communication and lie about refund policy
Dont respond to emails, takes over a month for delivery and lie about refund policy.
The top is ok i guess.
Edit (response to your reply) :
Instead of responding to my review can you please respond to my 5th email. You still havent responded 2 months later, and the most recent top you sent over wasnt my order.
Fyi I waited a month for both tops, one of which was faulty :)
29 de julho de 2025
Opinião espontânea
Resposta da XLF4REAL
Hello,
We are very sorry to read about your experience. We understand your frustration regarding the communication and the waiting time. During the summer period, the very high volume of orders unfortunately caused delays, and we sincerely apologize if this affected your delivery.
Regarding our refund policy, we never intend to mislead our customers. If you feel that your case was not handled correctly, please contact us again at xlf4real@gmail.com with your order number so that we can review it immediately and find a fair solution.
We are glad that you are satisfied with the quality of the top, and we hope we can regain your trust through better service going forward.
Best regards,
La team XLF
Ordered but did not receive…
Ordered but did not receive confirmation email or tracking information or proof of purchase seems like a scam
Now ignoring my emails to cancel my order and get a refund
I have email for a refund and now being ignored
Still have no refund now been more than five months
31 de agosto de 2025
Opinião espontânea
Resposta da XLF4REAL
Hello,
We are truly sorry for the inconvenience and for the impression this has caused. Please rest assured that we are not ignoring your request. Some confirmation and tracking emails unfortunately fail to reach customers due to technical issues.
Your order has been registered and we will make sure to provide you with the confirmation and tracking details as quickly as possible, or arrange for a refund if that is your wish.
Could you please contact us again at xlf4real@gmail.com with your order number so that we can resolve this matter immediately?
Once again, our sincere apologies for the frustration caused, and thank you for giving us the chance to make things right.
Best regards,
La team XLF
Avoid this company like the plague
Avoid this company like the plague!
It's a scam. We ordered 2 shirts on the 15th August and have had no reply since. Confirmation email was blank and after emailing the company twice. I've received no correspondence or shirts.
Having read other reviews from the last few days, this seems like a running theme. DO NOT USE!
15 de agosto de 2025
Opinião espontânea
Resposta da XLF4REAL
Hello,
We are very sorry to read your review and we sincerely apologize for the negative impression you have had. Please rest assured that we are not a scam — every order is prepared and shipped, but unfortunately we have recently faced technical issues with confirmation emails as well as delays in communication.
We completely understand your frustration and would like to resolve this situation for you as quickly as possible. Could you please contact us again with your order details so we can urgently check the status of your two shirts and make sure they are delivered?
Your feedback is extremely valuable to us, and we are working hard to improve both our communication and delivery times. Thank you for bringing this to our attention, and we hope to regain your trust.
Best regards,
La team XLF
I ordered a Barcelona x Travis Scott…
I ordered a Barcelona x Travis Scott cactus jack top for my son’s birthday but I’m still waiting for it to arrive. I received an email “confirmation” but it was blank! I’m annoyed that I didn’t look into the reviews before ordering this. I feel that I have been scammed
16 de agosto de 2025
Opinião espontânea
Resposta da XLF4REAL
Hello,
We are truly sorry to read about your negative experience and we sincerely apologize for the inconvenience caused. We completely understand your frustration, especially since the order was meant as a gift for your son’s birthday.
Please rest assured that we take such situations very seriously. The confirmation email issue you mentioned may have been a technical error, and we want to resolve this matter quickly for you. Could you kindly contact us directly with your order details so we can immediately check the status of your Barcelona x Travis Scott Cactus Jack top and make sure it is sent to you without further delay?
We are committed to ensuring that every customer receives their order and feels fully satisfied with our service. Thank you for bringing this to our attention — we will do everything we can to make it right.
Best regards,
La team XLF
J’ai commander un maillot qui a eu…
J’ai commander un maillot qui a eu beaucoup de retard j’ai voulu le renvoyer mais pas de bordereau de retour ni de numéro de téléphone et ils répondent une fois sur 3 aux mails je déconseille fortement ce site
22 de agosto de 2025
Opinião espontânea
Resposta da XLF4REAL
Bonjour,
Nous sommes sincèrement désolés d’apprendre votre expérience négative et nous comprenons parfaitement votre mécontentement. Concernant le retard et l’absence de bordereau de retour, nous aurions aimé que la procédure soit plus claire et fluide pour vous.
Afin de corriger cette situation, nous vous invitons à nous recontacter avec vos informations de commande. Notre équipe fera le nécessaire pour vous apporter une solution rapide, que ce soit un échange ou un retour adapté.
Nous prenons vos remarques très au sérieux et elles nous aident à améliorer notre service. Merci de nous avoir fait part de votre retour, et nous espérons regagner votre confiance.
Bien cordialement,
La team XLF
I ordered a Colombian kit via express…
I ordered a Colombian kit via express shipping on the 10th of August . Till this day I received nothing , not even a email or something. This is a very big scam , never never buy something from there. 60€ are gone for nothing , I don’t understand how these websites are still available.
Edit: I received a package today but with the wrong kit . I ordered a Colombian kit and got the kit from Brazil 😂 So never never buy something from these unserious scammers
10 de agosto de 2025
Opinião espontânea
Resposta da XLF4REAL
Hi Johannes,
We’re really sorry to hear about your experience and completely understand your frustration. This is definitely not the experience we want our customers to have, and it’s very unusual for us.
Please send an email to our customer service at [support email] with your order details, so we can investigate and resolve the issue as quickly as possible. We really want to make this right for you.
Thank you for your patience, and again, we sincerely apologize for the inconvenience.
Best regards,
The XLF Team
Scam never revived order
1 de junho de 2025
Opinião espontânea
Resposta da XLF4REAL
Dear customer,
We are truly sorry to read about your experience and the fact that you still haven’t received your order. This is absolutely not the level of service we want to provide.
Please rest assured that we take your feedback very seriously. Could you kindly contact us at [your support email] with your order number so that we can investigate this matter immediately and resolve it for you?
Once again, we sincerely apologize for the inconvenience caused and we thank you for giving us the chance to make things right.
Best regards,
The Team XLF
Maillot reçu et belle qualité
J'ai commandé un maillot et c'est vrai que c'était juste un peu long mais il est bien arrivé, il est très très beau.
J'ai toujours pu contacter le service par mail et ils ont pris le soin de répondre à chaque fois.
je recommande le site.
25 de julho de 2025
Opinião espontânea
Resposta da XLF4REAL
Merci beaucoup pour votre retour chaleureux.
Nous sommes ravis d’apprendre que vous êtes satisfait(e) de votre maillot et de sa qualité. Nous comprenons que le délai ait pu sembler un peu long et nous vous remercions sincèrement pour votre patience et votre confiance.
Votre recommandation ainsi que vos mots positifs à propos de notre service client nous font réellement plaisir.
Très belle journée à vous et à bientôt.
— L’équipe XLF
2 maillots commandés, 1 seul reçu
Je commande 2 maillots. Je n en reçois qu un seul. Je fais une réclamation photo à l appui, le conditionnement ne peut clairement pas contenir un 2eme maillot. On me répond que le 2ème a sûrement été volé pendant le transport, que ce n est pas leur responsabilité. Ils me proposent généreusement 10% sur ma prochaine commande !! Mais jamais plus je ne commande !
J entame une procédure, on ne parle pas de maillot à 5€!!
11 de agosto de 2025
Opinião espontânea
Resposta da XLF4REAL
Bonjour,
Nous sommes navrés pour ce désagrément et comprenons parfaitement votre frustration. Malheureusement, lorsque le transporteur nous confirme que le colis a bien été livré complet, il nous est difficile d’intervenir directement.
Nous vous invitons néanmoins à vous rapprocher de notre service après-vente avec votre numéro de commande et les photos à l’appui, afin qu’ils puissent réexaminer la situation et vous proposer une solution adaptée.
Encore toutes nos excuses pour la gêne occasionnée.
La Team XLF
commande satisfaisante
Premiere commande et il n y a eu aucun problème d envoi.
réception dans les temps
produit de qualité avec joli flocage.
nous allons recommander !
8 de junho de 2025
Opinião espontânea
Resposta da XLF4REAL
Bonjour,
Un grand merci pour votre retour positif ! Nous sommes ravis que votre première commande se soit parfaitement déroulée et que le produit soit à la hauteur de vos attentes.
Votre satisfaction est notre priorité, et c’est toujours un plaisir de savoir que nous avons pu vous offrir une bonne expérience.
Au plaisir de vous retrouver bientôt pour une prochaine commande !
La team XLF
Commander le 2 août pour l’instant…
Commander le 2 août pour l’instant aucun informations de préparation de commande j’espère que sa arrivera bientôt
9 de agosto de 2025
Opinião espontânea
Resposta da XLF4REAL
Bonjour,
Merci pour votre retour. Nous sommes désolés pour le manque d’informations concernant l’avancement de votre commande. En raison d’un volume exceptionnel de demandes lié à la saison estivale, certains délais de préparation sont légèrement rallongés.
Rassurez-vous, votre commande est bien prise en charge et devrait être expédiée très prochainement. Nous mettons tout en œuvre pour que vous la receviez dans les meilleurs délais.
Merci pour votre patience et votre compréhension.
La team XLF
Horrible service
I have orders the black Jesus Brazilian shirt on the 31st of July and still to this day haven’t got my tracking email I have no idea where my delivery is and when it will come
31 de julho de 2025
Opinião espontânea
Resposta da XLF4REAL
Hello,
We’re truly sorry for the lack of updates regarding your order. Due to a very high volume of orders during the summer season, processing and shipping times have been slightly extended.
Please rest assured that your order is being handled and is currently in the delivery process. You will receive your tracking details as soon as it is updated in our system.
Thank you for your patience and understanding.
The XLF Team
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